... the overnight hours, performing systems maintenance, monitoring the performance of the batch ... Leverage AI to quickly review service ticket histories and problem descriptions to identify ...
... the overnight hours, performing systems maintenance, monitoring the performance of the batch ... Leverage AI to quickly review service ticket histories and problem descriptions to identify ...
Overnight Valet Attendant - Lansdowne Resort & Spa
Leesburg, VA · On-site
$18/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Lansdowne Resort & Spa
Leesburg, VA · On-site
$18/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Lansdowne Resort & Spa
Leesburg, VA · On-site
$18/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Lansdowne Resort & Spa
Leesburg, VA · On-site
$18/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hyatt Place DC
Washington, DC · On-site
$18.50/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hyatt Place DC
Washington, DC · On-site
$18.50/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Field Service Technican
Midland, TX · On-site
Completing service ticket inputs and managing service parts inventory. Maintaining a clean and safe ... overnight stay • Good with MS Office programs • Ability to work autonomously. • Superior ...
Field Service Technican
Midland, TX · On-site
Completing service ticket inputs and managing service parts inventory. Maintaining a clean and safe ... overnight stay • Good with MS Office programs • Ability to work autonomously. • Superior ...
Convention Center Event Security Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Convention Center Event Security Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Convention Center Event Security Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Convention Center Event Security Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Security Event Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Security Event Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Security Event Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Security Event Staff
Worcester, MA · On-site
$16.80/hr
This may include security screenings, ticket taking, ushering, access control, emergency response ... evening, overnight, weekends and holidays, as needed * Must be able to speak, read and write ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Night Auditor
Cooperstown, NY · On-site
$19.50/hr
Balance and close all bank ticket codes, daily. * Run night audit nightly after insuring all ... Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend ...
Quick apply
Night Auditor
Cooperstown, NY · On-site
$19.50/hr
Balance and close all bank ticket codes, daily. * Run night audit nightly after insuring all ... Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend ...
Account Executive, Group Events - New Jersey Devils
Newark, NJ · On-site
$37K/yr
Widely regarded as one of the top ticket sales programs in the sports business, the HBSE Account ... Excellent communication and presentation skills, both written and oral. * Extremely coachable and ...
Quick apply
Account Executive, Group Events - New Jersey Devils
Newark, NJ · On-site
$37K/yr
Widely regarded as one of the top ticket sales programs in the sports business, the HBSE Account ... Excellent communication and presentation skills, both written and oral. * Extremely coachable and ...
Account Executive, Group Events - New Jersey Devils
Newark, NJ · On-site
$37K/yr
Widely regarded as one of the top ticket sales programs in the sports business, the HBSE Account ... Excellent communication and presentation skills, both written and oral. * Extremely coachable and ...
Account Executive, Group Events - New Jersey Devils
Newark, NJ · On-site
$37K/yr
Widely regarded as one of the top ticket sales programs in the sports business, the HBSE Account ... Excellent communication and presentation skills, both written and oral. * Extremely coachable and ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hilton West Palm Beach
West Palm Beach, FL · On-site
$17.35/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hilton West Palm Beach
West Palm Beach, FL · On-site
$17.35/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hilton West Palm Beach
West Palm Beach, FL · On-site
$17.35/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Overnight Valet Attendant - Hilton West Palm Beach
West Palm Beach, FL · On-site
$17.35/hr
Consistently completes and maintains all ticket information including key tag, guest folio ... Ability to read and write standard English language * Ability to read and comprehend simple ...
Night Auditor
Cooperstown, NY · On-site
$19.50/hr
Balance and close all bank ticket codes, daily. * Run night audit nightly after insuring all ... Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend ...
Night Auditor
Cooperstown, NY · On-site
$19.50/hr
Balance and close all bank ticket codes, daily. * Run night audit nightly after insuring all ... Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend ...
Overnight Valet - St. Louis Union Station Hotel - (11:00pm - 7:00am / Part-time / Flexible Days) $15
Saint Louis, MO · On-site
Fill out valet ticket properly and conduct vehicle damage check * Retrieve and park vehicles for ... Basic English reading, writing, and communication skills. * Strong attention to detail and ability ...
Overnight Valet - St. Louis Union Station Hotel - (11:00pm - 7:00am / Part-time / Flexible Days) $15
Saint Louis, MO · On-site
Fill out valet ticket properly and conduct vehicle damage check * Retrieve and park vehicles for ... Basic English reading, writing, and communication skills. * Strong attention to detail and ability ...
NOC Analyst
Scottsdale, AZ · On-site
$60 - $80/hr
Strong written communication and ticket-documentation skills. * Ability to work independently during overnight and weekend shifts. * Good judgment when determining the severity and potential impact ...
NOC Analyst
Scottsdale, AZ · On-site
$60 - $80/hr
Strong written communication and ticket-documentation skills. * Ability to work independently during overnight and weekend shifts. * Good judgment when determining the severity and potential impact ...
Overnight Ticket Writer information
See salary details
$10.82 - $11.65
5% of jobs
$11.65 - $12.48
17% of jobs
$12.59 is the 25th percentile. Wages below this are outliers.
$12.48 - $13.31
21% of jobs
$13.31 - $14.14
3% of jobs
$14.14 - $14.97
3% of jobs
The median wage is $15.02 / hr.
$14.97 - $15.80
8% of jobs
$15.80 - $16.63
9% of jobs
$16.63 - $17.46
7% of jobs
$17.48 is the 75th percentile. Wages above this are outliers.
$17.46 - $18.29
9% of jobs
$18.29 - $19.12
9% of jobs
$19.12 - $19.95
6% of jobs
$10
$15
$19
How much do overnight ticket writer jobs pay per hour?
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The most popular types of Ticket Writer jobs are:
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For Overnight Ticket Writer jobs, the most frequently searched job titles are:
Night Shift Technical Support Analyst
Little Rock, AR • On-site
Full-time, Other
Posted 26 days ago
Dillard's rating
5.8
Based on 293 frontline employees who took The Breakroom Quiz
12th of 21 rated department stores
Job description
THE OPPORTUNITY
Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours.
This position's primary focus is assisting users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning.
WHAT YOU WILL DO
- Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
- Must be able to function independently
- Handle phone and email support for moderate system or content issues
- Identify, resolve, and escalate issues when necessary
- Clearly communicate technical solutions in a user-friendly, professional manner
- Record interactions in our service ticket database
- Leverage AI to quickly review service ticket histories and problem descriptions to identify patterns in recurring inquiries, and draft clear, standardized resolution documentation for the service ticket database
- Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution
- Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations
- Ensure all batch processes are started and completed in a timely manner
THE "MUST-HAVES"
- Authorization to work in the United States without sponsorship
- Education or at least two years of experience working in a help desk or technical support call center environment
- Excellent problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment
THE "NICE-TO-HAVES"
- Previous customer service experience
- Previous experience in a network operations field
- Previous IT Operations or production control experience
- Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke)
- AI Proficiency: Experience using generative AI tools (like Gemini, ChatGPT, or internal AI features) to streamline documentation, troubleshoot technical issues, and improve resolution workflows
- Efficiency Mindset: A proven track record of using technology to automate repetitive diagnostic or administrative tasks, allowing more time for complex problem-solving
Location & Hours: This is a full-time, on-site position located at our Little Rock, Arkansas headquarters. A high level of attendance is required as an essential function of this position.
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position.
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