Parking Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Salary: $60,400.00 - $93,600.00 Annually
Location : Dillon Building 310 West Martin Street, Raleigh, NC
Job Type: Full-Time
Job Number: 2026-00602
Department: Parking Operations - Tran Svcs
Opening Date: 08/11/2026
Closing Date: 8/25/2026 11:59 PM Eastern
Work Hours: Monday - Friday; 8:00 am - 5:00 pm
Hiring Range: $60,400.00 - $77,000.00
Job Description
As a leader in municipal off-street parking operations, you will play a key role in keeping our city moving. This position is responsible for planning, coordinating, and overseeing off-street parking facilities, ensuring they are safe, efficient, and accessible for the public. You will supervise staff, manage maintenance across assigned areas, and drive the successful implementation of division processes and procedures.
About You:
We are looking for a high-performing professional who consistently delivers quality work and takes initiative without requiring close supervision. You are self-motivated, bringing energy and accountability to every project, and are innovative, seeking creative solutions to improve operations and enhance community access to parking facilities. This candidate demonstrates leadership through action, balancing operational oversight with strategic thinking, and is committed to building efficient, customer focused services that benefit the community.
About Us:
Join over twenty-five individuals that work hard to ensure parking operations run smoothly and facilities are well maintained. We work collaboratively across departments to implement efficient processes, improve customer service, and contribute to a vibrant, accessible city environment.
Duties and Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Oversees municipal off-street parking operations, including contracted vendors and facility maintenance across assigned geographic areas
• Manages maintenance project, including consultant coordination, prioritization, plan review and decision making
• Analyzes parking utilization to understand the balance of parking supply and demand
• Develops and implements program policies, procedures, goals, and objectives to support operational excellence
• Responds to service related inquires and concerns by researching complaints and implementing operational improvements
• Utilizes a city vehicle to transport materials to and from garages

Typical Qualifications
Education and Experience:
Associate's Degree or 2 Years of College in Public Administration, Business Administration or related field; 5 to 7 years' experience in parking enforcement, parking system management, or related work
OR
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.
Licenses and Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications:

• Certified Administrator of Public Parking

Additional Information
Knowledge, Skills and Abilities:

• Problem-Solving: Capacity to assess issues quickly, develop practical solutions, and implement improvements
• Innovation and Initiative: Willingness to introduce new ideas, improve efficiency, and adapt to evolving city needs
• Customer Service: Strong focus on serving the public, addressing concerns, and ensuring a positive experience in parking facilities
• Conflict Resolution: Ability to mediate disputes, maintain professionalism, and build positive working relationships
• Communication Skills: Clear, professional communication with staff, city officials, and the community; strong written and verbal abilities

ADA and Other Requirements:
Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Work Environment:
Work is typically performed in an office or similar environment and occasionally in an outdoor or street environment (near moving traffic), in or around vehicles and in a warehouse environment.
Work Exposures:
There is occasional exposure to individuals who are hostile or irate.
City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01
Please select your highest level of education completed.

• Some high school
• High school diploma (or GED)
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• PhD or other professional degree

02
How much relevant or comparable work experience do you have in this field?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 to less than 5 years
• 5 to less than 6 years
• 6 to less than 7 years
• 7 to less than 8 years
• 8 to less than 9 years
• 9 to less than 10 years
• 10 years or more

03
Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?

• Yes, I currently have a valid NC Driver's License.
• I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire.
• No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.

04
Have you ever been terminated or forced to resign from a position?

• Yes
• No

05
If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.
Required Question