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Paratransit Dispatcher Jobs (NOW HIRING)

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day. Shift Hours: There is no ...

WeDriveU

Dispatcher, Paratransit

Durham, NC · On-site

$19 - $20.50/hr

Maintains high compliance to dispatch standard operating procedures * Handles customer concerns and requests for information in an expeditious and professional manner. * Escalates unresolved issues ...

RATP Dev USA

Paratransit Operator

Daytona Beach, FL · On-site

$18.50/hr

Coordinates detour, accident, and incident information to radio dispatch, and responds to ... L Paratransit $18.50/HR Bonus Incentives available Non-CDL driver will receive $1000.00/500.00 ...

County of Chester, PA

Dispatcher

PA · On-site

$21.14/hr

Dispatchers communicate as necessary with management and staff, and completes reporting logs ... Monitors daily operations and provides support and direction to paratransit drivers. Supports ...

City of Racine

Paratransit Operator

Racine, WI · On-site

$21.08/hr

RYDE Racine's Paratransit services in Racine provide ADA-compliant, Dial-a-Ride Transportation for ... Take direction from supervisors and dispatchers. Report to work on time and maintain good ...

County of Chester

Dispatcher

West Chester, PA

Dispatchers communicate as necessary with management and staff, and completes reporting logs ... Essential Duties Monitors daily operations and provides support and direction to paratransit ...

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Paratransit Dispatcher information

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How much do paratransit dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for paratransit dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a paratransit dispatcher?

Paratransit Dispatchers are professionals responsible for coordinating transportation services for individuals with disabilities or mobility challenges. They schedule, assign, and monitor rides to ensure passengers receive timely and efficient service, often using specialized software and communication tools. Paratransit Dispatchers also communicate with drivers, handle route changes, and address any issues that arise during transit. Their work helps ensure accessible and reliable transportation for those who need it most.

What are the key skills and qualifications needed to thrive as a paratransit dispatcher, and why are they important?

To thrive as a Paratransit Dispatcher, you need strong organizational skills, knowledge of transportation logistics, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and scheduling platforms is essential for coordinating rides efficiently. Excellent communication, problem-solving abilities, and attention to detail help manage driver and rider needs in real time. These skills ensure timely, safe, and reliable transportation services for individuals with mobility challenges.

What are some common challenges faced by paratransit dispatchers, and how can they effectively manage them?

Paratransit dispatchers often encounter challenges such as last-minute schedule changes, coordinating multiple trips with varying passenger needs, and managing unexpected vehicle or staff shortages. Effective dispatchers use strong communication skills and real-time scheduling software to quickly adapt plans and ensure timely service for riders with disabilities or mobility challenges. Staying organized and maintaining clear communication with drivers, passengers, and care providers helps mitigate stress and ensures reliable service. Building strong teamwork within the operations center is also key to handling high-pressure situations smoothly.

What is the difference between Paratransit Dispatcher vs Transit Coordinator?

AspectParatransit DispatcherTransit Coordinator
CredentialsHigh school diploma or equivalent; some roles may require CDL or specialized trainingHigh school diploma; some roles may require additional certifications or experience in transit operations
Work EnvironmentDispatch centers, on the road, or in transit facilitiesOffice settings, planning departments, or transit agencies
Employer & IndustryPublic transit agencies, private transportation servicesPublic transit agencies, government transportation departments
Common Search & ComparisonYesYes

While both roles are integral to transit operations, a Paratransit Dispatcher primarily manages on-the-ground dispatching of paratransit vehicles, focusing on passenger needs and real-time coordination. A Transit Coordinator oversees broader transit planning, scheduling, and operational oversight. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

How much does a paratransit dispatcher earn?

A paratransit dispatcher typically earns between $30,000 and $45,000 annually, depending on experience, location, and employer. The role often requires good communication skills and familiarity with dispatch software or radio systems.

Is it hard to get hired as a paratransit dispatcher?

Getting hired as a paratransit dispatcher typically requires good communication skills, knowledge of transit operations, and sometimes a valid driver's license or certification. The hiring process can vary by employer but often involves background checks, interviews, and training, making it moderately competitive depending on the location and demand for the role.
More about Paratransit Dispatcher jobs

What cities are hiring for Paratransit Dispatcher jobs?

Cities with the most Paratransit Dispatcher job openings:

Who are the top companies hiring for Paratransit Dispatcher jobs?

The top employers for Paratransit Dispatcher jobs are:

What states have the most Paratransit Dispatcher jobs?

States with the most job openings for Paratransit Dispatcher jobs include:

What job categories do people searching Paratransit Dispatcher jobs look for?

The top searched job categories for Paratransit Dispatcher jobs are:

Paratransit Dispatcher jobs near you
Infographic showing various Paratransit Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher, Paratransit

WeDriveU

Durham, NC • On-site

$19 - $20.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

WeDriveU rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 9 rated taxi private hire

Job description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
Job Description:
The Dispatcher will be answering a high-volume of incoming calls, communicating to drivers, and responding to email inquiries as well as problem solving throughout the day.
Shift Hours: There is no set shift or schedule, and this is only a floater position. You must be flexible and available to work anytime between the hours of 2:45am-midnight, Monday-Saturday. This is a part-time position, offering 25-30 hours per week.
Bilingual Spanish preferred, but not required
Duties and Responsibilities:
  • Monitor drivers throughout their routes
  • Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs
  • Assist with investigating and resolving customer concerns
  • Monitor traffic flow and send out alerts as needed
  • Record incidents for vendor follow-up
  • Support Lost and Found process
  • Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and/or government regulations
  • Directs and monitors daily assignments; schedules drivers and assigns vehicles to ensure daily coverage of all routes
  • Ensures direct and indirect daily activities of drivers are assigned and accomplished on time
  • Communicates all relevant details of driving assignments to drivers to ensure proper execution
  • Assist drivers with routing directions and direct them to perform special services when required
  • Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for staff violations of company policies
  • Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route
  • Notifies stakeholders and location personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service
  • Coordinates vehicle service and mechanical repairs with management assure uninterrupted service delivery.
  • Maintains high compliance to dispatch standard operating procedures
  • Handles customer concerns and requests for information in an expeditious and professional manner.
  • Escalates unresolved issues to management as appropriate

Skills Required and Physical Demands:
  • Organize and prioritize time to balance conflicting demands related to customer care and dispatching
  • Communicate effectively with colleagues and customers in a fast-paced and/or stressful environment (interpersonal & telephone skills)
  • Read and interpret documents and instructions from customers and other team members
  • Perform work activities requiring cooperation and instruction
  • Function in a fast-paced environment, under substantial pressure
  • Work within the appropriate level of independence
  • Problem solving
  • Operate two-way and emergency radio systems
  • Use office machines (fax, scanner, copier, zip drive, telephone system)
  • Efficiency in using Microsoft Office Program and computerized routing software
  • Work independently
  • Read road and street maps
  • Keep organized and accurate records relating to overall dispatch and routing responsibilities

We Offer
Physical Health
  • Exceptional Medical, Dental, Vision, and Life Insurance benefits

Financial Health
  • Competitive compensation packages
  • 401(k) with 4% employer match
  • Financial Wellness Tool
  • Commuter Benefits

Emotional Health
  • Employee Assistance Program (EAP)
  • PTO for part-time and full-time positions
  • Paid holidays
  • Pet & Legal Insurance

Personal Development
  • On-the-job training and skills development
  • Internal transfer opportunities for career growth

*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

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