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Overnight Remote Customer Success Jobs in Rutherford, NJ

Standard Metrics

Customer Success

Manhattan, NY · On-site +1

$140K - $190K/yr

Customer Success Standard Metrics is an AI-driven financial data platform that helps investors and ... While we are a remote-first company and build our communication, processes, and structures with a ...

Unifyr

Customer Success Manager

Manhattan, NY · Remote

Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for an individual to join our Customer Success team. The Customer Success Manager serves as a ...

AEG Presents

Customer Success Manager

Manhattan, NY · Remote

Sports Technology | SaaS Transition | Growth-Stage Company Full-Time | Remote/Hybrid About LBi ... We are an emerging customer success organization, actively building out our CS practices (including ...

Transfr

Customer Success Manager

Manhattan, NY · Remote

$85K - $90K/yr

Customer Success Manager We are seeking a Customer Success Manager to join our team at Transfr ... Flexible work arrangements in a remote-first environment with employees across the U.S. About Us:

Motorola

Customer Success Manager

New York, NY · Remote

$110K - $125K/yr

We are seeking a highly motivated and experienced Customer Success Manager to drive customer ... The actual offer will be based on the individual candidate. #LI-MP2 #LI-REMOTE Basic Requirements

HireNow Staffing

Customer Success Manager

New York, NY · Remote

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...

Prologue

Customer Success Manager

Pomona, NY · Remote

$125K/yr

They are looking to bring on a Customer Success Manager to drive renewals and expansion across ... Remote-friendly work environment with flexible scheduling. * Comprehensive health, dental, and ...

HiddenLayer

Customer Success Manager

New York, NY · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You ...

bidease

Customer Success Manager

Manhattan, NY · Remote

$120K - $140K/yr

Customer Success Manager Remote, NYC Preferred Work Type: Salary, Full-time Location: Hybrid, Remote Compensation Band (USD): $120,000 - $140,000 (plus biannual bonus) dependent on location ...

Azul

Customer Success Manager

New York, NY · Remote

$115K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... remote-first, paid time off, company shutdown, holidays · Work with top experts worldwide whom ...

Avero

Customer Success Manager

New York, NY · On-site +1

$68K - $74K/yr

POSITION OVERVIEW Avero is looking for a proactive Customer Success Manager with proven experience ... We are a remote employer! * Health Savings Account with contributions from Avero quarterly!

Avero

Customer Success Manager

New York, NY · Remote

$68K - $74K/yr

POSITION OVERVIEW Avero is looking for a proactive Customer Success Manager with proven experience ... We are a remote employer! * Health Savings Account with contributions from Avero quarterly!

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Overnight Remote Customer Success information

See Rutherford, NJ salary details

$11

$24

$48

How much do overnight remote customer success jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for overnight remote customer success in Rutherford, NJ is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are some typical challenges faced by Overnight Remote Customer Success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an Overnight Remote Customer Success job?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Customer Success professional, and why are they important?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
What are popular job titles related to Overnight Remote Customer Success jobs in Rutherford, NJ? For Overnight Remote Customer Success jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Customer Success jobs in Rutherford, NJ look for? The top searched job categories for Overnight Remote Customer Success jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Overnight Remote Customer Success jobs? Cities near Rutherford, NJ with the most Overnight Remote Customer Success job openings:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rutherford, NJ as of May 2026, with employment types broken down into 1% Locum Tenens, 55% Full Time, 19% Part Time, 1% Temporary, 22% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,348 per year, or $24.7 per hour.

Customer Success Manager

Paydex Technologies

New York, NY • Remote

Full-time, Part-time

Medical, PTO

Posted 2 days ago

Job description

Title: Remote Customer Success Manager (US Only – Immediate Start)

Company: Paydex Technologies

Job Type: Full‑Time, Part time

Location: Remote, United States (Required)

About the Role

We're seeking a highly organized and proactive Customer Success Manager to ensure client satisfaction and long-term success by managing relationships with Paydex customers. You will onboard new clients, provide ongoing support, and help maximize the value of our platform. 

This is a fully remote role, but you must be located in the United States. We are hiring immediately.

Responsibilities
  • Onboard and train new customers
  • Maintain strong relationships with clients
  • Monitor customer health and engagement
  • Resolve issues and escalate when necessary
  • Identify opportunities for upselling or expansion
  • Collaborate with product teams to improve user experience
Requirements
  • Must be authorized to work in the US
  • 3+ years experience in customer service or account management
  • Strong communication and interpersonal skills
  • Experience with CRM and support tools (Zendesk, HubSpot)
  • Problem-solving and conflict resolution abilities
  • Ability to manage multiple client accounts and work remotely
  • Available to start ASAP
Benefits
  • Fully remote work environment
  • Flexible schedule
  • High‑impact role with room for growth
  • Supportive and collaborative team culture
  • Health insurance, paid time off and sick leave.
How to Apply

Submit your resume and a brief note about your experience and availability. We are reviewing candidates immediately.