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Overnight Inbound Call Center Jobs in Silver Spring, MD

Call Center Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

... is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the ...

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Call Center Agent (Full-Time, Remote) Location: Remote Company Overview VECRA, Inc. is a service ... Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf ...

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent We are seeking a dedicated and motivated Call Center Agent to join our dynamic ... Handle inbound and outbound customer calls professionally and efficiently * Address customer ...

Handle inbound and outbound customer calls professionally and efficiently * Address customer ... Proven experience in a call center or customer service role * Excellent verbal and written ...

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A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

... inbound and outbound calls * Perform emergency call handling, paging, and notification services ... Use call center systems for call routing, messaging, and scheduling * Maintain accurate logs and ...

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Call Center Agent Beloform Craft is committed to delivering exceptional customer experiences ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

This role involves handling inbound calls, assisting patients with scheduling needs, and ensuring ... call center or healthcare customer service setting * Strong phone skills with the ability to ...

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

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Overnight Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do overnight inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD? The most popular types of Inbound Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Overnight Inbound Call Center jobs? Cities near Silver Spring, MD with the most Overnight Inbound Call Center job openings:
Infographic showing various Overnight Inbound Call Center job openings in Silver Spring, MD as of July 2026, with employment types broken down into 70% Full Time, 6% Part Time, 18% Contract, and 6% Nights. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $37,268 per year, or $17.9 per hour.

Call Center Agent

Unisys

Rockville, MD • On-site

$15.25 - $20.25/hr

Other

Posted 23 days ago


Unisys rating

5.1

Company rating: 5.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

212th of 223 rated it services


Job description

Position: Support Center / Call Center Agent

Duration: Long-term

Location: Rockville, MD

Job Description

Musts

  • Very coachable and present themselves very professionally on phone, and like talking to people
  • College degree(Bachelor s) is a must U
  • Flexible on shifts (40 hour weeks: Rotation schedule: Each agent must work at least 1 to 2 later shifts a week (Shift times are: 8am-4:30pm, then 8:30-5pm, 9am-5:30pm, 9:30am-6pm, 10am-6:30pm, 10;30am-7pm, 11am-7:30pm, with the last shift 11:30am-8pm))

Bonus

  • financial domain knowledge

This is an inbound call center. Our Support Center is open Monday-Friday 8AM to 8PM EST with different shifts. You will be computer bound; expected to be in a call queue, fielding outbound calls the entire day. You will receive 2-3 weeks training including shadowing / mirroring trainer s calls, and having trainer listening in on their initial calls. Most of the calls will be from broker dealers, investors, registered representatives and other industry professionals and will involve password reset requests, registration questions. On average, call handle time is under 6 minutes so these are generally short calls. It is very rare to get upset calls.


What Unisys employees say

Pay

Benefits

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