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Commission Inbound Call Center Jobs in Silver Spring, MD

Unisys

Call Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

This is an inbound call center. * Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts. * You will be computer-bound, expected to be in a call queue, fielding outbound ...

New

VECra Inc.

Customer Service Call Center Agent

Lanham, MD · On-site

$18.50/hr

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Sparkbit 360

Call Center Agent

Washington, DC · On-site

$16 - $26/hr

Handle inbound and outbound customer calls professionally and efficiently * Address customer ... Proven experience in a call center or customer service role * Excellent verbal and written ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Limitless East Marketing

Call Center Agent

Washington, DC

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Renuity

Call Center Representative

Landover, MD · On-site

$16 - $20/hr

Call Center Representative - $50,000-$80,000! Landover, MD Closet America , a proud company of the ... Handle both inbound and outbound communication, expertly coordinating free in-home consultations

Renuity

Call Center Representative

Landover, MD · On-site

$16 - $20/hr

Call Center Representative - $50,000-$80,000! Landover, MD Closet America , a proud company of the ... Handle both inbound and outbound communication, expertly coordinating free in-home consultations

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Silver Spring, MD

Commission Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for commission inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD?

The most popular types of Inbound Call Center jobs in Silver Spring, MD are:

What are popular job titles related to Commission Inbound Call Center jobs in Silver Spring, MD?

For Commission Inbound Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Silver Spring, MD look for?

The top searched job categories for Commission Inbound Call Center jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Commission Inbound Call Center jobs?

Cities near Silver Spring, MD with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you

Call Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 3 days ago

New

Unisys rating

5.4

Company rating: 5.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

208th of 226 rated it services

Job description

Job Title: Support Center / Call Center Agent

Location, Rockville, MD

Duration: 12+ Months


Role:

  • This is an inbound call center.
  • Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts.
  • You will be computer-bound, expected to be in a call queue, fielding outbound calls the entire day.
  • You will receive 2-3 weeks of training, including shadowing/mirroring the trainer’s calls, and having the trainer listen in on their initial calls.
  • Most of the calls will be from broker-dealers, investors, registered representatives, and other industry professionals and will involve password reset requests and registration questions.
  • On average, call handle time is under 6 minutes, so these are generally short calls. It is very rare to get upset calls.


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