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Overnight Warm Line Counselor Jobs in Tampa, FL (NOW HIRING)

FT Overnight Position Schedule: Monday-9:30pm-Tues 7:30am, Tues-9:30pm-Wednesday 7:30am Wedn-9:30pm ... S.A.30:4-27.1. * Responsible for crisis intervention counseling that seeks to stabilize a ...

FT Overnight Position Schedule: Monday-9:30pm-Tues 7:30am, Tues-9:30pm-Wednesday 7:30am Wedn-9:30pm ... S.A.30:4-27.1. * Responsible for crisis intervention counseling that seeks to stabilize a ...

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Overnight Warm Line Counselor information

See Tampa, FL salary details

$16

$27

$45

How much do overnight warm line counselor jobs pay per hour?

As of May 27, 2026, the average hourly pay for overnight warm line counselor in Tampa, FL is $27.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $31.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Warm Line Counselor, and why are they important?

To thrive as an Overnight Warm Line Counselor, you need strong active listening skills, crisis intervention training, and typically a background in psychology, social work, or peer support. Familiarity with call center software, documentation systems, and knowledge of community resources are common technical requirements. Emotional resilience, empathy, and effective communication are critical soft skills for providing support during late-night hours. These skills are essential to ensure callers in distress receive compassionate, timely assistance and are directed to appropriate resources.

What unique challenges might I face as an Overnight Warm Line Counselor, and how can I prepare for them?

As an Overnight Warm Line Counselor, you may encounter challenges such as managing fatigue during late-night shifts, responding to callers experiencing acute emotional distress, and working with limited on-site supervision. It's important to develop strong self-care routines, maintain healthy sleep habits outside of your shift, and utilize peer support or debriefing opportunities your organization provides. Staying familiar with referral resources and crisis protocols will help you provide effective support to callers while maintaining your own well-being.

What is an Overnight Warm Line Counselor?

An Overnight Warm Line Counselor is a mental health professional or trained peer who provides non-emergency emotional support over the phone during nighttime hours. They listen to callers who may be experiencing stress, loneliness, or mild mental health concerns, offering empathy and guidance. Unlike crisis hotlines, warm lines are typically for individuals who need someone to talk to but are not in immediate danger. The counselor's role is to provide a safe, supportive space and resources if needed, helping callers feel less isolated during overnight hours.

What is the difference between Overnight Warm Line Counselor vs Crisis Hotline Counselor?

AspectOvernight Warm Line CounselorCrisis Hotline Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require mental health certificationHigh school diploma or equivalent; often requires crisis intervention training
Work EnvironmentRemote or community-based, overnight shifts, informal settingCall centers, emergency services, 24/7 hotlines, often in a formal setting
Employer & IndustryNonprofits, mental health organizations, community servicesEmergency services, mental health agencies, government programs

Overnight Warm Line Counselors provide peer support during overnight hours, focusing on emotional well-being in a less crisis-driven context. Crisis Hotline Counselors handle urgent mental health crises, often requiring specialized training. Both roles involve supporting individuals in distress but differ in scope, environment, and urgency.

What are the most commonly searched types of Warm Line Counselor jobs in Tampa, FL? The most popular types of Warm Line Counselor jobs in Tampa, FL are:
What are popular job titles related to Overnight Warm Line Counselor jobs in Tampa, FL? For Overnight Warm Line Counselor jobs in Tampa, FL, the most frequently searched job titles are:
What job categories do people searching Overnight Warm Line Counselor jobs in Tampa, FL look for? The top searched job categories for Overnight Warm Line Counselor jobs in Tampa, FL are:
What cities near Tampa, FL are hiring for Overnight Warm Line Counselor jobs? Cities near Tampa, FL with the most Overnight Warm Line Counselor job openings:
Managing Attorney - Staff Counsel, General & Auto Liability

Managing Attorney - Staff Counsel, General & Auto Liability

Amerisure

Tampa, FL

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Job description

Managing Attorney – Staff Counsel, General & Auto Liability

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Managing Attorney – Staff Counsel, General & Auto Liability. This role will help set up our new office in Tampa, Florida. Looking for someone with a strong civil litigation background handling complex claims. The ideal candidate will also possess the following skill set.

Summary Statement

This role will lead our Florida auto and general liability defense Staff Counsel operation, including people management, performance, litigation quality, and client service. This is a strategic, hands-on leadership role responsible for launching the office, recruiting, and mentoring a litigation team, and ensuring best-in-class trial strategy, litigation outcomes, and client service.

Essential Tasks/Major Duties

  • Manage, train, provide performance feedback, and assign duties of direct reports (trial attorneys, paralegals, and legal support staff) to ensure productivity, efficiency, and effectiveness.
  • Launch and manage the Florida Staff Counsel office, including workflow process and staffing.
  • Supervise all phases of litigation (intake, strategy, pleadings, discovery, depositions, motion practice, trial, and post-trial follow-through) to ensure (i) strategic alignment, (ii) optimal outcomes, and (iii) early resolution, when appropriate.
  • Maintain a reduced caseload of moderately complex matters, and take the lead on key depositions, settlement discussions, etc., as needed.
  • Evaluate and monitor staffing levels to maintain appropriate service and litigation management standards.
  • Drive attorney performance, trial readiness, and professional development.
  • Design, implement, and continuously enhance litigation standards, file management protocols, and team workflows to drive operational excellence, ensure compliance, and support best-in-class legal outcomes.
  • Establish and continuously refine key performance indicators (KPIs)—including cycle time, resolution rates, trial outcomes, and litigation costs—to drive data-informed decision-making, enhance operational efficiency, and support strategic objectives through transparent reporting and actionable insights.
  • Ensure full compliance with all ethical, regulatory, and corporate governance requirements.
  • Implement systems for consistent reporting, quality control, and performance feedback.
  • Monitor and ensure that claims are adjudicated in accordance with Amerisure claims and litigation management guidelines and quality standards through quality assurance programs, including tracking compliance with internal control assessment requirements.
  • Collaborate with Claims to develop and implement service strategies that meet or exceed the service levels committed to agents and policyholders.
  • Provide guidance on settlement strategy. Collaborate closely with Claims on strategy, escalation points, and settlement objectives.

Knowledge, Skills & Abilities

Juris Doctor (J.D.) from an ABA-accredited law school. Active license and in good standing with the Florida Bar. 10 years of civil litigation experience in auto and general liability defense including significant first-chair trial experience. 3 years of leadership experience. Experience setting up and leading a staff counsel office for an insurer in Florida is required. Deep understanding of Florida civil procedure, insurance law, and defense strategy. Experience handling bodily injury litigation. Demonstrated ability to manage litigation budgets, set legal strategy, and deliver business-aligned results. Strong written and oral advocacy skills; adept at negotiation and courtroom presentation. Ability to think strategically with supporting analytical and critical thinking skills, including the ability to deal with ambiguity. Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams. Strong leadership capability with experience in building and leading highly successful teams. Excellent interpersonal and communication skills with the ability to interact with all levels of the organization. Tech-savvy (Microsoft Office, LexisNexis, AI, workflow creation, case-management systems, remote tools). Maintains independence and ethical clarity. Ability to travel overnight and locally up to 20%.

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.