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Assistant General Manager (Part Time, Fri., Sat. & Sun.)

Associa

Vienna, VA • On-site

$16.50 - $18.50/hr

Part-time

Posted 11 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

109th of 256 rated facilities management

Job description

CMC, an Associa company, is hiring a PART TIME Assistant General Manager for its condominium community in Vienna, VA.
Work hours:
Fri., 4pm-8pm
Sat., 8:30am-4:30pm
Sun., 8:30am-4:30pm
The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant General Manager is an onsite role who assists the General Manager with office, administrative and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer service driven are essential for success in this role.
Daily responsibilities:
  • Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
  • Research and respond to inquiries in-person, by phone, and email.
  • Activate and issue pool passes, parking passes, and key FOBS.
  • Receive, sort, log, and distribute mail and packages.
  • Data enter and update information in the database; record and track documents and information.
  • Issues violation letters to homeowners and follow-up to ensure corrected.
  • Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
  • Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
  • Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
  • Assist homeowners with monthly payments, researching accounts and delinquencies.
  • Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board's decision.
  • Assist with other projects as assigned.

Pay range: $16.50-$18.50 per hour.
  • 2+ years of administrative and clerical support experience. in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
  • Customer service driven and team oriented with a consultative approach when assisting others.
  • Excellent communication skills (written and oral) and conflict resolution techniques.
  • Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
  • Well versed in Microsoft Office Suite (Word, Excel, Outlook).

#LI-PK1

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Associa

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With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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