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Part Time Call Screener Jobs (NOW HIRING)

Renewal by Andersen

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

Job Overview Renewal By Andersen has an immediate opening for a part-time, in-office Call Center Representative. Call Center Representatives are primarily responsible for screening inbound calls and ...

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Part Time Call Screener information

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How much do part time call screener jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for part time call screener in the United States is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Screener vs Part Time Customer Service Representative?

AspectPart Time Call ScreenerPart Time Customer Service Representative
CredentialsBasic high school diploma, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, screening stationsCall centers, retail, or office settings
Employer & IndustryHealthcare, security, survey firmsRetail, telecom, service industries
Search & ComparisonOften compared for call-based roles involving screeningBroader customer support roles

Part Time Call Screeners primarily focus on screening calls for specific purposes, such as security or surveys, often requiring specialized screening protocols. Part Time Customer Service Representatives handle a wider range of customer inquiries and support tasks. While both roles involve communication skills and call center environments, Call Screeners are more specialized in screening processes, whereas Customer Service Reps provide general support.

More about Part Time Call Screener jobs
What are the most commonly searched types of Call Screener jobs? The most popular types of Call Screener jobs are:
What job categories do people searching Part Time Call Screener jobs look for? The top searched job categories for Part Time Call Screener jobs are:
Part Time Call Screener jobs near you
Infographic showing various Part Time Call Screener job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,319 per year, or $18.4 per hour.

Call Center Representative

Serenity Mental Health Centers

Provo, UT • On-site

$19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Call Center Representative – Customer Support

Location: Provo, UT
Employment Type: Full-Time (Part-Time available after training)
Compensation: Starting at $16.50/hour, with growth up to $19.50/hour within 6 months

Overview

Join a high-volume inbound call center where your communication skills and professionalism drive results.

In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environment where quality, consistency, and customer experience are key.

No industry-specific experience required — paid training provided.

What You’ll Do

  • Handle a high volume of inbound calls from prospective and existing customers
  • Schedule appointments and manage calendars with accuracy and efficiency
  • Follow structured scripts and workflows while adapting naturally to conversations
  • Guide hesitant callers using professional, solutions-focused communication
  • Convert inbound inquiries into scheduled appointments
  • Verify customer information and enter data accurately into a CRM system
  • Respond to questions and resolve concerns in a calm, professional manner
  • Escalate complex situations appropriately while maintaining a positive experience
  • Collaborate with internal teams to ensure smooth handoffs and follow-through

What This Role Feels Like

  • Fast-paced call center environment with consistent call volume throughout the day
  • Structured workflows with clear expectations and performance metrics
  • A role where how you communicate matters just as much as what you do
  • High standards for professionalism, accuracy, and customer experience

What We’re Looking For

  • High school diploma or GED
  • Experience in a customer service or call center environment preferred
  • Comfortable handling high call volume and working on the phone throughout the day
  • Strong verbal and written communication skills
  • Ability to stay calm, organized, and professional under pressure
  • Basic computer skills and experience with data entry and systems (CRM experience a plus)

Preferred Background

  • Call center or inbound sales/support experience
  • Hospitality, retail, or other high-touch customer service roles
  • Experience working in metrics-driven or performance-based environments

About You

You’ve worked in environments where customer interactions moved quickly and quality still mattered. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.

You take pride in clear communication, accuracy, and delivering a strong customer experience every time.

Training & Schedule

  • Paid training required: 4 consecutive weeks, 40 hours per week
  • After training, flexible scheduling with full-time or part-time options available

Compensation & Benefits

  • Starting at $16.50/hour with growth to $19.50/hour within 6 months
  • $1.00/hour bilingual differential (Spanish/English)
  • Health, dental, and vision coverage (majority employer-paid)
  • 401(k) retirement plan
  • Paid time off: 10 days (15 after first year) + 10 paid holidays
  • Flexible scheduling options

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.