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MCI Careers

Acquisition Identification Specialist

FL · Remote

$40K - $60K/yr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... internships or part-time roles are a plus). * Strong research and analytical capabilities.

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What is a Part Time BPO job?

A Part Time BPO (Business Process Outsourcing) job involves handling customer service, data entry, telecalling, or back-office tasks for a company on a part-time basis. These roles typically require good communication skills, basic computer knowledge, and the ability to work in shifts. Part-time BPO jobs are ideal for students, freelancers, or those looking for flexible work hours. They can be in voice (calls) or non-voice (email, chat, data processing) processes.

What are the key skills and qualifications needed to thrive in the Part Time Bpo position, and why are they important?

To thrive as a Part Time BPO employee, you should have strong communication skills, basic computer literacy, and often a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes chat or email platforms is typically required. Outstanding candidates demonstrate patience, active listening, problem-solving abilities, and resilience under pressure. These skills are crucial for delivering excellent customer service, meeting performance targets, and ensuring smooth communication in a fast-paced business process outsourcing environment.

What are the typical responsibilities for someone working in a Part Time BPO position?

Part Time BPO roles commonly involve handling inbound or outbound customer calls, responding to emails or chats, and resolving inquiries related to products or services. Employees are expected to follow established scripts, document interactions accurately in company systems, and escalate complex issues to supervisors when needed. Depending on the specific BPO project, you might perform tasks such as order processing, technical support, or appointment scheduling. Team members often collaborate with supervisors and colleagues to ensure quality service and meet key performance metrics. Flexible scheduling is typical for part time roles, allowing you to balance other commitments while gaining valuable call center experience.
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What states have the most Part Time Bpo jobs? States with the most job openings for Part Time Bpo jobs include:
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Part Time Bpo jobs near you
Infographic showing various Part Time Bpo job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, and 98% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
On Call/Part Time - Receptionist/Service Associate - VA

On Call/Part Time - Receptionist/Service Associate - VA

IST Management Services

Chantilly, VA

$20/hr

Part-time

Posted 10 days ago

IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

156th of 209 rated facilities management

Job description

Overview

On Call / Part Time Receptionist/Service Associate- VA (PT)

 

IST Management is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. This is a part time time direct hire position The Receptionist/Office Services Associate will work closely with the Facilities, Executive Administrative Staff, and Property Management to ensure that all daily operational, maintenance and janitorial tasks are taken care of to maintain the value and appearance of operations. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!

Compensation: While the compensation for this position is finally dependent upon the candidate's experience/qualifications, the approximate compensation for this position will be $20.00 to 22.00 to be paid hourly.

Location: Northern VA

Hours: Varies - Monday through Friday 7:00AM - 6:00PM 

Responsibilities

Essential Duties and Responsibilities:

Reception Services 70%

  • Perform reception duties which include: smiling, greeting visitors and employees, answering phones, conference room scheduling, and various administrative functions
  • Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
  • Manage front office reception area by cleaning and organizing desk and visitor lobby.

Office Services 30%

  • Pickup/sort/deliver mail. Sign and account for overnight mail deliveries and ensure delivery is made to recipient
  • Set-up and breakdowns for meetings
  • General housekeeping of all conference rooms
  • Kitchen supply management (ordering and restocking of supplies)
  • Internal building move coordination
  • Respond, coordinate and submit building related issues with property management and or outside contractors
  • Perform other tasks as assigned
Qualifications

To be considered for this position, you must meet the following qualifications:

  • High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management.
  • Keyboarding and windows environment PC skills. Excellent communication skills both verbal and written
  • Proficient in MS-Office Suite (word, excel, power point a must)
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks and willingness to cross-train for other job functions
  • Capable of lifting up to 55 pounds; Reliable transportation
  • Experience in reception/office services a plus

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: PART_TIME

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