ZipRecruiter

Log In

1

Commission Inbound Call Center Jobs in Silver Spring, MD

latitude

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

Contact Center Representative A well-established organization is seeking a Contact Center ... This is a high-volume inbound call environment, ideal for individuals who thrive on helping others ...

Latitude Inc

Call Center Representative

Rockville, MD

$16.25 - $20.50/hr

This is a high-volume inbound call environment , ideal for individuals who thrive on helping others ... Qualifications 1+ year of call center or high-volume phone experience required . Strong customer ...

Bath Concepts

Call Center Agent

Washington, DC · On-site

$18 - $27/hr

Appointment Setters | New Call Center Opens in 7 Days! We're a multi-million dollar home ... 27/hour + commission + bonuses * Full-time & part-time available * AM & PM shifts * Inbound ...

Sparkbit 360

Call Center Representative

Washington, DC · On-site

$18 - $22.75/hr

Call Center Representative Washington, District of Columbia, United States $ 17.50 - 25.50 (US ... Handle inbound and outbound calls, providing accurate information and assistance to customers

ITCON Services

Call Center Operator

Bethesda, MD · On-site

Call Center Operator Position We are seeking dedicated Call Center Operators to support emergency ... inbound and outbound calls * Perform emergency call handling, paging, and notification services ...

next page

Showing results 1-20

All JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Silver Spring, MD

Commission Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for commission inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD? The most popular types of Inbound Call Center jobs in Silver Spring, MD are:
What are popular job titles related to Commission Inbound Call Center jobs in Silver Spring, MD? For Commission Inbound Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Silver Spring, MD look for? The top searched job categories for Commission Inbound Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Commission Inbound Call Center jobs? Cities near Silver Spring, MD with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Call Center Representative

latitude

Rockville, MD • On-site

$16.25 - $20.50/hr

Other

Posted 6 days ago

Job description

Contact Center Representative

A well-established organization is seeking a Contact Center Representative to join its high-performing member services team. In this role, you'll be the first point of contact for participants, spouses, attorneys, and representatives—delivering clear, empathetic, and accurate support via phone, email, and written correspondence.

This is a high-volume inbound call environment, ideal for individuals who thrive on helping others, communicating clearly, and maintaining attention to detail in a fast-paced setting.

Key Responsibilities

  • Answer inbound calls promptly and professionally, delivering accurate information and excellent customer service.
  • Document call activity and inquiries using internal systems.
  • Provide information from internal knowledge bases and tools to address participant questions.
  • Navigate organizational websites to support callers in real-time.
  • Monitor call queues and ensure timely responses.
  • Receive and respond to emails from participants and representatives.
  • Route calls and inquiries to appropriate teams when necessary.
  • Print and mail requested documents, such as statements and tax forms.
  • Perform special projects and administrative tasks as needed.

Qualifications

  • 1+ year of call center or high-volume phone experience required.
  • Strong customer service skills with a clear, professional, and friendly phone voice.
  • Excellent attention to detail and documentation accuracy.
  • Ability to manage multiple tasks while maintaining a positive, service-oriented attitude.
  • Strong communication skills, both verbal and written.
  • Bilingual abilities are a plus, but not required.
  • Proficiency with basic office equipment and computer systems.

Why Join

  • Work with a collaborative and supportive team that values service excellence.
  • Gain experience in a structured, mission-driven environment.
  • Opportunities for professional development and internal growth.
  • Competitive pay and benefits package.

Apply