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Commission Inbound Call Center Jobs in Middle River, MD

AbsoluteCARE Inc

Call Center Support Specialist

Baltimore, MD · On-site

$16.75 - $20.75/hr

Preference of being local to an Absolutecare Care Center location Job Summary The Call Center Support Specialist supports the Member Access Center (MAC) by providing high-quality inbound and outbound ...

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AbsoluteCare

Call Center Support Specialist - 3076

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

Preference of being local to an Absolutecare Care Center location Job Summary The Call Center Support Specialist supports the Member Access Center (MAC) by providing high-quality inbound and outbound ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Middle River, MD

Commission Inbound Call Center information

See Middle River, MD salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for commission inbound call center in Middle River, MD is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.16 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Middle River, MD? The most popular types of Inbound Call Center jobs in Middle River, MD are:
What are popular job titles related to Commission Inbound Call Center jobs in Middle River, MD? For Commission Inbound Call Center jobs in Middle River, MD, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Middle River, MD look for? The top searched job categories for Commission Inbound Call Center jobs in Middle River, MD are:
What cities near Middle River, MD are hiring for Commission Inbound Call Center jobs? Cities near Middle River, MD with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Middle River, MD as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,841 per year, or $16.3 per hour.

Call Center Agent/Appointment Setter

Kris Konstruction

Baldwin, MD • On-site

$14.50 - $19.25/hr

Other

Posted 14 days ago

Job description

Call Center Sales Agent

We are a family owned and operated business with a call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents! Call center sales agent description includes:

  • Schedule and confirm appointments
  • Answer inbound calls and make outbound calls
  • Provide customer service
  • Achieve weekly and monthly target metrics

Call center target metrics:

  • 45-55 dials per hour per caller
  • 30% conversion from raw lead to set appointment
  • 80% conversion from set appointment to issued appointment
  • 80% demo rate on all issued appointments

Evening and weekend availability is needed. Possibility for position to become remote after training is completed and target metrics are continuously being met (further details to be provided during interview).

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