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Overnight Inbound Call Center Jobs in Silver Spring, MD

Call Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

This is an inbound call center. * Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts. * You will be computer-bound, expected to be in a call queue, fielding outbound ...

New

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Call Center Agent

Washington, DC · On-site

$16 - $26/hr

Handle inbound and outbound customer calls professionally and efficiently * Address customer ... Proven experience in a call center or customer service role * Excellent verbal and written ...

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

As a Call Center Agent, you will be the first point of contact for our customers, providing ... Handle inbound and outbound customer calls professionally and courteously. * Provide accurate ...

This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Call Center Representative

Landover, MD · On-site

$16 - $20/hr

Call Center Representative - $50,000-$80,000! Landover, MD Closet America , a proud company of the ... Handle both inbound and outbound communication, expertly coordinating free in-home consultations

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Overnight Inbound Call Center information

See Silver Spring, MD salary details

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How much do overnight inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for overnight inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD?

The most popular types of Inbound Call Center jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Overnight Inbound Call Center jobs?

Cities near Silver Spring, MD with the most Overnight Inbound Call Center job openings:

Infographic showing various Overnight Inbound Call Center job openings in Silver Spring, MD as of July 2026, with employment types broken down into 70% Full Time, 6% Part Time, 18% Contract, and 6% Nights. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $37,268 per year, or $17.9 per hour.

Call Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 3 days ago

New


Unisys rating

5.4

Company rating: 5.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

208th of 226 rated it services


Job description

Job Title: Support Center / Call Center Agent

Location, Rockville, MD

Duration: 12+ Months


Role:

  • This is an inbound call center.
  • Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts.
  • You will be computer-bound, expected to be in a call queue, fielding outbound calls the entire day.
  • You will receive 2-3 weeks of training, including shadowing/mirroring the trainer’s calls, and having the trainer listen in on their initial calls.
  • Most of the calls will be from broker-dealers, investors, registered representatives, and other industry professionals and will involve password reset requests and registration questions.
  • On average, call handle time is under 6 minutes, so these are generally short calls. It is very rare to get upset calls.


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What Unisys employees say

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