At Backcountry, our mission is to connect people to their passions. Our five online storesโBackcountry, Level Nine Sports, Competitive Cyclist,ย MotoSport, andย SteepandCheapโaimย to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down lifeโs greatest moments. We do this by providing the biggest and best assortment of premium outdoor products,ย a superiorย shopping experience, personalized Gearheadย expertise, lightning-fast andย accurateย fulfillment, and inspirational, informative, and community-centered content.ย
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The ideal candidate should have a passion for outdoor activities andย possessย excellent communication and interpersonal skills.ย
We are looking for a dynamic and enthusiasticย Seasonalย Retailย Gearhead (Sales Associate)ย to join our retail teamย for the holiday season (expected employment from November through February). The successful candidate willย be responsible forย providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.ย
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Holiday Availability:ย Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday, Christmas, New Yearโs Eve/New Yearโs Day).ย
What you get to do every day:
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
- Outdoor industry and retail experience, nice to have
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
What you bring to the role:
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Flexibility to work weekends, holidays, and evenings โ especially during the November through February seasonal period
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.ย
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The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.ย ย
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Theย CSC family of brands is committed to providing reasonableย accommodationsย for qualified individuals with disabilities in our job application procedures. If you need assistance orย an accommodationย due to a disability, please contactย hrbenefits@cscshared.com.ย ย
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.