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Overnight Awake Shift Worker

The Key Program is seeking full-time Overnight Awake Shift Workers in Springfield, MA, for their residential programs, serving up to nine adolescent girls or boys referred by the MA Department of Children and Families (DCF). The Shift Worker is responsible for the welfare of the children/youth in Key’s residential programs during the overnight hours (11pm – 7:30am). They monitor clients, perform bed checks, and implement safety and security procedures. Join a dedicated team of supervisors, clinician, occupational therapist, nurses, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

Wage:  Competitive hourly wage: $24   

Additional compensation is provided for bilingual skills and our generous employee referral bonus program.

Insurance: (See attachment for contribution details)

Professional Development: (See attachment for details)

• Tuition assistance is available for degree or certification programs. Scholarship opportunities are provided for clinical-related graduate programs.
• Key is an internship placement site where employees can fulfill internship requirements for college credit.
• Intensive training, professional development and opportunities for advancement are available.

  Self-Care and Paid Time Off Benefits:  (See attachment for details)

• 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.  
• Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

 Other:  

• Reimbursement equivalent to IRS rate for work-related travel
• 403(b) retirement savings account (tax-deferred).  
• Pre-tax childcare.  

  Qualifications:   

• College coursework and one year of relevant experience preferred
• High school diploma or equivalency required

And

• Must be 21 years of age or older
• Valid state driver’s license and legally registered and insured car for work use
• Comprehensive background check
• Commitment to participate in required trainings and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention.

Responsibilities: 

The Overnight Awake Shift Worker must share a schedule with their team, consisting of overnight shifts (11pm – 7:30am), and may include/ weekend shifts.

• Remains awake, alert, and security conscious at all times to visually monitor and hear client activity throughout the shift.
• Performs and documents client bed checks every 15-minutes and program security checks at required intervals throughout the shift.
• Engages clients and develops positive, appropriate, and supportive professional relationships utilizing a strength-based, client-centered approach.
• Follows program safety and security policies including closely supervising clients; adhering to program procedure manual as a guide to maintain consistency and structure; conducting searches and security checklists; always remaining alert and security conscious.
• Assists clients with their routines such as morning wake-up, meal preparation, school preparation, medication administration, room and program cleanup, transportation, etc.
• Follows policies for providing timely notification of actual or suspected program incidents and completes accurate and timely associated documentation.

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.    

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve.  All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.