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Commission Cruise Line Reservation Jobs (NOW HIRING)

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Seaware Functional Lead

Fort Lauderdale, FL · On-site

Fort Lauderdale, Miami , FL, USA (Onsite) Duration: Long Term Contract Cruise line / hospitality reservation and booking platforms We are seeking an experienced Seaware Onsite Functional Lead to ...

Kensington

  • PTO

You will offer an array of premium-to-luxury cruise line products, along with meticulously curated ... Competitive base salary + uncapped commission structure * 3 weeks paid time off * Comprehensive ...

CroisiEurope Cruises

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Groups & Charter Back-Office Sales Support

Nanuet, NY · On-site

$50K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Qualifications · 2+ years cruise line, tour operator or travel agency experience, group sales ... reservation or CRM systems is a plus. · Positive, team-oriented attitude with strong problem ...

Urgent

Flight Centre Travel Group (usa) Inc

... at the Cruise Line Industry Awards. At My Cruises, we don't just book cruises; we craft ... Enjoy uncapped commissions * Opportunity to experience our destinations for your professional ...

American Cruise Lines

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Travel Sales Specialist

Sandy, UT · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... a KPI-driven, commission-focused sales professional ready to grow your career? American Cruise ... Company Description American Cruise Lines is the largest river and small-ship cruise line in the ...

American Cruise Lines

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Inside Sales Representative

Sandy, UT · On-site

$60K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... a KPI-driven, commission-focused sales professional ready to grow your career? American Cruise ... Company Description American Cruise Lines is the largest river and small-ship cruise line in the ...

Princess Cruises

Jr Asst Food Beverage Manager

New York, NY · On-site

$52K - $70K/yr

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Promote the use of the Dining Reservation System and MedallionClass apps to enhance guest ...

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All JobsCruise Line Reservation JobsCommission Cruise Line Reservation Jobs

Commission Cruise Line Reservation information

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How much do commission cruise line reservation jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission cruise line reservation in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commission cruise line reservation agent?

To thrive as a Commission Cruise Line Reservation Agent, you need strong sales skills, attention to detail, and knowledge of travel industry practices, often supported by experience in customer service or hospitality. Familiarity with reservation systems (such as Sabre or Amadeus), CRM software, and booking platforms is typically required. Excellent communication, problem-solving abilities, and a customer-oriented mindset help agents build rapport and efficiently address client needs. These abilities are crucial for maximizing bookings, ensuring customer satisfaction, and earning commissions in a competitive travel market.

What are some common challenges faced by commission cruise line reservation agents, and how can they be managed effectively?

Commission Cruise Line Reservation agents often face challenges such as handling high call volumes during peak travel seasons, staying updated on rapidly changing cruise offerings, and resolving customer issues promptly. Effective management of these challenges involves strong multitasking skills, continuous learning about new itineraries and promotions, and leveraging reservation software efficiently. Additionally, building rapport with clients and collaborating closely with sales and customer service teams can help ensure bookings are accurate and customer satisfaction remains high.

What is a commission cruise line reservation agent?

Commission Cruise Line Reservation agents are professionals who assist customers in booking cruises and related travel services, often working for travel agencies or directly with cruise lines. They guide clients through cruise options, itineraries, pricing, and promotions, ensuring a smooth booking process. These agents typically earn a commission based on the cruises or packages they successfully sell. Their role requires strong customer service skills, knowledge of cruise products, and attention to detail to match clients with the best travel experiences.

What is the difference between Commission Cruise Line Reservation vs Cruise Sales Agent?

AspectCommission Cruise Line ReservationCruise Sales Agent
CredentialsCustomer service experience, reservation systems knowledgeSales experience, customer service skills
Work EnvironmentCall centers, online booking platformsTravel agencies, cruise ships, or online
Industry UsageBooking and managing reservations for cruise linesPromoting and selling cruise packages to clients

Commission Cruise Line Reservation roles focus on managing bookings and customer service within cruise lines, often via reservation systems. Cruise Sales Agents actively promote and sell cruise packages, often working in travel agencies or directly with clients. While both roles require customer service skills, the reservation role emphasizes booking management, whereas sales agents focus on sales and client acquisition.

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Commission Cruise Line Reservation jobs near you
Infographic showing various Commission Cruise Line Reservation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Mgr, Tech - Reservation Applications

Norwegian Cruise Line Holdings Ltd

Miami, FL • On-site

Full-time

Re-posted 9 days ago

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
JOB SUMMARY
The Technology Manager is responsible for leading a team that delivers and supports enterprise technology solutions. This role oversees technical delivery, operational stability, and continuous improvement of systems supporting guest-facing operations, embarkation and port operations, casino platforms, procurement, logistics, and inventory management. The Technology Manager ensures solutions are secure, scalable, and aligned with business priorities while maintaining governance and compliance standards. This position combines people leadership, technical oversight, and cross-functional collaboration to drive reliable and innovative technology outcomes.
POSITION RESPONSIBILITIES
  • Lead and develop a team of engineers, quality assurance analysts, or technical leads responsible for application delivery and support.
  • Ensure successful execution of short- to mid-term (1-3 year) technology plans aligned with business and enterprise strategy.
  • Oversee design, development, implementation, and support of systems across assigned verticals.
  • Partner with Product Leads and business stakeholders to prioritize initiatives and allocate resources effectively.
  • Ensure adherence to Software Development Life Cycle (SDLC), change management, incident management, and governance standards.
  • Monitor system performance, availability, and reliability; drive root cause analysis and long-term remediation strategies.
  • Provide oversight of integrations between onboard and corporate systems and third-party vendor platforms.
  • Manage vendor relationships, including performance reviews, escalations, and delivery coordination.
  • Identify risks related to compliance, security, performance, and operational continuity; implement mitigation strategies.
  • Contribute to budgeting, capacity planning, and resource forecasting activities.
  • Drive continuous improvement initiatives to modernize platforms and improve efficiency, scalability, and user experience.
  • Foster a culture of collaboration, transparency, innovation, and accountability aligned with NCLH value anchors.
  • Perform other job-related duties as assigned.

QUALIFICATIONS
DEGREE TYPE:
Bachelor's Degree
FIELD(S) OF STUDY:
Computer Science, Information Systems, Engineering, Business Technology or related field
EXPERIENCE
  • Minimum of 5+ years of progressive experience in enterprise application development, systems integration, or technology operations.
  • Minimum of 2+ years of people management or supervisory experience.
  • Experience supporting operationally critical systems in guest-facing, logistics, supply chain, casino, or maritime environments.
  • Experience overseeing enterprise applications in cloud and/or hybrid infrastructure environments.
  • Experience working within structured SDLC, governance, and compliance frameworks.

Preferred:
  • Experience supporting distributed environments including shipboard or port operations.
  • Experience managing vendor-delivered systems and integration partnerships.
  • Exposure to inventory management, warehouse management, procurement systems, or casino technology platforms.

COMPETENCIES & SKILLS
  • Demonstrated ability to lead, coach, and develop high-performing technical teams.
  • Strong understanding of enterprise system architecture and integration principles.
  • Ability to balance operational stability with innovation and modernization initiatives.
  • Effective stakeholder management and cross-functional collaboration skills.
  • Strong analytical and decision-making capabilities in complex technical environments.
  • Knowledge of IT governance, risk management, security, and audit controls (e.g., SOX/ITGC where applicable).
  • Ability to manage multiple initiatives and shifting priorities in a fast-paced, operationally driven environment.
  • Clear and effective communication skills with technical and non-technical stakeholders.

CERTIFICATIONS & LICENSES
  • Relevant certifications in cloud platforms, enterprise systems, IT service management (e.g., ITIL), or project/program management preferred but not required.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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