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Overnight Remote Call Center Manager Jobs in Riverside, CA

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Ability to coordinate effectively with after-hours and overnight teams. Preferred: * ITIL ...

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Create a CRM strategy on Kia's acquisition, engagement and retention strategies, leveraging an integrated CX database which includes web behavior, marketing, sales, service, call center and connected ...

... call objectives for geography with minimal consultation with Area Sales Manager (ASM) to assure ... Overnight travel is necessary (30% or more). Territory specific. * Must have valid driver's license.

Sr. Specialty Sales Professional

Irvine, CA · On-site +1

$110K - $159K/yr

... call objectives for geography with minimal consultation with Area Sales Manager (ASM) to assure ... Overnight travel is necessary (30% or more). Territory specific. * Must have valid driver's license.

Showing results 21-40

Overnight Remote Call Center Manager information

See Riverside, CA salary details

$30.8K

$66.6K

$114.2K

How much do overnight remote call center manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for overnight remote call center manager in Riverside, CA is $66,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Remote Call Center Manager vs Overnight Customer Service Supervisor?

AspectOvernight Remote Call Center ManagerOvernight Customer Service Supervisor
CredentialsTypically requires management experience, call center certifications, and sometimes a bachelor’s degreeUsually requires customer service experience, some supervisory training, and high school diploma or equivalent
Work EnvironmentRemote management overseeing call center operations during overnight shiftsRemote or on-site supervision of customer service representatives during overnight hours
Employer & Industry UsageCommon in call centers, BPOs, and customer support companiesFound in retail, telecom, and service industries with customer support teams

The Overnight Remote Call Center Manager focuses on managing call center operations remotely during overnight shifts, requiring management skills and industry experience. In contrast, the Overnight Customer Service Supervisor primarily supervises customer service reps, often with less emphasis on management certifications. Both roles are vital in customer support industries but differ mainly in scope and responsibilities.

What are some unique challenges faced by an overnight remote call center manager and how are they typically addressed?

As an Overnight Remote Call Center Manager, you may encounter challenges such as maintaining team engagement during off-hours, ensuring effective communication across time zones, and handling escalations with limited on-site support. Successful managers prioritize regular virtual check-ins, use collaborative platforms to keep teams connected, and establish clear protocols for after-hours issue resolution. Proactive planning and fostering a strong remote team culture are key to navigating these unique aspects of the overnight shift.

What does an overnight remote call center manager do?

An Overnight Remote Call Center Manager is responsible for supervising and coordinating the activities of call center agents during overnight shifts, ensuring customer inquiries and issues are handled efficiently. They monitor performance, provide support, resolve escalated concerns, and maintain service quality standards. Working remotely, they use communication tools and software to manage teams, track metrics, and report on operations, making sure the call center runs smoothly outside of standard business hours.

What are the key skills and qualifications needed to thrive as an overnight remote call center manager?

To thrive as an Overnight Remote Call Center Manager, you need experience in call center operations, leadership skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, workforce management systems, and remote communication tools is essential. Strong problem-solving, conflict resolution, and motivational skills help you lead teams effectively during off-hours. These abilities ensure seamless operations, high team morale, and excellent customer service even during overnight shifts.

What job categories do people searching Overnight Remote Call Center Manager jobs in Riverside, CA look for?

The top searched job categories for Overnight Remote Call Center Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Overnight Remote Call Center Manager jobs?

Cities near Riverside, CA with the most Overnight Remote Call Center Manager job openings:

Infographic showing various Overnight Remote Call Center Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,596 per year, or $32 per hour.

Remote Sales Pro - Home Services

Do It Right Plumbers Inc.

Santa Ana, CA • Remote

$2.0K/mo

Full-time

Re-posted 10 days ago


Job description

Remote Sales Pro – Home Services


$2,000 to $3,500+ USD per month, depending on production. $1,500/month base + 1% commission on all sold jobs, with additional bonuses on $100K+ months and membership sales. Remote. Pacific Time Zone.

Heads up: a video application is required to be considered. Resume + a short video interview through HireFlix. Both required. No video, no consideration.


Start your video application here


Who this is for

Thisrole is for the phone sales pro who already knows they can sell, who's tired of dialing through 200 cold calls a day to maybe close one, and who wants to spend their time on real opportunities with real customers who already need help.

You'll be the trusted backup our field sales pros call when a deal is on the edge. You'll handle the conversations that need a calm, confident voice from someone outside the home. You'll help homeowners understand options, work through concerns, and feel good about the decision they're making. And when our field team isn't on the phone with you, you'll be working unsold estimates and signing up new members.

This is not a call-center role. It's not a turn-and-burn dialer job. It's a real, senior phone sales position where the way you treat people matters as much as the deals you close.

If you're patient, thoughtful, and great with people on the phone, you'll thrive here. If you want to grind through hundreds of cold calls and hit a quota at any cost, this isn't the right fit.


About us

We're a residential plumbing company based in Orange County, California. We've built a strong brand serving homeowners across Southern California by treating customers the way we'd want our own family treated. Patient. Thorough. Honest. This role helps us bring that same standard to every conversation our customers have over the phone.


What you'll do

  • Be the trusted closer for our field sales team. When one of our Sales Pros is in a customer's home and needs a hand (working through pricing concerns, walking the customer through a bigger-picture solution, helping them feel confident in their decision), you're the voice on the other end of the line. You'll be the calm, experienced perspective that helps both the tech and the customer get to the right outcome.
  • Close unsold estimates. Customers who got a quote but didn't move forward. You'll reach out, listen to what's holding them back, and help them get the work done if it makes sense for them.
  • Sell Do It Right Memberships. Our membership program protects homeowners and builds lifelong relationships. You'll be a key part of growing it.
  • Light inbound support. A small portion of the role involves helping customers who call in. Most of your time is on the work above.
  • Hit real numbers. Minimum $50K per month in sold jobs, with $100K being our target for top performers. Real numbers, real commission, real upside.


What makes this different

  • Real conversations, not cold-call grinding. You'll make 100+ outbound calls a day, but they're warm. Customers who already requested service, got an estimate, or talked to one of our techs. You're not interrupting strangers. You're following up with people who already raised their hand.
  • Sales coach support. Our team has access to ongoing coaching to keep sharpening the craft. You'll be part of that.
  • A founder who's actually engaged. Direct line, no buried management chain.
  • A real product to sell. Customers actually need what we offer. We don't push junk. That makes the job easier and the work feel good at the end of the day.


Who we're looking for

The right person treats customers like family. They listen first, build trust, and earn the sale by helping the customer make the right decision for themselves. Specifically:

  • 3+ years of B2C phone sales experience. Home services experience is a major plus. Solar, HVAC, roofing, pest, windows, similar industries all count.
  • Comfortable with real volume.
  • Proven closing track record. You've personally hit real numbers and you can walk us through how.
  • Native or near-native English fluency with clear, confident pronunciation. American homeowners need to understand and trust you on the first call.
  • A patient, customer-first approach. Not a turn-and-burn closer. We're looking for the kind of pro who slows down, builds rapport, and earns the deal the right way.
  • Comfort with technology. CRM, video calls, modern phone systems, paperless workflow.
  • Coachable and humble. Our top performers got there by being open to feedback. If you already know everything, this isn't your shop.
  • Available Tuesday through Saturday, 9:00 AM to 7:00 PM Pacific Time. From wherever you're based. We're not interested in candidates who plan to flip their schedule for this role.
  • Reliable internet, a quiet workspace, and the ability to be on camera for team meetings.


Where you can be based

We're hiring globally with these constraints:

  • Pacific Time Zone work hours required
  • Open to Latin America, Jamaica, and the Philippines
  • Not currently considering Europe or India


A note on how we work

This is a 100% remote role. We don't use monitoring software and we don't micromanage. We trust our team to do excellent work and communicate proactively. That trust runs both ways. Show up, take ownership, operate with high integrity.


This role is full-time. Not a side gig. Your full attention during business hours is part of what we're paying for.

Hours and compensation

  • Full-time, 100% remote
  • Tuesday through Saturday, 9:00 AM to 7:00 PM Pacific Time
  • $1,500 USD per month base salary
  • 1% commission on all sold jobs (no cap)
  • Volume bonuses for $100K+ months
  • Additional incentives for membership sales
  • Independent contractor through our global payroll partner


Reports to: Sales Manager Start date: Immediate


How to apply

To be considered, submit both:

  1. Your resume through this BambooHR posting
  2. A short video interview through our HireFlix link below

The video is 4 questions, about 15 minutes from your phone or laptop. A real person watches every video.


Start your video application here


Applications without a completed video will not be reviewed. Resume alone is not enough.