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Overnight Remote Chat Support Jobs in Portland, OR

District Sales Manager - West

Portland, OR ยท On-site +1

$140K - $165K/yr

The position is Bay Area-based, works remotely in support of the West region, and offers relocation ... Experience leading and operating effectively within a remote, geographically dispersed organization.

Territory Manager - Seattle / Portland

Portland, OR ยท On-site +1

$185K - $200K/yr

... guidelines and supporting industry trade shows. * Remote position requiring residence in the Greater Seattle, WA or Greater Portland, OR area with overnight travel estimated at 50% - 65%

Bilingual Clinical Nurse Coach (RN)

Portland, OR ยท On-site +1

$78K - $100K/yr

US; remote with minimal travel Schedule: Monday - Friday, with three late shifts (11 am - 8 pm PST ... You'll need to be fluent in both English and Spanish languages to support our members. How You'll ...

Bilingual Clinical Nurse Coach (RN)

Portland, OR ยท On-site +1

$78K - $100K/yr

US; remote with minimal travel Schedule: Monday - Friday, with three late shifts (11 am - 8 pm PST ... You'll need to be fluent in both English and Spanish languages to support our members. How You'll ...

Territory Sales Manager (PORTLAND, OR)

Portland, OR ยท On-site +1

$104K - $161K/yr

Oregon * Overnight Travel: 30% We are seeking a IA Territory Sales Manager position who will be ... Counsel agents, and with leadership support, take disciplinary action of agents up to and including ...

Field Application Engineer '27

Portland, OR ยท On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Willingness to travel (60-100%), including overnight * Valid driver's license and personal vehicle

Showing results 21-40

Overnight Remote Chat Support information

See Portland, OR salary details

$15

$27

$47

How much do overnight remote chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight remote chat support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is an overnight remote chat support?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What are the key skills and qualifications needed to thrive as an overnight remote chat support agent?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are some common challenges faced by overnight remote chat support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Portland, OR?

The most popular types of Remote Chat Support jobs in Portland, OR are:

What are popular job titles related to Overnight Remote Chat Support jobs in Portland, OR?

For Overnight Remote Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support jobs in Portland, OR look for?

The top searched job categories for Overnight Remote Chat Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Overnight Remote Chat Support jobs?

Cities near Portland, OR with the most Overnight Remote Chat Support job openings:

Infographic showing various Overnight Remote Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $57,457 per year, or $27.6 per hour.

Contact Center Specialist

Columbia Credit Union

Vancouver, WA โ€ข On-site, Remote

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Key responsibilities

  • Deliver outstanding service and support to members across phone, chat, email, and video channels

  • Process account transactions, maintenance requests, and account research

  • Assist members with fraud-related concerns, account questions, and educate them on digital banking tools, products, and services


Job description

Make Life Better for Members, Communities, and Your Career

____________________________________

Why Join Columbia Credit Union?

At Columbia Credit Union, we're more than a financial institution. With $2.5 billion in assets, 100,000+ members, and a mission of "Making Life Better," we've proudly served our communities since 1952. Our award-winning culture is built on teamwork, service excellence, and helping members achieve financial wellness.

Recognized as:

  • Best of Clark County (2008-2026)
  • Best in Business (2013-2024)
  • Corporate Philanthropy Award Winner (2017-2025)

If you're passionate about helping people, solving problems, and delivering exceptional customer experiences, we'd love to meet you.

Pay & Perks
  • Earning potential: $21.00 - $24.00/hour.
  • 100% employer-paid Medical, Dental & Vision for employees
    • $200/ month opt out
  • 401(k) with 100% match up to 6% contribution
  • Generous PTO, paid holidays, sick leave, and extended sick leave
  • Tuition Reimbursement
  • Incentives: Eligible for Back Office Incentive opportunities
  • Hybrid or remote work opportunity after successful onsite training (Vancouver, WA/Portland, OR area residents only)
  • Check out more of our benefits here!ย 
What You'll Doย 

As a Contact Center Specialist, you'll be the trusted first point of contact for members across phone, chat, email, and video channels. Key responsibilities include:

  • Deliver outstanding service and support to members
  • Process account transactions, maintenance requests, and account research
  • Assist members with fraud-related concerns and account questions
  • Educate members on digital banking tools, products, and services
  • Provide basic consumer and mortgage loan information
  • Identify member needs and refer solutions in lending, investments, insurance, and business services
  • Resolve issues efficiently while maintaining compliance with banking regulations and internal policies
  • Collaborate with teammates and participate in training and cross-functional initiatives
  • Check out the full Job Description Here!
    Must-Have Qualifications
    • At least 1 year of customer service experience or 6 months in a member-facing role at Columbia Credit Union
    • Strong verbal and written communication skills
    • Ability to multitask, stay organized, and manage details effectively
    • Comfortable using computers and multiple systems simultaneously
    • Strong problem-solving and decision-making skills
    • Team-oriented mindset with a passion for helping others
    • Reliable attendance and availability to work Monday-Friday during contact center operating hours (7:30 AM-6:00 PM)
    • Preferred: Call center, banking, credit union, financial services, or customer support experience

    ____________________________________________

    Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Equal Opportunity Employer/AA

    Must be 18 or older to applyย