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Commission Inbound Call Center Jobs in Silver Spring, MD

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

BeloForm Craft

Call Center Agent

Washington, DC · On-site

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

AbsoluteCare

Call Center Support Specialist - 3076

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

Preference of being local to an Absolutecare Care Center location Job Summary The Call Center Support Specialist supports the Member Access Center (MAC) by providing high-quality inbound and outbound ...

New

Turn2Partners

Customer Service Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

At least one year of call center or customer service experience * High-volume inbound call handling * Clear and professional phone communication * Accurate data entry and recordkeeping * Email and ...

The Midtown Group

Be Seen First

REMOTE - Call Center Representative (CSR) - Contract

Washington, DC · On-site

$18 - $19/hr

We are seeking dedicated Call Center Representatives ... In this vital role, you'll serve as a frontline advocate, assisting consumers through inbound and ...

Turn2Partners

Customer Service Representative

MD · On-site

$25 - $35/hr

Core Tech & Skills: • At least one year of call center or customer service experience • High-volume inbound call handling • Clear and professional phone communication • Accurate data entry ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Silver Spring, MD

Commission Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD? The most popular types of Inbound Call Center jobs in Silver Spring, MD are:
What are popular job titles related to Commission Inbound Call Center jobs in Silver Spring, MD? For Commission Inbound Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Silver Spring, MD look for? The top searched job categories for Commission Inbound Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Commission Inbound Call Center jobs? Cities near Silver Spring, MD with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Call Center Agent

Alphabe Insight Inc

Washington, DC • On-site

$33K - $38K/yr

Full-time

Medical, PTO

Re-posted 15 days ago

Job description

Company Description
Beloform Craft is committed to delivering exceptional customer experiences through professionalism, innovation, and a people-first culture. We believe that outstanding service starts with talented individuals who are passionate about helping others and making a positive impact every day. As we continue to grow, we are looking for dedicated professionals who are ready to build a rewarding career with our team.
Job Description
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in Washington, DC. In this role, you will serve as the primary point of contact for customers, providing accurate information, resolving inquiries, and ensuring every interaction reflects our commitment to excellence.
This position offers an excellent opportunity to develop valuable communication and customer service skills while working in a supportive and collaborative environment.
Responsibilities
  • Handle inbound and outbound customer calls professionally and courteously.
  • Respond to customer inquiries with accurate and timely information.
  • Resolve customer concerns while maintaining a positive experience.
  • Document customer interactions and update records accurately.
  • Follow company procedures and quality standards during every interaction.
  • Collaborate with team members to achieve departmental goals.
  • Maintain confidentiality and protect customer information.
  • Contribute to a positive and customer-focused workplace.

Qualifications
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal abilities.
  • Strong problem-solving and critical-thinking skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer proficiency and data entry skills.
  • Professional attitude with strong attention to detail.
  • Reliable, organized, and eager to learn.
  • Ability to work independently and as part of a team.

Additional Information
  • Competitive salary ($33,000-$38,000 annually)
  • Career growth opportunities
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Paid time off
  • Health and wellness benefits
  • Stable full-time employment
  • Employee recognition programs

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