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Part Time Bpo information

What are the typical responsibilities for someone working in a Part Time BPO position?

Part Time BPO roles commonly involve handling inbound or outbound customer calls, responding to emails or chats, and resolving inquiries related to products or services. Employees are expected to follow established scripts, document interactions accurately in company systems, and escalate complex issues to supervisors when needed. Depending on the specific BPO project, you might perform tasks such as order processing, technical support, or appointment scheduling. Team members often collaborate with supervisors and colleagues to ensure quality service and meet key performance metrics. Flexible scheduling is typical for part time roles, allowing you to balance other commitments while gaining valuable call center experience.

What is a Part Time BPO job?

A Part Time BPO (Business Process Outsourcing) job involves handling customer service, data entry, telecalling, or back-office tasks for a company on a part-time basis. These roles typically require good communication skills, basic computer knowledge, and the ability to work in shifts. Part-time BPO jobs are ideal for students, freelancers, or those looking for flexible work hours. They can be in voice (calls) or non-voice (email, chat, data processing) processes.

What are the key skills and qualifications needed to thrive in the Part Time Bpo position, and why are they important?

To thrive as a Part Time BPO employee, you should have strong communication skills, basic computer literacy, and often a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes chat or email platforms is typically required. Outstanding candidates demonstrate patience, active listening, problem-solving abilities, and resilience under pressure. These skills are crucial for delivering excellent customer service, meeting performance targets, and ensuring smooth communication in a fast-paced business process outsourcing environment.

More about Part Time Bpo jobs
What cities are hiring for Part Time Bpo jobs? Cities with the most Part Time Bpo job openings:
What are the most commonly searched types of Bpo jobs? The most popular types of Bpo jobs are:
What states have the most Part Time Bpo jobs? States with the most job openings for Part Time Bpo jobs include:
What job categories do people searching Part Time Bpo jobs look for? The top searched job categories for Part Time Bpo jobs are:
Part Time Bpo jobs near you
Infographic showing various Part Time Bpo job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.
On Call Service Specialist

On Call Service Specialist

IST Management Services

Saint Louis, MO

$17.50 - $18.50/hr

Part-time

Posted 10 days ago

IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

154th of 210 rated facilities management

Job description

Overview

Consider a new career today as a Copy/Mail Team Member- Part-Time with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

Position Details:

This direct hire role is part time, on call, and performs office services work. Hours will range within M-F 8:00AM- 6:00PM. No nights, no weekends. All locations worked will be in the St. Louis metro area. Business professional dress code and standards are required.

Hourly Compensation: $17.50-18.50 USD per hour

Amenities: Access to public transportation nearby. Great working environment! No Nights/Weekends!

Responsibilities

The Copy/Mail Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to:

  • Operating mailing, copy and fax equipment
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Shipping & Receiving/Ordering supplies
  • Pick-up and deliver mail, parcels, copy jobs and faxes to customers
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines as well as all safety procedures
  • Perform other tasks as assigned
Qualifications

The Copy/Mail Team Member will possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to:

  • Must have access to reliable transportation to reach locations not on public transportation routes
  • High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: PART_TIME

What IST Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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