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Overnight Tier 1 Helpdesk Jobs in San Angelo, TX

Restaurant Shift Leader - Unit 703

San Angelo, TX · On-site

$13 - $16.50/hr

You'll Serve with Heart as you help Family Members grow - coaching them to ketchup on skills and ... Overnight Shifts Available * Paid Time Off* * 401(k) match $1/$1 up to 4% * Competitive Medical ...

Restaurant Shift Leader - Unit 147

San Angelo, TX · On-site

$13 - $16.50/hr

You'll Serve with Heart as you help Family Members grow - coaching them to ketchup on skills and ... Overnight Shifts Available * Paid Time Off* * 401(k) match $1/$1 up to 4% * Competitive Medical ...

Restaurant Shift Leader - Unit 519

San Angelo, TX · On-site

$13 - $16.50/hr

You'll Serve with Heart as you help Family Members grow - coaching them to ketchup on skills and ... Overnight Shifts Available * Paid Time Off* * 401(k) match $1/$1 up to 4% * Competitive Medical ...

Licensed and trained hospital staff ensure the highest standards of care, with no overnight or ... Help us continue providing exceptional care to pets across the country. Explore available locations ...

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Showing results 1-20

Overnight Tier 1 Helpdesk information

See San Angelo, TX salary details

$20.7K

$60.8K

$114.2K

How much do overnight tier 1 helpdesk jobs pay per year?

As of May 27, 2026, the average yearly pay for overnight tier 1 helpdesk in San Angelo, TX is $60,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Tier 1 Helpdesk, and why are they important?

To thrive as an Overnight Tier 1 Helpdesk, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is typically required. Strong communication, active listening, and the ability to remain calm under pressure are important soft skills for this role. These abilities ensure timely resolution of user issues, maintain service quality during off-hours, and support smooth IT operations around the clock.

What are the unique challenges of working as an Overnight Tier 1 Helpdesk technician, and how can I prepare for them?

Working overnight as a Tier 1 Helpdesk technician often means handling technical issues during off-peak hours, which can include troubleshooting critical incidents with limited in-house support. You may need to work independently, prioritize urgent requests, and manage your time effectively while maintaining a high standard of customer service. Adjusting to a night schedule can be challenging, so establishing a consistent sleep routine and practicing strong self-care are important. Collaboration with day-shift teams via thorough documentation and clear handoffs is also key to ensuring seamless service for clients.

What are Overnight Tier 1 Helpdesk jobs?

Overnight Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting to customers or employees during overnight hours. These roles typically serve as the first point of contact for IT-related issues, such as password resets, connectivity problems, and software or hardware questions. Tier 1 helpdesk staff follow scripts or documented solutions to resolve common problems and escalate more complex issues to higher-level support. Working overnight may also involve monitoring systems and responding quickly to incidents that arise outside regular business hours.

What is the difference between Overnight Tier 1 Helpdesk vs Night Shift Support Technician?

AspectOvernight Tier 1 HelpdeskNight Shift Support Technician
CertificationsCompTIA A+, Network+ often preferredSimilar certifications, often CompTIA A+
Work EnvironmentHelpdesk call centers, remote supportOn-site or remote technical support roles
Industry UsageIT service providers, corporate ITIT support, technical service companies
Job FocusHandling user issues, troubleshooting software/hardwareResolving technical problems, maintaining systems

Both roles involve technical support and require similar certifications. The main difference lies in the job focus: Overnight Tier 1 Helpdesk primarily handles user inquiries and basic troubleshooting via helpdesk systems, while Night Shift Support Technicians may perform more hands-on technical repairs and system maintenance. Both roles are essential in IT support operations, often working overnight shifts to ensure 24/7 service availability.

What are popular job titles related to Overnight Tier 1 Helpdesk jobs in San Angelo, TX? For Overnight Tier 1 Helpdesk jobs in San Angelo, TX, the most frequently searched job titles are:
What job categories do people searching Overnight Tier 1 Helpdesk jobs in San Angelo, TX look for? The top searched job categories for Overnight Tier 1 Helpdesk jobs in San Angelo, TX are:
What cities near San Angelo, TX are hiring for Overnight Tier 1 Helpdesk jobs? Cities near San Angelo, TX with the most Overnight Tier 1 Helpdesk job openings:
Member Service Representative (Overnight)

Member Service Representative (Overnight)

Crunch Fitness

San Angelo, TX • On-site

$12 - $14/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago


Job description

MEMBER SERVICES REPRESENTATIVE (OVERNIGHT)
Front Desk Associate
Part Time or Full Time, Hourly
Job Family: Club Staff
Location: 4349 Sherwood Way, San Angelo, Tx 76901
Reports to: Managing Partner / Assistant General Manager
Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe.
Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.
From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It's vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.
Position Overview
The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose "to enrich the lives of others through the power of well-being."
You are an optimistic person that has a naturally persuasive style. You are good at communicating in a demonstrative instructional way, as you like to chit-chat when meeting others. You enjoy harmony within the workplace and prefer being the facilitator of information as opposed to the resident technical resource. You are energetic and like variety when it comes to doing multiple tasks. Your communication is loaded with details and delivered in quick bursts. You prefer things being tidy, done correctly and being put away in their proper place. You require direction, rules and structure in your format. Once you become familiar with a process, you will tend to become more comfortable and develop your skills and decisions based on history.
Responsibilities
  • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
  • Assists with membership, retail and tanning product sales
  • Promotes membership privileges including tanning, group fitness, small group training and childcare
  • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests
  • Facilitates all member requests or forwards to a manager
  • Maintains a professional and courteous disposition
  • Is an expert in all club facility, services, programs and schedules/hours of operation
  • Maintains a clean and organized work area
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
  • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
  • Performs opening and closing checklist and duties
Required Skills & Experience
  • Minimum 1 year of experience in a service-oriented position preferred
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)
Physical Requirements
  • Must be able to lift or move up to 50 lbs
  • Physical effort required for daily duties include prolonged standing and walking
Education Requirements
  • High school diploma or GED required
Compensation (Hourly)
$12-14/hour + Commission
Benefits
  • PTO
  • Subsidized health insurance coverage (health, dental, vision) for full time positions
  • Basic Life and AD&D
  • HSA
  • Short-term disability
  • Free gym membership
Travel
No travel required
EQUAL OPPORTUNITY EMPLOYER
UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.