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Overnight Remote Chat Support Agent Jobs in Ohio

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Fully remote role - work from the comfort of home * Paid training, including time for equipment ... Strong technical skills to support customers via phone, email, chat, and text * Strong problem ...

New

Symmetry

Remote Work Sales Agent

Columbus, OH · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.

GIA Legacy Planning

With flexible scheduling, strong support, and uncapped earning potential, you can build a career ... Agent Locations Celina, TX Remote status Fully Remote

The Davis Life Agency

Insurance Agent

Cleveland, OH · On-site +1

$30K - $160K/yr

Are you... ✔ Needing to support your family or generate income for the things you want to do in ... Remote work and in-person training opportunities available * Potential to earn a raise every 2 ...

The Davis Life Agency

Insurance Agent

Columbus, OH · On-site +1

$30K - $160K/yr

Are you... ✔ Needing to support your family or generate income for the things you want to do in ... Remote work and in-person training opportunities available * Potential to earn a raise every 2 ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Embrace Pet Insurance

Sales Agent

Akron, OH · Remote

Remote - United States This position is remote, and you will work from a home office. Occasionally ... support our recruitment process. By continuing with the interview, you consent to this use. Text ...

Symmetry

Remote Work Sales Agent

Columbus, OH · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... We prioritize work-life balance and provide the necessary support and resources for your success.

Embrace Pet Insurance

Sales Agent

Akron, OH

Job Location: Remote - USA This position is remote, and you will work from a home office ... support our recruitment process. By continuing with the interview, you consent to this use. Text ...

HSS Careers

Remote Sales Agent

North Ridgeville, OH · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

HSS Careers

Remote Sales Agent

Akron, OH · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

HSS Careers

Remote Sales Agent

Hudson, OH · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

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All JobsChat Support Agent JobsOvernight Remote Chat Support Agent JobsOvernight Remote Chat Support Agent Jobs in Ohio

Overnight Remote Chat Support Agent information

What is the difference between Overnight Remote Chat Support Agent vs Customer Service Representative?

AspectOvernight Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, night shifts, online chat platformsOffice or remote, day shifts, phone and in-person interactions
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or higher; communication skills
Industry UsageTech, e-commerce, telecom companiesRetail, banking, healthcare
Search & ComparisonOften searched for online chat roles with night shiftsBroader customer service roles, day shifts

The Overnight Remote Chat Support Agent primarily handles customer inquiries via online chat during night hours, often in tech or e-commerce sectors. In contrast, Customer Service Representatives typically work during daytime hours, using phone or in-person methods. While both roles require strong communication skills and similar credentials, their work environments and shift timings differ significantly.

What are popular job titles related to Overnight Remote Chat Support Agent jobs in Ohio?

For Overnight Remote Chat Support Agent jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Overnight Remote Chat Support Agent jobs in Ohio look for?

The top searched job categories for Overnight Remote Chat Support Agent jobs in Ohio are:

What cities in Ohio are hiring for Overnight Remote Chat Support Agent jobs?

Cities in Ohio with the most Overnight Remote Chat Support Agent job openings:

Overnight Remote Chat Support Agent jobs near you
Infographic showing various Overnight Remote Chat Support Agent job openings in Ohio as of August 2026, with employment types broken down into 70% Full Time, 15% Part Time, and 15% Contract. Highlights an 100% Remote job distribution.

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Posted 14 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters

Job description

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday – Friday:

    • 8:30 AM – 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM – 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)


  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.

  • 1–2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

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