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Part Time Bpo information

What are the typical responsibilities for someone working in a Part Time BPO position?

Part Time BPO roles commonly involve handling inbound or outbound customer calls, responding to emails or chats, and resolving inquiries related to products or services. Employees are expected to follow established scripts, document interactions accurately in company systems, and escalate complex issues to supervisors when needed. Depending on the specific BPO project, you might perform tasks such as order processing, technical support, or appointment scheduling. Team members often collaborate with supervisors and colleagues to ensure quality service and meet key performance metrics. Flexible scheduling is typical for part time roles, allowing you to balance other commitments while gaining valuable call center experience.

What is a Part Time BPO job?

A Part Time BPO (Business Process Outsourcing) job involves handling customer service, data entry, telecalling, or back-office tasks for a company on a part-time basis. These roles typically require good communication skills, basic computer knowledge, and the ability to work in shifts. Part-time BPO jobs are ideal for students, freelancers, or those looking for flexible work hours. They can be in voice (calls) or non-voice (email, chat, data processing) processes.

What are the key skills and qualifications needed to thrive in the Part Time Bpo position, and why are they important?

To thrive as a Part Time BPO employee, you should have strong communication skills, basic computer literacy, and often a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes chat or email platforms is typically required. Outstanding candidates demonstrate patience, active listening, problem-solving abilities, and resilience under pressure. These skills are crucial for delivering excellent customer service, meeting performance targets, and ensuring smooth communication in a fast-paced business process outsourcing environment.

More about Part Time Bpo jobs
What cities are hiring for Part Time Bpo jobs? Cities with the most Part Time Bpo job openings:
What are the most commonly searched types of Bpo jobs? The most popular types of Bpo jobs are:
What states have the most Part Time Bpo jobs? States with the most job openings for Part Time Bpo jobs include:
Infographic showing various Part Time Bpo job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 95% Full Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.
Entry Level- Part Time Office Services/Hospitality Assistant

Entry Level- Part Time Office Services/Hospitality Assistant

IST Management Services

Boca Raton, FL

$16/hr

Part-time

Posted 10 days ago


IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

154th of 210 rated facilities management


Job description

Overview

IST Management is seeking an Entry Level Part Time Office Services/Hospitality Assistant to join our Boca Raton team! The Part Time  Associate will be responsible for assisting with mail, package, and event services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, and are willing to train!

IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions. 

Hourly Compensation: $16.00-16.00 USD

Schedule: This is an on call position, specifically aimed to help cover for staff members who may be out of the office.  The hours will be approximately 8:00AM-5:00PM, and flexibility in daily work schedule is required. Excellent opportunity if you have open availability and are looking to make a little extra money!

Responsibilities

The Entry Level Part Time Associate will provide a wide range of office services for the Boca Raton office, including:

  • Enter paperwork into an electronic system either by data entry or by using multifunction devices such as copiers/scanners
  • Processing, sorting and distributing incoming mail to employees in a corporate setting
  • Delivering mail and packages from one department or individual to another within an office; Handling all outgoing packages, ensuring proper labeling, and arranging pickup from the post office, UPS, FedEx, or other carriers
  • Demonstrating strong communication, organizational, and customer service skills
  • Ability to comfortably move/carry file boxes between 20-50lbs
  • Follow policies and confidentiality dictations to safeguard data and information
  • Provide assistance with hospitality events on site, ie setting up tables, chairs, refilling beverages, etc. 
Qualifications

Ideal candidates will have 2-3 years' of related experience providing top-tier customer service or office support services. Other qualifications include:

  • High school diploma or GED required, authorization to work for any employer in the US required; experience working in hospitality, retail, or restaurants is a plus!
  • Knowledge of Microsoft Office suite; keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written; professional appearance and demeanor
  • Ability to meet employer's attendance policy; access to reliable transportation to and from work
  • Ability to lift 50lbs

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: PART_TIME

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