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Part Time Bilingual Customer Service Jobs in Riverside, CA

Hertz

Part Time Customer Service Associate

Ontario, CA · On-site

$18.50/hr

The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.

Dollartree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

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How much do part time bilingual customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for part time bilingual customer service in Riverside, CA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.57 per hour, depending on experience, location, and employer.

What is a part time bilingual customer service representative?

Part time bilingual customer service jobs involve assisting customers in two or more languages, typically through phone, email, or chat, while working fewer hours than a full-time position. Employees in these roles help resolve customer inquiries, process orders, and provide information about products or services. Bilingual skills are crucial because they allow representatives to communicate effectively with a diverse customer base, improving customer satisfaction and support. These jobs are common in industries like retail, finance, healthcare, and telecommunications, and may offer flexible schedules to fit around other commitments.

What are the key skills and qualifications needed to thrive as a part time bilingual customer service representative?

To excel as a Part Time Bilingual Customer Service Representative, you need strong verbal and written proficiency in two languages, excellent listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help foster positive customer interactions and resolve issues effectively. These competencies are crucial for delivering high-quality service to diverse clients and ensuring customer satisfaction in a fast-paced, multilingual environment.

What are some common challenges faced by part time bilingual customer service representatives, and how can they be managed?

Part-time bilingual customer service representatives often encounter challenges such as quickly switching between languages, handling high call volumes during peak periods, and adapting to varying customer needs. Managing these challenges involves maintaining strong organizational skills, using scripts or tools that support both languages, and seeking feedback from supervisors to improve communication techniques. Employers typically provide language support resources and ongoing training to help representatives stay effective and confident in their roles.

What are the most commonly searched types of Bilingual Customer Service jobs in Riverside, CA?

The most popular types of Bilingual Customer Service jobs in Riverside, CA are:

What are popular job titles related to Part Time Bilingual Customer Service jobs in Riverside, CA?

For Part Time Bilingual Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Part Time Bilingual Customer Service jobs in Riverside, CA look for?

The top searched job categories for Part Time Bilingual Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Part Time Bilingual Customer Service jobs?

Cities near Riverside, CA with the most Part Time Bilingual Customer Service job openings:

Part Time Bilingual Customer Service jobs near you
Infographic showing various Part Time Bilingual Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,855 per year, or $18.2 per hour.

Part Time Customer Service Associate

Ontario, CA • On-site

Hertz
See more jobs at Hertzexternal

$18.50/hr

Part-time

Re-posted yesterday

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description


The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.
What You'll Get:
  • Hourly Rate is $18.50 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Employee Assistance Program for employees & family
    • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer's service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills:
  • Passion for customer service and attention to detail - Goes the extra mile
  • Self-motivated to achieve and exceed targeted goals
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English
  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
  • Work in a fast-paced environment with a variety of tasks.
  • Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team
  • 100% customer focus, with proven experience within a customer facing environment

Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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