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Overnight Tier 1 Helpdesk Jobs in Augusta, GA (NOW HIRING)

McDonald's

McDonald's Overnight Positions

Augusta, GA · On-site

$11.25 - $14.75/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

North Augusta, SC · On-site

$11.25 - $14.75/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

North Augusta, SC · On-site

$11.25 - $14.75/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

Augusta, GA · On-site

$11.25 - $14.75/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

Martinez, GA · On-site

$9.50 - $12.50/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

Augusta, GA · On-site

$11.25 - $14.75/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

McDonald's

McDonald's Overnight Positions

Graniteville, SC · On-site

$10.25 - $13.25/hr

... one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a ... You'll find out that a McDonald's crew job can help you grow with top notch training as well as our ...

MCCRACKEN & AMICK INC

Repair/Mover

Augusta, GA · On-site

$14.50 - $17.75/hr

Help maintain a clean, organized warehouse * Occasionally travel overnight (after training) with additional compensation No two days are the same -- you might be rebuilding a pool table one day and ...

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Overnight Tier 1 Helpdesk information

See Augusta, GA salary details

$20.2K

$59.3K

$111.4K

How much do overnight tier 1 helpdesk jobs pay per year?

As of May 28, 2026, the average yearly pay for overnight tier 1 helpdesk in Augusta, GA is $59,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $73,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Tier 1 Helpdesk, and why are they important?

To thrive as an Overnight Tier 1 Helpdesk, you need a solid understanding of basic IT troubleshooting, customer service principles, and often a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is typically required. Strong communication, active listening, and the ability to remain calm under pressure are important soft skills for this role. These abilities ensure timely resolution of user issues, maintain service quality during off-hours, and support smooth IT operations around the clock.

What are the unique challenges of working as an Overnight Tier 1 Helpdesk technician, and how can I prepare for them?

Working overnight as a Tier 1 Helpdesk technician often means handling technical issues during off-peak hours, which can include troubleshooting critical incidents with limited in-house support. You may need to work independently, prioritize urgent requests, and manage your time effectively while maintaining a high standard of customer service. Adjusting to a night schedule can be challenging, so establishing a consistent sleep routine and practicing strong self-care are important. Collaboration with day-shift teams via thorough documentation and clear handoffs is also key to ensuring seamless service for clients.

What are Overnight Tier 1 Helpdesk jobs?

Overnight Tier 1 Helpdesk jobs involve providing basic technical support and troubleshooting to customers or employees during overnight hours. These roles typically serve as the first point of contact for IT-related issues, such as password resets, connectivity problems, and software or hardware questions. Tier 1 helpdesk staff follow scripts or documented solutions to resolve common problems and escalate more complex issues to higher-level support. Working overnight may also involve monitoring systems and responding quickly to incidents that arise outside regular business hours.

What is the difference between Overnight Tier 1 Helpdesk vs Night Shift Support Technician?

AspectOvernight Tier 1 HelpdeskNight Shift Support Technician
CertificationsCompTIA A+, Network+ often preferredSimilar certifications, often CompTIA A+
Work EnvironmentHelpdesk call centers, remote supportOn-site or remote technical support roles
Industry UsageIT service providers, corporate ITIT support, technical service companies
Job FocusHandling user issues, troubleshooting software/hardwareResolving technical problems, maintaining systems

Both roles involve technical support and require similar certifications. The main difference lies in the job focus: Overnight Tier 1 Helpdesk primarily handles user inquiries and basic troubleshooting via helpdesk systems, while Night Shift Support Technicians may perform more hands-on technical repairs and system maintenance. Both roles are essential in IT support operations, often working overnight shifts to ensure 24/7 service availability.

What are the most commonly searched types of Tier 1 Helpdesk jobs in Augusta, GA? The most popular types of Tier 1 Helpdesk jobs in Augusta, GA are:
What are popular job titles related to Overnight Tier 1 Helpdesk jobs in Augusta, GA? For Overnight Tier 1 Helpdesk jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Overnight Tier 1 Helpdesk jobs in Augusta, GA look for? The top searched job categories for Overnight Tier 1 Helpdesk jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Overnight Tier 1 Helpdesk jobs? Cities near Augusta, GA with the most Overnight Tier 1 Helpdesk job openings:
Overnight Tier 1 Helpdesk jobs near you

Administrative Support Assistant NF-03

United States Army Installation Management Command

Jackson, SC • On-site, Remote

$41.74K - $52.18K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

Summary
This position is located at The 1917 Club. Click here for hours operation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume
Note: If claiming current/former NAF or APF Employee preference, you are required to submit a copy of DA Form 3434 or SF-SO with your supporting documents to be eligible for this preference
Learn more about this agency
Duties
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  • Actively participates in the management of the activity or organization by performing a wide variety of clerical and administrative support duties. Serves as the central point of contact for matters related to day-to-day operations.
  • Applies knowledge of the organization, its functions and regulations to carryout a wide variety of administrative functions related to the organization and its mission. Exercises independent judgement.
  • Composes operating procedures and sets internal priorities to generate improvements in administrative services.
  • An extensive knowledge of rules, operations, and practices, and judgment in locating and selecting the most appropriate guidelines is required
  • Performs other duties related to office automation requiring a skill in general office machines, software, and the internet/intranet.

Requirements
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Conditions of employment
  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Males born after 12-31-59 must be registered or exempt from Selective Service, see www.sss.gov.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Position, duty hours, location and/or activity are subject to change based on mission requirements.

Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
Work experience directly related to the duties described above. Ability to type 40 words per minute.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration
  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Application Option
  • If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
  • Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 2:30PM EST on 06/01/2026 to ensure timely processing.

Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
Allowances and Differentials
  • This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Important Information Regarding Access to Certain Federal Facilities:
  • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Your Application may be Considered for Multiple Opportunities:
  • After you apply, your application remains valid for ???????90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Discover Your Path to Success
  • Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
  • Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
  • Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits

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