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Overnight Remote Workforce Management Jobs in Ohio

High Volume (TOFU) Recruiter

Columbus, OH · On-site +1

$55K - $100K/yr

We design and create datasets from scratch, recruit and manage the domain experts who evaluate ... and remote workforce marketplaces can't. We own projects end-to-end, from scoping and protocol ...

The leader drives operational excellence, risk management, and transformation while partnering ... Oversee employee tax setup processes, including multi-state, remote workforce, and cross-border ...

Head of Human Resources

Columbus, OH · On-site +1

$125K - $160K/yr

Own and improve the internal HR function across a growing remote workforce. * Personally own ... Support directors and managers through employee relations issues, difficult conversations ...

$40K - $56K/yr

Manage the demands of multiple events at once and prioritize accordingly. * Ensure deadlines are ... Remote workforce primarily (U.S. based only, some travel may be required for certain positions ...

Channel Sales Manager

Cincinnati, OH · Remote

$145K/yr

Team Management & Sales Execution: Manage and develop a team of direct reports with selling ... workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles ...

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Overnight Remote Workforce Management information

What is an overnight remote workforce management?

An Overnight Remote Workforce Management job involves overseeing and coordinating remote employees or teams who work during nighttime hours. This role typically includes monitoring staffing levels, tracking employee performance, managing schedules, and responding to any issues that arise overnight. The goal is to ensure productivity, coverage, and smooth operations outside of standard business hours. It often requires strong communication and problem-solving skills, as well as familiarity with workforce management software.

What unique challenges do overnight remote workforce management professionals face, and how can they overcome them?

Overnight Remote Workforce Management professionals often encounter challenges such as maintaining effective communication with team members across different time zones, ensuring real-time issue resolution, and managing employee engagement during off-peak hours. To overcome these hurdles, it's important to leverage workforce management tools for live monitoring, establish clear handover processes with daytime teams, and foster a culture of open communication through regular check-ins and feedback. Building strong relationships and maintaining transparency with both remote team members and cross-functional partners are key to success in this role.

What are the key skills and qualifications needed to thrive as an overnight remote workforce management professional, and why are they important?

To thrive in Overnight Remote Workforce Management, you need strong analytical abilities, time management skills, and experience with workforce planning, often supported by a background in business administration or operations. Familiarity with workforce management software (such as NICE, Kronos, or Verint), scheduling tools, and data reporting systems is typically required. Excellent communication, problem-solving skills, and the ability to work independently are crucial soft skills, especially when managing remote teams across different time zones. These competencies ensure smooth operations, optimal staffing coverage, and effective issue resolution during overnight shifts.

What is the difference between Overnight Remote Workforce Management vs Remote Customer Support Supervisor?

AspectOvernight Remote Workforce ManagementRemote Customer Support Supervisor
CredentialsWorkforce management certifications, scheduling experienceCustomer service experience, leadership skills
Work EnvironmentRemote, overnight shifts, scheduling platformsRemote, overseeing customer support teams
Industry UsageCall centers, staffing agencies, tech companiesCustomer service departments, tech firms

Overnight Remote Workforce Management focuses on scheduling and managing remote teams working overnight, ensuring coverage and efficiency. In contrast, Remote Customer Support Supervisors oversee customer service teams, handling client issues and team performance. While both roles are remote and require leadership skills, they serve different operational functions within organizations.

What are the most commonly searched types of Remote Workforce Management jobs in Ohio?

The most popular types of Remote Workforce Management jobs in Ohio are:

What are popular job titles related to Overnight Remote Workforce Management jobs in Ohio?

For Overnight Remote Workforce Management jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Overnight Remote Workforce Management jobs?

Cities in Ohio with the most Overnight Remote Workforce Management job openings:

Workforce Management Data Insights Manager

Sherwin-Williams

Cleveland, OH • On-site, Remote

Full-time

Medical, Retirement

Posted 16 days ago


Sherwin-Williams rating

7.6

Company rating: 7.6 out of 10

Based on 684 frontline employees who took The Breakroom Quiz

233rd of 544 rated manufacturers


Job description

The North America Workforce Management (WFM) Data Insights Manager is a strategic leader responsible for leveraging UKG Pro Workforce Management data to deliver actionable insights, drive system adoption, ensure compliance, and enable advanced capabilities such as AI-driven analytics and value case realization. This role focuses on optimizing workforce operations across North America through data-driven decision-making and innovative technology enablement.

This position is not hybrid/remote and will be located at our Hickley Parkway location in Cleveland, OH

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

FORMAL EDUCATION: 

Required:

  • Bachelor's Degree from an accredited institution, or in lieu of a degree, 12 years of experience in related fields.
  • 5+ years of experience in data insights, workforce analytics, HR Analytics, or other related roles.
  • Proficiency in data analysis tools such as Excel, SQL, and statistical software (e.g., R, Python)
  • Understanding of HRIS, Time and Attendance systems, and payroll processes. 
  • Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status 
  • Must be at least eighteen (18) years of age

Preferred:

  • Bachelor's Degree focused on Business Administration, Human Resources, Statistics, Data Analytics, or a related field. 
  • Experience with workforce management software (e.g., Dayforce, UKG Pro WFM). 
  • Project management skills with experience leading process improvement initiatives. 
  • Certification in HR Analytics or related fields. 

Reporting & Analytics Leadership

  • Own and manage reporting for UKG Pro WFM to monitor adoption, compliance, and operational efficiency across North America.
  • Develop dashboards and insights that inform leadership decisions and support continuous improvement.

System Adoption & Enablement

  • Drive WFM adoption by aligning reporting with training and enablement programs.
  • Regularly update adoption metrics and provide actionable insights to maximize utilization.

Compliance & Regulatory Oversight

  • Design and implement reporting mechanisms to ensure compliance with labor laws and industry standards across North America.
  • Partner with legal and HR teams to maintain compliance integrity.

Value Case Realization

  • Define and track KPIs to measure the business value of WFM initiatives.
  • Quantify ROI for system enhancements and process improvements, presenting results to senior leadership.

AI Enablement & Advanced Analytics

  • Collaborate with digital technology teams to integrate AI-driven analytics into WFM reporting and forecasting.
  • Identify opportunities for predictive modeling and automation to improve workforce planning and scheduling.

Team Leadership & Development

  • Build and lead a team of analysts and reporting specialists, fostering a culture of collaboration, innovation, and continuous learning.
  • Provide mentorship, performance feedback, and career development opportunities to team members.
  • Ensure team alignment with organizational goals and priorities.

What Sherwin-Williams employees say

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