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Paratransit Dispatcher Jobs (NOW HIRING)

RATP DEV USA

Paratransit Bus Operator

Winston Salem, NC · On-site

$18.75/hr

The Paratransit Driver will be responsible for providing safe and efficient transportation services ... Communicate effectively with dispatchers and passengers, providing excellent customer service.

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day. Shift Hours: There is no ...

RATP Dev USA

Paratransit Operator

Daytona Beach, FL · On-site

$18.50/hr

Coordinates detour, accident, and incident information to radio dispatch, and responds to ... L Paratransit $18.50/HR Bonus Incentives available Non-CDL driver will receive $1000.00/500.00 ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Maintains high compliance to dispatch standard operating procedures * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues ...

RATP DEV USA

Paratransit Operator

Daytona Beach, FL · On-site

$18.50/hr

Coordinates detour, accident, and incident information to radio dispatch, and responds to ... L Paratransit $18.50/HR Bonus Incentives available Non-CDL driver will receive $1000.00/500.00 ...

County of Chester, PA

Dispatcher

PA · On-site

$21.14/hr

Dispatchers communicate as necessary with management and staff, and completes reporting logs ... Monitors daily operations and provides support and direction to paratransit drivers. Supports ...

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Paratransit Dispatcher information

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How much do paratransit dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for paratransit dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a paratransit dispatcher?

Getting hired as a paratransit dispatcher typically requires good communication skills, knowledge of transit operations, and sometimes a valid driver's license or certification. The hiring process can vary by employer but often involves background checks, interviews, and training, making it moderately competitive depending on the location and demand for the role.

What is a paratransit dispatcher?

Paratransit Dispatchers are professionals responsible for coordinating transportation services for individuals with disabilities or mobility challenges. They schedule, assign, and monitor rides to ensure passengers receive timely and efficient service, often using specialized software and communication tools. Paratransit Dispatchers also communicate with drivers, handle route changes, and address any issues that arise during transit. Their work helps ensure accessible and reliable transportation for those who need it most.

What are some common challenges faced by paratransit dispatchers, and how can they effectively manage them?

Paratransit dispatchers often encounter challenges such as last-minute schedule changes, coordinating multiple trips with varying passenger needs, and managing unexpected vehicle or staff shortages. Effective dispatchers use strong communication skills and real-time scheduling software to quickly adapt plans and ensure timely service for riders with disabilities or mobility challenges. Staying organized and maintaining clear communication with drivers, passengers, and care providers helps mitigate stress and ensures reliable service. Building strong teamwork within the operations center is also key to handling high-pressure situations smoothly.

What are the key skills and qualifications needed to thrive as a paratransit dispatcher, and why are they important?

To thrive as a Paratransit Dispatcher, you need strong organizational skills, knowledge of transportation logistics, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and scheduling platforms is essential for coordinating rides efficiently. Excellent communication, problem-solving abilities, and attention to detail help manage driver and rider needs in real time. These skills ensure timely, safe, and reliable transportation services for individuals with mobility challenges.

What is the difference between Paratransit Dispatcher vs Transit Coordinator?

AspectParatransit DispatcherTransit Coordinator
CredentialsHigh school diploma or equivalent; some roles may require CDL or specialized trainingHigh school diploma; some roles may require additional certifications or experience in transit operations
Work EnvironmentDispatch centers, on the road, or in transit facilitiesOffice settings, planning departments, or transit agencies
Employer & IndustryPublic transit agencies, private transportation servicesPublic transit agencies, government transportation departments
Common Search & ComparisonYesYes

While both roles are integral to transit operations, a Paratransit Dispatcher primarily manages on-the-ground dispatching of paratransit vehicles, focusing on passenger needs and real-time coordination. A Transit Coordinator oversees broader transit planning, scheduling, and operational oversight. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

More about Paratransit Dispatcher jobs
What cities are hiring for Paratransit Dispatcher jobs? Cities with the most Paratransit Dispatcher job openings:
Who are the top companies hiring for Paratransit Dispatcher jobs? The top employers for Paratransit Dispatcher jobs are:
What states have the most Paratransit Dispatcher jobs? States with the most job openings for Paratransit Dispatcher jobs include:
What job categories do people searching Paratransit Dispatcher jobs look for? The top searched job categories for Paratransit Dispatcher jobs are:
Paratransit Dispatcher jobs near you
Infographic showing various Paratransit Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Paratransit Bus Operator

RATP DEV USA

Winston Salem, NC • On-site

$18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

87th of 98 rated public transport

Job description

Description
RATP Dev USA is a leading provider of transportation services, committed to delivering safe, reliable, and efficient transit solutions. We are part of the global RATP Group, which operates and maintains urban transportation systems in over 14 countries. Our mission is to enhance the quality of life in the communities we serve by providing exceptional public transportation services.
Requirements
RATP Dev USA is seeking a dedicated and reliable Paratransit Driver to join our team at Winston-Salem Transit Authority (WSTA). The Paratransit Driver will be responsible for providing safe and efficient transportation services to individuals with disabilities and elderly passengers who require specialized transit services.
Key Responsibilities:
  • Operate paratransit vehicles in a safe and courteous manner.
  • Assist passengers with boarding and alighting from the vehicle, ensuring their safety and comfort.
  • Follow scheduled routes and timetables, adhering to all traffic laws and regulations.
  • Maintain accurate records of passenger trips, including pick-up and drop-off times.
  • Communicate effectively with dispatchers and passengers, providing excellent customer service.
  • Perform routine vehicle inspections and report any maintenance issues.
  • Ensure the cleanliness and upkeep of the vehicle.
  • Respond to emergency situations and provide assistance as needed.

Qualifications:
  • High school diploma or equivalent.
  • Valid driver's license with a clean driving record.
  • Previous experience in transportation or customer service is preferred.
  • Ability to operate a paratransit vehicle and assist passengers with mobility challenges.
  • Strong communication and interpersonal skills.
  • Knowledge of local traffic laws and regulations.
  • Ability to work flexible hours, including evenings and weekends.
  • CPR and First Aid certification is a plus.

Physical Requirements:
  • Ability to lift and assist passengers with mobility devices.
  • Ability to sit for extended periods and operate a vehicle.

Employee Testimonial: "Working as a Paratransit Driver at RATP Dev USA has been incredibly rewarding. The support from the team and the opportunity to make a difference in the lives of our passengers is truly fulfilling. The training and development programs have also helped me grow professionally." - John D., Paratransit Driver
Pay: 18.75 per hour ($5,000 Hiring Bonus)
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!

What RATP Dev USA employees say

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