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Overnight Warm Line Counselor Jobs in Virginia (NOW HIRING)

UHS

Clinician RN -11p-7a

Virginia Beach, VA · On-site

Answers the telephone crisis line and obtains all pertinent demographic, clinical, marketing and ... Thurs-Mon, Overnight Shift 11pm-7am. Mandatory weekends required. The following are the job ...

US Foods, Inc.

New Business Manager

Manassas, VA

Responsible for producing new account revenue in line with current organization and individual ... warm, convert, and close high-potential new street accounts required. Overnight travel may be ...

Prolift Rigging

Heavy Haul Driver

Lynchburg, VA · On-site

... the line. * Ingenuity - Think about, discuss, and implement ideas that make us better ... Christian Counseling Services * JH Outback * Ready to Wed * FamilyLife's Weekend to Remember * Hope ...

Chesterfield Imaging

MRI Technologist

Richmond, VA

Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) ... The facility is a top of the line free standing imaging center located in Midlothian. It serves ...

Chesterfield Imaging

MRI Technologist

Richmond, VA

Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) ... The facility is a top of the line free standing imaging center located in Midlothian. It serves ...

Chesterfield Imaging

MRI Technologist

Richmond, VA

Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) ... The facility is a top of the line free standing imaging center located in Midlothian. It serves ...

Chesterfield Imaging

MRI Technologist

Richmond, VA

Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) ... The facility is a top of the line free standing imaging center located in Midlothian. It serves ...

Pediatrix

Neonatal Nurse Practitioner

Fredericksburg, VA · On-site

$118K - $154.40K/yr

Join a warm, supportive community with dedicated leadership and strong interdisciplinary teamwork ... Work alongside Neonatologists during the day; overnight in-house with 30-minute physician call ...

Pediatrix

Neonatal Nurse Practitioner

Fredericksburg, VA · On-site

$118K - $154.40K/yr

Join a warm, supportive community with dedicated leadership and strong interdisciplinary teamwork ... Work alongside Neonatologists during the day; overnight in-house with 30-minute physician call ...

Shamin Hotels

Night Auditor

Suffolk, VA

$13.25 - $17.75/hr

Night Auditor Night auditors perform end-of-day accounting tasks and overnight front desk duties ... Takes the initiative to greet guests in a friendly and warm manner. * Reports to work for scheduled ...

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Overnight Warm Line Counselor information

What are the key skills and qualifications needed to thrive as an Overnight Warm Line Counselor, and why are they important?

To thrive as an Overnight Warm Line Counselor, you need strong active listening skills, crisis intervention training, and typically a background in psychology, social work, or peer support. Familiarity with call center software, documentation systems, and knowledge of community resources are common technical requirements. Emotional resilience, empathy, and effective communication are critical soft skills for providing support during late-night hours. These skills are essential to ensure callers in distress receive compassionate, timely assistance and are directed to appropriate resources.

What unique challenges might I face as an Overnight Warm Line Counselor, and how can I prepare for them?

As an Overnight Warm Line Counselor, you may encounter challenges such as managing fatigue during late-night shifts, responding to callers experiencing acute emotional distress, and working with limited on-site supervision. It's important to develop strong self-care routines, maintain healthy sleep habits outside of your shift, and utilize peer support or debriefing opportunities your organization provides. Staying familiar with referral resources and crisis protocols will help you provide effective support to callers while maintaining your own well-being.

What is an Overnight Warm Line Counselor?

An Overnight Warm Line Counselor is a mental health professional or trained peer who provides non-emergency emotional support over the phone during nighttime hours. They listen to callers who may be experiencing stress, loneliness, or mild mental health concerns, offering empathy and guidance. Unlike crisis hotlines, warm lines are typically for individuals who need someone to talk to but are not in immediate danger. The counselor's role is to provide a safe, supportive space and resources if needed, helping callers feel less isolated during overnight hours.

What is the difference between Overnight Warm Line Counselor vs Crisis Hotline Counselor?

AspectOvernight Warm Line CounselorCrisis Hotline Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require mental health certificationHigh school diploma or equivalent; often requires crisis intervention training
Work EnvironmentRemote or community-based, overnight shifts, informal settingCall centers, emergency services, 24/7 hotlines, often in a formal setting
Employer & IndustryNonprofits, mental health organizations, community servicesEmergency services, mental health agencies, government programs

Overnight Warm Line Counselors provide peer support during overnight hours, focusing on emotional well-being in a less crisis-driven context. Crisis Hotline Counselors handle urgent mental health crises, often requiring specialized training. Both roles involve supporting individuals in distress but differ in scope, environment, and urgency.

What are the most commonly searched types of Warm Line Counselor jobs in Virginia? The most popular types of Warm Line Counselor jobs in Virginia are:
What are popular job titles related to Overnight Warm Line Counselor jobs in Virginia? For Overnight Warm Line Counselor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Overnight Warm Line Counselor jobs in Virginia look for? The top searched job categories for Overnight Warm Line Counselor jobs in Virginia are:
What cities in Virginia are hiring for Overnight Warm Line Counselor jobs? Cities in Virginia with the most Overnight Warm Line Counselor job openings:
Overnight Warm Line Counselor jobs near you
Weekend Night Auditor (Friday and Saturday overnight)

Weekend Night Auditor (Friday and Saturday overnight)

Shamin Hotels

Richmond, VA

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Shamin Hotels rating

5.3

Company rating: 5.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Weekend Night Auditor (Friday and Saturday Overnight)

Richmond, VA 23235

Overview

Salary Range $17.00 - $19.00 Hourly Level Experienced Position Type Part Time Job Shift Night Audit: 11 pm - 7 am Education Level Not Specified Travel Percentage None Category Hospitality - Hotel

Description

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

Qualifications

Essential Job Functions:

  • Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
  • Performs and attributes all required audit reports.
  • Verifies the status of all wake-up call requests and ensures they are properly handled.
  • Balances all cash receipts and work performed during the audit shift.
  • Prepares the front office for the 'A' shift and reset days business.
  • Acts as a Guest Service representative during the night time hours.
  • Acts as the manager on duty during the night time hours.
  • Attends and actively participates in all front office meetings.
  • Participates in all training and cross training programs.
  • Acts as PBX operator during the audit shift.
  • Assists breakfast attendants by setting up breakfast areas as needed.
  • Performs other related duties as required.
  • Takes the initiative to greet guests in a friendly and warm manner.
  • Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
  • Knows and complies with all company policies and procedures pertaining to this position and its duties.

Top Requirements:

  • Team Up: Be Golden, Collaborate and Help Others Succeed.
  • Own It: Be a Role Model, Embrace Responsibility and Keep Learning.
  • Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

  • High school diploma, GED certification or equivalent experience preferred.
  • Bachelor's Degree, and/or equivalent experience in a hotel or related field preferred.
  • Must have basic Reading, Writing, and Math skills.
  • 1-2 years of hotel front desk or night auditor experience preferred
  • Customer Service Skills required.
  • Financial management skills required.
  • Brand systems knowledge preferred

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