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Overnight Remote Customer Success Jobs in Rutherford, NJ

RemX

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Remote Customer Success Coordinator (Temporary)

New York, NY · Remote

$18/hr

Remote Success Coordinator (Temporary) Location: Fully Remote (EST candidates preferred) Duration ... Review, manage, and maintain customer data within internal systems. * Identify opportunities to ...

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

SundaySky

Customer Success Manager

New York, NY · Remote

The ideal candidate has a SaaS Customer Success background with experience defining and executing ... Remote (U.S.-based candidates only) Compensation: 95K-110K base + Commission (plus equity, health ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Harris

Customer Success Manager

New York, NY · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Stellar Health

Lead, Customer Success

New York, NY · On-site +1

$115K - $140K/yr

The Customer Success team owns the client relationship post-sale. We act as trusted advisors ... A broad calendar of company sponsored social events that for our in-office and remote employees

Fullpath

Customer Success Manager

Teaneck, NJ · On-site +1

$80K - $88K/yr

This is a hybrid or remote position with occasional travel requirements, reporting to a Manager of Customer Success. The salary range listed reflects total on-target earnings (base + variable ...

Alpaca Health

Customer Success Manager

New York, NY · On-site +1

$80K - $160K/yr

Role: Customer Success Manager We are hiring a Customer Success Manager to help autism care ... NYC-based candidates preferred, but we are open to remote / hybrid candidates. Why Join * Direct ...

Findigs

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

Spring Health

Customer Success Manager

New York, NY · Remote

$86K - $98K/yr

This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: * Serve as an account owner, product expert and mental health advocate for your assigned Mid ...

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All JobsCustomer Success JobsOvernight Remote Customer Success JobsOvernight Remote Customer Success Jobs in Rutherford, NJ

Overnight Remote Customer Success information

See Rutherford, NJ salary details

$11

$24

$48

How much do overnight remote customer success jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for overnight remote customer success in Rutherford, NJ is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Overnight Remote Customer Success vs Remote Customer Support?

AspectOvernight Remote Customer SuccessRemote Customer Support
CredentialsTypically requires experience in customer success, CRM proficiency, and sometimes industry-specific certificationsOften requires basic customer service skills, technical troubleshooting, and communication skills
Work EnvironmentRemote, with a focus on proactive account management and long-term client relationships, often during overnight hoursRemote, primarily reactive support addressing customer inquiries and issues in real-time
Employer & Industry UsageUsed in SaaS, tech, and subscription-based industries focusing on customer retentionCommon across various industries including retail, tech, and service sectors for immediate issue resolution

Overnight Remote Customer Success involves proactive engagement, account management, and long-term relationship building during overnight hours, whereas Remote Customer Support focuses on reactive problem-solving and immediate assistance. Both roles are remote but differ in scope, responsibilities, and work hours.

What are some typical challenges faced by Overnight Remote Customer Success team members, and how can they be addressed?

Overnight Remote Customer Success professionals often encounter unique challenges such as working with limited team supervision, managing customer inquiries across different time zones, and handling escalations when other departments may be offline. To address these, it's important to develop strong problem-solving skills, maintain clear documentation on customer interactions, and leverage internal knowledge bases. Additionally, proactive communication with daytime teams ensures continuity in customer service and helps resolve complex issues more efficiently.

What is an Overnight Remote Customer Success job?

An Overnight Remote Customer Success job involves assisting customers with their inquiries, troubleshooting issues, and ensuring client satisfaction during overnight hours, all while working remotely. These professionals typically communicate with customers via email, chat, or phone and may resolve technical problems or provide product guidance. The role requires strong communication skills, empathy, and the ability to work independently during non-traditional hours. It's ideal for those comfortable working night shifts and who prefer or require a work-from-home environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Customer Success professional, and why are they important?

To thrive as an Overnight Remote Customer Success professional, you need strong customer service skills, problem-solving abilities, and experience with client relationship management, often supported by a relevant degree or prior support experience. Familiarity with CRM platforms like Zendesk or Salesforce, as well as remote communication tools such as Slack or Zoom, is typically required. Outstanding communication, patience, and self-motivation are crucial soft skills for excelling during independent, overnight shifts. These skills ensure timely, empathetic support and high customer satisfaction, even outside regular business hours.
What job categories do people searching Overnight Remote Customer Success jobs in Rutherford, NJ look for? The top searched job categories for Overnight Remote Customer Success jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Overnight Remote Customer Success jobs? Cities near Rutherford, NJ with the most Overnight Remote Customer Success job openings:
Overnight Remote Customer Success jobs near you
Infographic showing various Overnight Remote Customer Success job openings in Rutherford, NJ as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $51,348 per year, or $24.7 per hour.
Remote Customer Success Coordinator (Temporary)

Remote Customer Success Coordinator (Temporary)

RemX

New York, NY • Remote

$18/hr

Temporary

Medical, Dental, Vision

Posted 7 days ago

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Job description

NOW HIRING! Remote Success Coordinator (Temporary)

Location: Fully Remote (EST candidates preferred)
Duration: Immediate Start | 2–3 Month Contract Assignment
Pay Rate: $18/hour


Responsibilities:

  • Partner with Clinical Success team members to provide an outstanding customer experience.
  • Support providers to ensure successful and timely delivery of services.
  • Review, manage, and maintain customer data within internal systems.
  • Identify opportunities to improve processes and enhance the customer experience.
  • Assist with onboarding customers throughout the school year.
  • Help manage contract commitments, student referrals, and critical deadlines.


Qualifications:

  • 1–2 years of administrative or related professional experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and adapt quickly to changing needs.
  • Sound judgment when escalating client concerns and collaborating with internal teams.
  • Experience with Google Workspace (Google Docs, Google Drive), Mac environments, and Microsoft Excel.
  • Excellent organizational and problem-solving skills.
  • Ability to work both independently and collaboratively.
  • Education industry experience is a plus.
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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