ZipRecruiter

Log In

2

Overnight Remote Customer Success Jobs in Rutherford, NJ

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

talentpluto

Customer Success Manager

New York, NY · On-site +1

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to ...

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

HiddenLayer

Customer Success Manager

New York, NY · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You ...

New

Ordergroove

Customer Success Manager

New York, NY · Remote

The Customer Success Manager owns the post-sales experience and works directly with our customers ... remote and occasionally on-site * Participate in and provide guidance for innovative cross ...

Cartful Solutions

Customer Success Manager

New York, NY · On-site +1

- Customer Success Manager Cartful is changing the way that brands engage with their shoppers online ... New York City or San Diego metropolitan areas preferred, but open to remote locations for the ideal ...

Avo

Customer Success Director

New York, NY · On-site +1

$130/hr

The Role The Customer Success Director owns the post-launch relationship for Avo's health system ... Remote-First: Work from anywhere in the US. The company has offices in NYC, so if you're in the ...

Findigs

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates in the United States. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

next page

Showing results 1-20

All JobsCustomer Success JobsOvernight Remote Customer Success JobsOvernight Remote Customer Success Jobs in Rutherford, NJ

Overnight Remote Customer Success information

See Rutherford, NJ salary details

$11

$24

$48

How much do overnight remote customer success jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for overnight remote customer success in Rutherford, NJ is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.72 per hour, depending on experience, location, and employer.

What is an overnight remote customer success?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What skills and qualifications are needed to thrive as an overnight remote customer success?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.

What are typical challenges faced by overnight remote customer success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are popular job titles related to Overnight Remote Customer Success jobs in Rutherford, NJ?

For Overnight Remote Customer Success jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Customer Success jobs in Rutherford, NJ look for?

The top searched job categories for Overnight Remote Customer Success jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Overnight Remote Customer Success jobs?

Cities near Rutherford, NJ with the most Overnight Remote Customer Success job openings:

Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rutherford, NJ as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $51,348 per year, or $24.7 per hour.

Customer Success Expert - Remote

New York, NY • Remote

YO AI Labs
See more jobs at YO AI Labsexternal

Full-time

Posted 2 days ago

New

Job description

Sales / Revenue / CS Operations Expert

Job Type: Contractor
Location: Remote

Role Overview

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities
  • Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
  • Manage revenue tools including quoting, billing, ticketing, and project management systems.
  • Build and optimize sales and customer success workflows.
  • Maintain accurate data and reporting across connected systems.
  • Identify and resolve operational or policy-related challenges.
  • Create clear documentation, reports, and process guidelines.
  • Support system adoption and operational improvements.
Requirements
  • 4+ years of experience in Sales, Revenue, or Customer Success Operations.
  • Hands-on CRM configuration and management experience.
  • Experience with at least two revenue-related tools outside the CRM.
  • Strong operational judgment and problem-solving skills.
  • Excellent written and verbal communication.
  • Strong understanding of data accuracy, reporting, and workflow management.