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Overnight Track Trace Jobs (NOW HIRING)

Hermann Forwarding

Driver Manager (Overnight)

Houston, TX · On-site

$60K - $65K/yr

Driver Manager (Overnight) Job Summary: The Driver Dispatch Manager is responsible for training ... Track and trace shipments. * Manage rail billing, tracking, tracing, and communication with ...

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Overnight Track Trace information

What is the difference between Overnight Track Trace vs Track and Trace Coordinator?

AspectOvernight Track TraceTrack and Trace Coordinator
CertificationsLogistics, supply chain, or freight certificationsLogistics, supply chain, or freight certifications
Work EnvironmentWarehouse, transportation, or logistics hubs, often night shiftsOffice-based, coordinating shipments and tracking activities
Industry UsageFreight, courier, logistics companiesSupply chain management, logistics firms
Search & ComparisonFocuses on overnight tracking and freight movementEmphasizes coordination and communication roles

Overnight Track Trace involves monitoring freight and shipments during overnight hours, often requiring technical skills in tracking systems. In contrast, a Track and Trace Coordinator manages shipment coordination, communication, and logistics planning during regular hours. Both roles are vital in logistics but differ mainly in work hours and focus areas.

What are the key skills and qualifications needed to thrive as an Overnight Track Trace Specialist, and why are they important?

To excel as an Overnight Track Trace Specialist, you need strong attention to detail, problem-solving abilities, and knowledge of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with transportation management systems (TMS), tracking software, and communication tools is typically required. Outstanding organizational skills, effective communication, and the ability to work independently during night shifts help professionals stand out in this role. These skills ensure timely and accurate tracking of shipments, quick resolution of issues, and reliable service for clients operating around the clock.

What are some common challenges faced in the Overnight Track Trace role, and how can they be managed effectively?

Overnight Track Trace professionals often encounter challenges such as urgent shipment delays, limited availability of contacts during off-hours, and managing high volumes of real-time updates. To manage these effectively, strong organizational skills, proactive communication, and familiarity with tracking software are essential. Building good relationships with carriers and utilizing escalation procedures can also help resolve issues quickly. Team collaboration, even during night shifts, is often facilitated through digital platforms and scheduled handoffs with daytime teams.

What are Overnight Track Trace jobs?

Overnight Track Trace jobs involve monitoring and managing shipments, vehicles, or cargo during nighttime hours to ensure their timely and safe delivery. Professionals in these roles track the progress of deliveries, communicate with drivers or carriers, resolve any issues that arise during transit, and provide updates to clients or management. These positions are common in logistics, freight, and transportation companies where 24/7 operations are critical. Working overnight typically requires strong attention to detail, problem-solving skills, and the ability to work independently. The role is essential for maintaining continuous supply chain operations and customer satisfaction.
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Overnight Track Trace jobs near you
Extended Coverage Dispatch

Extended Coverage Dispatch

National Carriers, Inc

Irving, TX • On-site

Full-time

Posted 14 days ago

Job description

Extended Coverage Dispatch Responsibilities:
  • Provide directions to drivers to ensure safe and timely delivery of freight.
  • Communicate with drivers on an ongoing basis primarily via telephone and mobile communication messaging.
  • Exercise independent judgment to determine if situations need to be addressed immediately or forwarded to the driver's assigned driver manager to be addressed.
  • Provide ongoing feedback to drivers, both positive and negative.
  • Address service-related issues with drivers as needed as issues arise.
  • Report driver's conduct that could be potentially detrimental to the safety of the drivers or others.
  • Leave shift communication when necessary.
  • Other duties and responsibilities as assigned by management.

Operational Responsibilities:
  • Provide check calls for each truck touched in AS/400.
  • Dispatch trucks electronically.
  • Provide verbal dispatch on all Beef loads, multiple pickups, and produce loads.
  • Check call trucks advising verbal dispatches are complete.
  • Read and respond to take appropriate action regarding all mobile communication messages.
  • Answer all incoming calls in a timely manner.
  • Read late pings and take appropriate action to ensure on-time delivery.
  • Enter IR service failures as needed.
  • Ensure drivers follow fuel solutions. Provide new solutions as needed.
  • Keep PTAs current.
  • Verify and issue unloading and late fees, and notify planning/CSR as needed.
  • Start and end home time status and shop status accurately and timely.
  • Block and open Fuel cards as needed.
  • Track/Trace/Report key accounts as assigned.
  • Review National Beef non-departed loads.
  • Answer customer emails

Reefer Alert Responsibilities:
  • Review reefer alert messages.
  • Properly investigate and address all alerts, even if it is a recurring alert.
  • Escalate alerts as needed.
  • Reefer alerts are a critical function of the job and if not monitored and addressed properly could lead to disciplinary action.

Safety and Compliance Responsibilities:
  • Write up accident reports.
  • Write up OS&D reports.
  • Monitor entrance/exit gates.

This is an OVERNIGHT 12 hour shift.