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Overnight Inbound Call Center Jobs in Silver Spring, MD

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

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All JobsOvernight Inbound Call Center JobsOvernight Inbound Call Center Jobs in Silver Spring, MD

Overnight Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do overnight inbound call center jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for overnight inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD? The most popular types of Inbound Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Overnight Inbound Call Center jobs? Cities near Silver Spring, MD with the most Overnight Inbound Call Center job openings:
Overnight Inbound Call Center jobs near you
Infographic showing various Overnight Inbound Call Center job openings in Silver Spring, MD as of June 2026, with employment types broken down into 70% Full Time, 6% Part Time, 18% Contract, and 6% Nights. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $37,268 per year, or $17.9 per hour.

Antwerpen Toyota Service Call Center

Antwerpen Clarksville Autopark

Clarksville, MD • On-site

$15 - $22/hr

Full-time

Posted 22 days ago

Job description

Join the Antwerpen Toyota Service Call Center team at Antwerpen Clarksville Autopark as a dedicated customer service representative. In this role, you will be the first point of contact for customers seeking service appointments, providing exceptional support and ensuring a positive experience for all clients. You will manage inbound calls, schedule service appointments, and address customer inquiries with professionalism and efficiency.

Responsibilities
  • Answer incoming service calls promptly and courteously.
  • Schedule and confirm service appointments for customers.
  • Provide accurate information regarding services, pricing, and availability.
  • Maintain detailed and organized records of customer interactions.
  • Collaborate with service technicians and management to ensure smooth workflow.
  • Handle customer concerns and escalate issues when necessary.
Requirements
  • High school diploma or equivalent.
  • Excellent verbal communication and customer service skills.
  • Ability to multi-task and manage time effectively.
  • Basic computer skills and familiarity with scheduling software.
  • Positive attitude and problem-solving abilities.
  • Previous experience in a call center or automotive service environment is a plus.
Benefits
  • Competitive compensation of $15.00 - $22.00 per hour, paid bi-weekly.
  • Opportunities for career advancement within the company.
  • Supportive and team-oriented work environment.
  • Employee discounts on vehicle services and parts.
  • Comprehensive training and development programs.
About the Company

Antwerpen Clarksville Autopark is a reputable automotive dealership located in Clarksville, MD, dedicated to providing outstanding service to our customers. Our Antwerpen Toyota Service Call Center plays a key role in maintaining our commitment to excellence by delivering seamless customer support and service scheduling. Join our team and be part of a company that values quality, integrity, and community.

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