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Overnight Remote Credit Card Jobs in Raleigh, NC

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All JobsCredit Card JobsOvernight Remote Credit Card JobsOvernight Remote Credit Card Jobs in Raleigh, NC

Overnight Remote Credit Card information

What is the difference between Overnight Remote Credit Card vs Customer Service Representative?

AspectOvernight Remote Credit CardCustomer Service Representative
CredentialsCredit card industry knowledge, relevant certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote, overnight shifts, financial services settingOffice or remote, daytime shifts, various industries
Employer & IndustryFinancial institutions, credit card companiesRetail, telecom, financial services, diverse sectors

The Overnight Remote Credit Card role focuses on managing credit card accounts during overnight hours, requiring industry-specific knowledge. Customer Service Representatives handle customer inquiries across various sectors, often during daytime hours. While both roles involve communication skills, the Overnight Remote Credit Card position is specialized in financial services with overnight shifts, whereas Customer Service Representatives have broader industry applications and flexible hours.

What are popular job titles related to Overnight Remote Credit Card jobs in Raleigh, NC? For Overnight Remote Credit Card jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Credit Card jobs in Raleigh, NC look for? The top searched job categories for Overnight Remote Credit Card jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Overnight Remote Credit Card jobs? Cities near Raleigh, NC with the most Overnight Remote Credit Card job openings:
Overnight Remote Credit Card jobs near you
Infographic showing various Overnight Remote Credit Card job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Service Specialist

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • On-site, Remote

$17/hr

Full-time

Posted 11 days ago

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply