The Helpdesk Support Specialist will provide Tier 1 technical support, hardware troubleshooting, and ticket management to ensure reliable, 24x7 IT operations. Responsibilities for the Helpdesk ...
The Helpdesk Support Specialist will provide Tier 1 technical support, hardware troubleshooting, and ticket management to ensure reliable, 24x7 IT operations. Responsibilities for the Helpdesk ...
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
Quick apply
Tier 1 Technician (In-Office)
Kent, WA · On-site
Tier 1 Technician (based in Kent, WA) About Clearbridge At Clearbridge, we solve business problems ... You must genuinely like helping people. You're comfortable on the phone, patient with non-technical ...
IT Service Desk Tier 1
Seattle, WA · On-site
We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer ... Associate's degree or 1 years of helpdesk work experience, required. * Strong customer support ...
IT Service Desk Tier 1
Seattle, WA · On-site
We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer ... Associate's degree or 1 years of helpdesk work experience, required. * Strong customer support ...
IT Service Desk Tier 1
Seattle, WA · On-site
We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer ... Associate's degree or 1 years of helpdesk work experience, required. * Strong customer support ...
IT Service Desk Tier 1
Seattle, WA · On-site
We are seeking an IT Service Desk Tier 1 who possesses a passion for providing quality customer ... Associate's degree or 1 years of helpdesk work experience, required. * Strong customer support ...
RN-Float Pool Tier's 1-3
$40.80 - $78.75/hr
Tiered Roles Tier 1-3 * Tier 1 $6.00 Float premium, Tier 2 $8.00 Float premium, Tier 3 $12.00 Float ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN-Float Pool Tier's 1-3
$40.80 - $78.75/hr
Tiered Roles Tier 1-3 * Tier 1 $6.00 Float premium, Tier 2 $8.00 Float premium, Tier 3 $12.00 Float ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
Tacoma, WA · On-site
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
Tacoma, WA · On-site
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
Tacoma, WA · On-site
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
Tacoma, WA · On-site
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN Tier 1 - TG Float
$54.15 - $96.83/hr
... before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an ... Belonging for all Resource Groups and outreach programs help ensure every team member feels safe ...
RN-Float Pool Tier's 1-3
$44.13 - $85.17/hr
Minimum one (1) year of experience in acute care setting preferred About Good Samaritan Hospital ... Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and ...
RN-Float Pool Tier's 1-3
$44.13 - $85.17/hr
Minimum one (1) year of experience in acute care setting preferred About Good Samaritan Hospital ... Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and ...
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · On-site +1
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · On-site +1
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · Remote
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · Remote
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · Remote
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Quick apply
Tier 2 Support Desk Technician (MSP) Work from home West Coast based only
Tacoma, WA · Remote
$21.50 - $29/hr
Work closely with Tier 1 and Tier 3 to keep things moving and clients happy * Document fixes and patterns so the same issue doesn't slow the team down twice * Spot recurring problems and think ...
Systems Analyst
Seattle, WA · On-site
Strong customer service mindset - you enjoy helping people and explaining technical concepts clearly * Solid Tier 1 / Tier 1.5 technical foundation * Basic understanding of: * Microsoft 365 * Active ...
Systems Analyst
Seattle, WA · On-site
Strong customer service mindset - you enjoy helping people and explaining technical concepts clearly * Solid Tier 1 / Tier 1.5 technical foundation * Basic understanding of: * Microsoft 365 * Active ...
Data Analyst
Bellevue, WA · On-site
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Data Analyst
Bellevue, WA · On-site
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Sr. Data Analyst
Bellevue, WA · On-site
$96.50K - $121.80K/yr
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Sr. Data Analyst
Bellevue, WA · On-site
$96.50K - $121.80K/yr
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Data Analyst
Bellevue, WA · On-site
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Data Analyst
Bellevue, WA · On-site
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Sr. Data Analyst
Bellevue, WA · On-site
$96.50K - $121.80K/yr
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Sr. Data Analyst
Bellevue, WA · On-site
$96.50K - $121.80K/yr
Company Description Annik is a global data and analytics solutions company helping businesses ... Troubleshoot complex data related issues escalated from Tier 1 * Solving data discrepancies and ...
Overnight Tier 1 Helpdesk information
See Renton, WA salary details
$24.2K - $34.1K
4% of jobs
$34.1K - $44K
17% of jobs
$46.3K is the 25th percentile. Wages below this are outliers.
$44K - $53.9K
15% of jobs
The median wage is $62.2K / yr.
$53.9K - $63.9K
16% of jobs
$63.9K - $73.8K
16% of jobs
$79.5K is the 75th percentile. Wages above this are outliers.
$73.8K - $83.7K
11% of jobs
$83.7K - $93.6K
3% of jobs
$93.6K - $103.5K
8% of jobs
$103.5K - $113.5K
6% of jobs
$113.5K - $123.4K
1% of jobs
$123.4K - $133.3K
2% of jobs
$24.2K
$71K
$133.3K
How much do overnight tier 1 helpdesk jobs pay per year?
As of May 28, 2026, the average yearly pay for overnight tier 1 helpdesk in Renton, WA is $71,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $87,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Overnight Tier 1 Helpdesk, and why are they important?
To thrive as an Overnight Tier 1 Helpdesk, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is typically required. Strong communication, active listening, and the ability to remain calm under pressure are important soft skills for this role. These abilities ensure timely resolution of user issues, maintain service quality during off-hours, and support smooth IT operations around the clock.
What are the unique challenges of working as an Overnight Tier 1 Helpdesk technician, and how can I prepare for them?
Working overnight as a Tier 1 Helpdesk technician often means handling technical issues during off-peak hours, which can include troubleshooting critical incidents with limited in-house support. You may need to work independently, prioritize urgent requests, and manage your time effectively while maintaining a high standard of customer service. Adjusting to a night schedule can be challenging, so establishing a consistent sleep routine and practicing strong self-care are important. Collaboration with day-shift teams via thorough documentation and clear handoffs is also key to ensuring seamless service for clients.
What are Overnight Tier 1 Helpdesk jobs?
Overnight Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting to customers or employees during overnight hours. These roles typically serve as the first point of contact for IT-related issues, such as password resets, connectivity problems, and software or hardware questions. Tier 1 helpdesk staff follow scripts or documented solutions to resolve common problems and escalate more complex issues to higher-level support. Working overnight may also involve monitoring systems and responding quickly to incidents that arise outside regular business hours.
What is the difference between Overnight Tier 1 Helpdesk vs Night Shift Support Technician?
| Aspect | Overnight Tier 1 Helpdesk | Night Shift Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ often preferred | Similar certifications, often CompTIA A+ |
| Work Environment | Helpdesk call centers, remote support | On-site or remote technical support roles |
| Industry Usage | IT service providers, corporate IT | IT support, technical service companies |
| Job Focus | Handling user issues, troubleshooting software/hardware | Resolving technical problems, maintaining systems |
Both roles involve technical support and require similar certifications. The main difference lies in the job focus: Overnight Tier 1 Helpdesk primarily handles user inquiries and basic troubleshooting via helpdesk systems, while Night Shift Support Technicians may perform more hands-on technical repairs and system maintenance. Both roles are essential in IT support operations, often working overnight shifts to ensure 24/7 service availability.
What are popular job titles related to Overnight Tier 1 Helpdesk jobs in Renton, WA? For Overnight Tier 1 Helpdesk jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Overnight Tier 1 Helpdesk jobs in Renton, WA look for? The top searched job categories for Overnight Tier 1 Helpdesk jobs in Renton, WA are:
What cities near Renton, WA are hiring for Overnight Tier 1 Helpdesk jobs? Cities near Renton, WA with the most Overnight Tier 1 Helpdesk job openings:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 6 days ago
Job description
Zachary Piper Solutions is seeking a Helpdesk Support Specialist to support a mission-focused organization delivering secure IT and infrastructure services within the federal intelligence and defense space. This position is on-site in Redmond, WA. The Helpdesk Support Specialist will provide Tier 1 technical support, hardware troubleshooting, and ticket management to ensure reliable, 24x7 IT operations. Responsibilities for the Helpdesk Support Specialist include: * Providing Tier 1 helpdesk support for hardware, software, and basic network-related issues
- Troubleshooting and resolving end-user hardware and peripheral issues
- Managing, documenting, and tracking tickets within an ITSM system to meet SLAs
- Escalating complex issues to higher-tier engineering teams as needed
- Supporting a 24x7x365 operational environment using a modified Panama shift rotation
- Experience supporting Windows-based systems, hardware, and peripheral devices
- Strong troubleshooting, customer service, and ticket management skills
- Active TS/SCI clearance with Full Scope Polygraph (FSP)
- Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law
About Zachary Piper Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
McLean, VA, US
Year founded
2011