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Overnight Tier 1 Helpdesk Jobs in Augusta, GA (NOW HIRING)

Registered Nurse - Regional Support

Augusta, GA · On-site

$57.20K - $72.30K/yr

Option 1: Overnight travel required to cities within a 100-mile radius. * Option 2: Frequent ... Our place is by the side of those who need us - from helping people recover from illness, injury ...

Overnight Call after shift ~ 2x / week; Regular Day Call ~1x / month (13-15 days per month ... If one major holiday falls in his/her assignment period, the traveler is expected to work it. If ...

Store Manager

Aiken, SC · On-site

$45K - $85K/yr

... about helping our customers improve their lives through quality sleep. As one of the fastest ... Train, mentor, and develop associates to achieve sales goals and deliver top-tier customer service.

Night Auditor

Grovetown, GA · On-site

$13.75 - $18.25/hr

Oversees front office/front desk operations during the overnight shift. * Checks front office ... In fact, helping one another is at the heart of our organization, which began as an informal ...

Night Auditor

Grovetown, GA

$13.75 - $18.25/hr

Oversees front office/front desk operations during the overnight shift. * Checks front office ... In fact, helping one another is at the heart of our organization, which began as an informal ...

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Overnight Tier 1 Helpdesk information

See Augusta, GA salary details

$20.2K

$59.3K

$111.4K

How much do overnight tier 1 helpdesk jobs pay per year?

As of May 28, 2026, the average yearly pay for overnight tier 1 helpdesk in Augusta, GA is $59,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $73,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Tier 1 Helpdesk, and why are they important?

To thrive as an Overnight Tier 1 Helpdesk, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is typically required. Strong communication, active listening, and the ability to remain calm under pressure are important soft skills for this role. These abilities ensure timely resolution of user issues, maintain service quality during off-hours, and support smooth IT operations around the clock.

What are the unique challenges of working as an Overnight Tier 1 Helpdesk technician, and how can I prepare for them?

Working overnight as a Tier 1 Helpdesk technician often means handling technical issues during off-peak hours, which can include troubleshooting critical incidents with limited in-house support. You may need to work independently, prioritize urgent requests, and manage your time effectively while maintaining a high standard of customer service. Adjusting to a night schedule can be challenging, so establishing a consistent sleep routine and practicing strong self-care are important. Collaboration with day-shift teams via thorough documentation and clear handoffs is also key to ensuring seamless service for clients.

What are Overnight Tier 1 Helpdesk jobs?

Overnight Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting to customers or employees during overnight hours. These roles typically serve as the first point of contact for IT-related issues, such as password resets, connectivity problems, and software or hardware questions. Tier 1 helpdesk staff follow scripts or documented solutions to resolve common problems and escalate more complex issues to higher-level support. Working overnight may also involve monitoring systems and responding quickly to incidents that arise outside regular business hours.

What is the difference between Overnight Tier 1 Helpdesk vs Night Shift Support Technician?

AspectOvernight Tier 1 HelpdeskNight Shift Support Technician
CertificationsCompTIA A+, Network+ often preferredSimilar certifications, often CompTIA A+
Work EnvironmentHelpdesk call centers, remote supportOn-site or remote technical support roles
Industry UsageIT service providers, corporate ITIT support, technical service companies
Job FocusHandling user issues, troubleshooting software/hardwareResolving technical problems, maintaining systems

Both roles involve technical support and require similar certifications. The main difference lies in the job focus: Overnight Tier 1 Helpdesk primarily handles user inquiries and basic troubleshooting via helpdesk systems, while Night Shift Support Technicians may perform more hands-on technical repairs and system maintenance. Both roles are essential in IT support operations, often working overnight shifts to ensure 24/7 service availability.

What are the most commonly searched types of Tier 1 Helpdesk jobs in Augusta, GA? The most popular types of Tier 1 Helpdesk jobs in Augusta, GA are:
What are popular job titles related to Overnight Tier 1 Helpdesk jobs in Augusta, GA? For Overnight Tier 1 Helpdesk jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Tier 1 Helpdesk jobs in Augusta, GA look for? The top searched job categories for Overnight Tier 1 Helpdesk jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Overnight Tier 1 Helpdesk jobs? Cities near Augusta, GA with the most Overnight Tier 1 Helpdesk job openings:
Travel Hospice Registered Nurse Case Manager

Travel Hospice Registered Nurse Case Manager

Gentiva

Augusta, GA • On-site

$57.20K - $72.30K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Gentiva Health Services rating

7.3

Company rating: 7.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

23rd of 227 rated social care providers


Job description

Overview

Expand Access. Travel with Purpose. Deliver Compassionate Hospice Care.

Would you enjoy making a difference across multiple communities while stepping in where care is needed most?

We're looking for a Hospice RN - Regional Support to join our team. In this dynamic role, you'll provide direct care to patients and support to families, while also serving as a floating clinician-temporarily assigned to different hospice branches based on census needs or staffing gaps. If you're energized by new settings, adaptable to change, and passionate about purpose-driven care, this role could be a perfect fit.

As a Hospice RN - Regional Support, You Will:

Deliver high-quality, compassionate nursing care for hospice patients Manage and implement individualized plans of care Support and lead interdisciplinary team members (LPNs, CNAs, HHAs, etc.) Assess and address patients' physical, emotional, spiritual, and environmental needs Accurately document all care provided and ensure compliance with hospice protocols Educate families and caregivers on care instructions, medications, and safety Participate in the on-call rotation and provide after-hours care as needed Collaborate with physicians, referral sources, and the care team Assist with referrals, regulatory documentation, and payer compliance Travel to various Gentiva hospice locations as assigned to fill urgent needs

Schedule & Travel:

This role typically follows a Monday-Friday schedule, with occasional on-call responsibilities. Travel is required and may include:

  • Option 1: Overnight travel required to cities within a 100-mile radius.
  • Option 2: Frequent overnight travel to multiple states is required.
  • Option 3: Regional travel with overnight stays based on assignment needs.

A company fleet car is provided for eligible employees.

About You

Qualifications - What You'll Bring:

Current, unencumbered RN license in the state of employment Minimum of 1 year of RN experience (hospice, home health, acute care, long-term care, oncology or other high acuity setting) Current CPR certification Valid driver's license, auto insurance, and reliable transportation

Preferred Experience (Not required):

Hospice and end-of-life nursing experience Skilled in clinical assessments and compassionate communication Strong critical thinking, flexibility, and problem-solving skills Comfortable working in varied environments with shifting needs Proficient in documentation and electronic health records Calm and supportive in crisis situations; skilled at family engagement

We Offer

Benefits for All Hospice Associates (Full-Time & Per Diem):

Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and bring your RN expertise to a role that supports communities far and wide.

 

Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
LocationGentivaOur Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Employment Type: FULL_TIME

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