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Overnight Software Support Engineer Jobs in Chicago, IL

Culligan

Sales Support Engineer

Libertyville, IL

$115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Ricoh USA, Inc.

Technical Support Engineer

Chicago, IL · On-site

Associate Engineer, Software DSBC $70,000 - $80,000 POSITION PROFILE Technical professional who participates in design, test, development, and/or support of software products and/or systems. Develops ...

New

Vizient

Development Support Engineer

Chicago, IL · On-site

$77K - $135K/yr

Experience in application support, production support engineering, software engineering, DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and observability ...

Ricoh USA, Inc.

Technical Support Engineer

Chicago, IL · On-site

$70K - $80K/yr

Associate Engineer, Software DSBC $70,000 - $80,000 POSITION PROFILE Technical professional who participates in design, test, development, and/or support of software products and/or systems. Develops ...

Culligan

Sales Support Engineer

Libertyville, IL · On-site

$15.91 - $43.27/hr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Culligan NA

Sales Support Engineer

Libertyville, IL · On-site

$85K - $115K/yr

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ... Their work may include installing, configuring, and updating hardware and software, as well as ...

iManage

Technical Support Engineer

Chicago, IL · On-site

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and ... Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered ...

Zero Hash

Senior Technical Support Engineer

Chicago, IL · On-site +1

About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale ... Partner closely with Software Engineering and Product teams to escalate critical bugs, advocate for ...

1872 Consulting

Desktop Support Engineer

Chicago, IL

... software packaging, patch management, and automation. They will participate in daily Operations ... The Workstation Engineer must have a strong knowledge of SCCM, Active Directly, Group Policy ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

... software packaging, patch management, and automation. They will participate in daily Operations ... The Workstation Engineer must have a strong knowledge of SCCM, Active Directly, Group Policy ...

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Showing results 41-60

All JobsSoftware Support Engineer JobsOvernight Software Support Engineer JobsOvernight Software Support Engineer Jobs in Chicago, IL

Overnight Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do overnight software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for overnight software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What does an overnight software support engineer do?

An Overnight Software Support Engineer provides technical assistance and troubleshooting for software products during nighttime hours. They monitor systems, respond to user inquiries, resolve incidents, and escalate complex issues to daytime teams if needed. Their role ensures that software applications remain operational outside of regular business hours, minimizing downtime and keeping global clients supported around the clock.

What are the key skills and qualifications needed to thrive as an overnight software support engineer, and why are they important?

To thrive as an Overnight Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or proven technical experience. Familiarity with ticketing systems, remote monitoring tools, and knowledge of common programming languages or databases is typically required. Excellent problem-solving, communication, and the ability to work independently under pressure are crucial soft skills. These skills ensure timely resolution of critical issues, minimize downtime, and maintain smooth operations during off-hours.

What are some common challenges faced by overnight software support engineers, and how can they be managed effectively?

Overnight Software Support Engineers often encounter challenges such as troubleshooting critical system issues with limited immediate resources and collaborating with daytime teams across time zones. Managing these challenges involves strong documentation skills, proactive communication, and maintaining clear handoffs between shifts. Additionally, adaptability and self-reliance are key, as engineers may need to resolve urgent incidents independently while ensuring detailed updates for the next team. Building familiarity with the company’s escalation procedures and fostering relationships with global colleagues can also help streamline overnight workflows.

What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL?

The most popular types of Software Support Engineer jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Overnight Software Support Engineer jobs?

Cities near Chicago, IL with the most Overnight Software Support Engineer job openings:

Overnight Software Support Engineer jobs near you

BMC Helix Support Engineer

Appex Innovation

Chicago, IL • Hybrid

$60/hr

Contractor

Re-posted 15 days ago

Job description

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\n We are seeking a BMC Helix Support Engineer\/Admin in Chicago, IL for a hybrid role.<\/b><\/span>\n <\/div>\n
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\n A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative\/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer\-reported incidents across ARS, SRM, SmartIT, and Smart Reporting.
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Workflow & Process Design: Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ecosystem.
System Administration: Maintain foundation data, manage access rights\/security administration, and assist with user onboarding.
Integration Support: Build and maintain REST\-based API integrations with third\-party systems and monitor system performance.
Escalation & Collaboration: Escalate unresolved anomalies directly to BMC Helix R&D while documenting edge cases and contributing to the knowledge base.
Required Qualifications & Skills Experience: Typically 2 to 5 years of hands\-on experience handling BMC Remedy ITSM\/Helix applications.
Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL\/Oracle), Web services, and REST API.
Platform Familiarity: Exposure to modules like Knowledge Management, Asset Management (CMDB), and Digital Workplace (DWP).
Soft Skills: Excellent problem\-solving capabilities, technical documentation skills, and a customer\-focused mindset.
Career ExpectationsEngineers in this role must often be comfortable with on\-call support or rotational shifts (including weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software certification is highly valued.<\/span>
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