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Part Time Bilingual Customer Service Jobs in Riverside, CA

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See Riverside, CA salary details

$10

$18

$26

How much do part time bilingual customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time bilingual customer service in Riverside, CA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time bilingual customer service representatives, and how can they be managed?

Part-time bilingual customer service representatives often encounter challenges such as quickly switching between languages, handling high call volumes during peak periods, and adapting to varying customer needs. Managing these challenges involves maintaining strong organizational skills, using scripts or tools that support both languages, and seeking feedback from supervisors to improve communication techniques. Employers typically provide language support resources and ongoing training to help representatives stay effective and confident in their roles.

What is a part time bilingual customer service representative?

Part time bilingual customer service jobs involve assisting customers in two or more languages, typically through phone, email, or chat, while working fewer hours than a full-time position. Employees in these roles help resolve customer inquiries, process orders, and provide information about products or services. Bilingual skills are crucial because they allow representatives to communicate effectively with a diverse customer base, improving customer satisfaction and support. These jobs are common in industries like retail, finance, healthcare, and telecommunications, and may offer flexible schedules to fit around other commitments.

What are the key skills and qualifications needed to thrive as a part time bilingual customer service representative?

To excel as a Part Time Bilingual Customer Service Representative, you need strong verbal and written proficiency in two languages, excellent listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help foster positive customer interactions and resolve issues effectively. These competencies are crucial for delivering high-quality service to diverse clients and ensuring customer satisfaction in a fast-paced, multilingual environment.
What are the most commonly searched types of Bilingual Customer Service jobs in Riverside, CA? The most popular types of Bilingual Customer Service jobs in Riverside, CA are:
What are popular job titles related to Part Time Bilingual Customer Service jobs in Riverside, CA? For Part Time Bilingual Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Part Time Bilingual Customer Service jobs in Riverside, CA look for? The top searched job categories for Part Time Bilingual Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Part Time Bilingual Customer Service jobs? Cities near Riverside, CA with the most Part Time Bilingual Customer Service job openings:
Part Time Bilingual Customer Service jobs near you
Infographic showing various Part Time Bilingual Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,855 per year, or $18.2 per hour.

Part-Time Customer Service Representative (Bilingual)

ODK Media

Irvine, CA • On-site

$18 - $20/hr

Part-time

Re-posted 9 days ago

Job description

ODK Media, Inc. is a media group headquartered in Fullerton, CA that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, OnDemandViet, and Amasian TV. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country.
We are currently looking for a Customer Service Representative (Bilingual) to join our team, who will be responsible for providing excellent customer service through various channels, including phone, chat, and email. If you're bilingual in Korean and have a natural ability to connect with people, we'd love to meet you!
ROLES & RESPONSIBILITIES
  • Respond to customer inquiries and provide effective, professional assistance and guidance
  • Resolve customer issues and concerns through phone, chat, and email channels with empathy and efficiency
  • Maintain an up-to-date knowledge of our products and services to provide accurate information, and address customer queries effectively.
  • Document customer interactions and escalate complex issues as needed
  • Collaborate with team members to ensure seamless customer support

Requirements
POSITION REQUIREMENTS
  • Previous experience in customer service or call center roles highly preferred
  • Bilingual fluency in Korean (spoken and written) is required
  • Excellent communication skills, both verbal and written and a customer-first mindset
  • Basic computer skills and familiarity with customer service software/tool, such as FreshCaller and/or FreshDesk
  • Must be able to work on-site in our Fullerton office Monday through Thursday

WORK SCHEDULES
  • Working hours: Monday - Friday 1:00 PM - 6:00 PM (5 hours per day, and 25 hours per week)
  • Could work up to 30 hours per week occasionally

Benefits
PERKS & BENEFITS
  • Catered lunch provided on all on-site days, featuring a rotating menu of local cuisines, plus a kitchen stocked with drinks and snacks.
  • Corporate parties, team bonding events, and much more!

ODK Media, Inc. offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from ($18 to $20 per hour). Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience.
ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about our company at www.odkmedia.net.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.

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