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Overnight Remote Clinical Informatics Jobs (NOW HIRING)

STI

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...

STI

EPIC EHR Helpdesk Shift Lead - REMOTE

EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM ... Coordinate with clinical informatics, application teams, and infrastructure services to address ...

NTT DATA Services

Ontology Expert - Remote

Dallas, TX · On-site +1

Preferred Qualifications - Background in clinical informatics or biomedical informatics ... The starting pay range for this remote role is $105,840.00-$147,000.00. This range reflects the ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

Knowledge of clinical informatics, healthcare compliance, and patient safety best practices. * Strong analytical, problem-solving, and communication skills. This is a remote position.

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How much do overnight remote clinical informatics jobs pay per year?

As of Jul 13, 2026, the average yearly pay for overnight remote clinical informatics in the United States is $103,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $115,500.00 per year, depending on experience, location, and employer.
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Overnight Remote Clinical Informatics jobs near you
Infographic showing various Overnight Remote Clinical Informatics job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 72% Full Time, 18% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,597 per year, or $49.8 per hour.

EHR Helpdesk Analyst- REMOTE

STI

Remote

$21 - $28.75/hr

Full-time

Re-posted 15 days ago

Job description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months
Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities
  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

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