Receptionist - Part-Time
Location: Wilmington, NC
Schedule: Part-Time, On-Site
Position Overview
The Receptionist serves as the first point of contact for all guests and callers, supporting the dealership by delivering a professional, welcoming, and efficient front-desk experience. This role requires strong communication skills, attention to detail, and the ability to maintain composure in a fast-paced environment. The Receptionist will assist multiple departments and uphold the standards of professionalism expected within the dealership.
Key Responsibilities
- Greet all customers and visitors in a courteous, professional manner
- Answer, screen, and route incoming calls to the appropriate departments
- Maintain the front desk, lobby, and customer lounge to ensure a clean and organized environment
- Assist with appointment check-ins for Sales and Service
- Provide administrative support including filing, scanning, data entry, and document organization
- Communicate effectively with Sales, Service, and Management to support daily operations
- Uphold confidentiality and handle sensitive information with discretion
- Represent the dealership's brand and values through consistent professionalism
Qualifications
- Previous receptionist or customer service experience preferred
- Strong verbal communication and interpersonal skills
- Professional appearance and demeanor
- Ability to multitask and manage competing priorities
- Reliable attendance and punctuality
- Basic computer proficiency; experience with CRM or dealership systems is a plus
- Ability to work independently while supporting a team-oriented environment
Work Environment
This is an on-site, customer-facing position requiring consistent professionalism, reliability, and a positive attitude. The role supports multiple departments and plays a key part in maintaining an organized and welcoming dealership environment.