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Part Time Bilingual Customer Service Jobs in Riverside, CA

Hertz

Part Time Customer Service Associate

Ontario, CA · On-site

$18.50/hr

The part time Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.

Dollartree

Customer Service

Santa Ana, CA

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

Dollar Tree

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 3309 S Bristol St, Ste A,Santa Ana,California 92704-7262 04530 Dollar Tree From: 17 To ...

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All JobsBilingual Customer Service JobsPart Time Bilingual Customer Service JobsPart Time Bilingual Customer Service Jobs in Riverside, CA

Part Time Bilingual Customer Service information

See Riverside, CA salary details

$10

$18

$26

How much do part time bilingual customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time bilingual customer service in Riverside, CA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time bilingual customer service representatives, and how can they be managed?

Part-time bilingual customer service representatives often encounter challenges such as quickly switching between languages, handling high call volumes during peak periods, and adapting to varying customer needs. Managing these challenges involves maintaining strong organizational skills, using scripts or tools that support both languages, and seeking feedback from supervisors to improve communication techniques. Employers typically provide language support resources and ongoing training to help representatives stay effective and confident in their roles.

What is a part time bilingual customer service representative?

Part time bilingual customer service jobs involve assisting customers in two or more languages, typically through phone, email, or chat, while working fewer hours than a full-time position. Employees in these roles help resolve customer inquiries, process orders, and provide information about products or services. Bilingual skills are crucial because they allow representatives to communicate effectively with a diverse customer base, improving customer satisfaction and support. These jobs are common in industries like retail, finance, healthcare, and telecommunications, and may offer flexible schedules to fit around other commitments.

What are the key skills and qualifications needed to thrive as a part time bilingual customer service representative?

To excel as a Part Time Bilingual Customer Service Representative, you need strong verbal and written proficiency in two languages, excellent listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help foster positive customer interactions and resolve issues effectively. These competencies are crucial for delivering high-quality service to diverse clients and ensuring customer satisfaction in a fast-paced, multilingual environment.
What are the most commonly searched types of Bilingual Customer Service jobs in Riverside, CA? The most popular types of Bilingual Customer Service jobs in Riverside, CA are:
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What cities near Riverside, CA are hiring for Part Time Bilingual Customer Service jobs? Cities near Riverside, CA with the most Part Time Bilingual Customer Service job openings:
Part Time Bilingual Customer Service jobs near you
Infographic showing various Part Time Bilingual Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,855 per year, or $18.2 per hour.

Health Insurance Customer Service Representative (Bilingual in Chinese)

TransGlobal

Diamond Bar, CA • On-site

$4.0K - $5.5K/mo

Full-time, Part-time

Medical

Posted 10 days ago

Job description

GENERAL FUNCTION / SUMMARYThe Health Insurance Customer Service Representative (CSR) is responsible for providing exceptional customer support to clients by assisting with health insurance inquiries, policy servicing, and claims resolution. This role requires strong communication skills, attention to detail, and the ability to prioritize tasks effectively. The ideal candidate has group health insurance experience and can quickly learn and adapt to new processes.Part-time candidates welcome* Requires a minimum of 20 hours per week MAJOR DUTIES AND RESPONSIBILITIESClient Support & Policy ServicingAssist clients with health insurance inquiries, including plan details, benefits, and policy changes.Provide guidance on group health insurance policies, including employee enrollments, renewals, and coverage updates.Address billing questions, claims issues, and ID card requests, ensuring prompt resolution.Follow up with clients and carriers to ensure timely policy approvals and documentation updates.Educate clients on open enrollment (OE) processes, renewal options, and policy compliance.Administrative Support & Task ManagementMaintain accurate client records, update CRM systems, and ensure proper documentation of service requests.Process policy changes, enrollments, terminations, and premium adjustments accurately.Prioritize and manage multiple tasks to ensure efficient workflow and timely customer responses.Assist with routine communications, emails, and service requests in a timely manner.Collaboration & Continuous LearningWork closely with internal teams, agents, and carriers to resolve client issues efficiently.Attend training sessions and carrier webinars to stay updated on health insurance products and industry changes.Adapt quickly to new procedures, software, and insurance regulations to enhance job performance.Support cross-departmental projects and initiatives to improve overall customer experience.Other DutiesPerform other tasks as assigned to support departmental and organizational goals. BASIC QUALIFICATIONSPreferred experience in group health insurance, benefits administration, or customer service.Strong communication and interpersonal skills to effectively assist clients.Ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities.Detail-oriented with excellent organizational skills.Fast learner with the ability to adapt to new processes and insurance guidelines.Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems is a plus.Bilingual in Mandarin.High school diploma or equivalent required; bachelor's degree preferred. WHO WE AREWith over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN USIndustry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities.Career Growth: Access to cross-functional training, licensing support, and professional development opportunities.Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success.Impactful Work: Help individuals and families achieve financial security and generational wealth.  WHAT WE OFFERCompetitive salary and benefits package.Salary $4,000 – $5,500 per month, based on experienceOpportunity to work in a collaborative and innovative environment.Professional development and growth opportunities.