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Overnight Inbound Call Center Jobs in Silver Spring, MD

Alphabe Insight Inc

Call Center Agent

Washington, DC · On-site

$33K - $38K/yr

Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in ... Handle inbound and outbound customer calls professionally and courteously. * Respond to customer ...

AbsoluteCare

Call Center Support Specialist - 2974

Baltimore, MD · On-site +1

$16.75 - $20.75/hr

Preference of being local to an Absolutecare Care Center location Job Summary The Call Center Support Specialist supports the Member Access Center (MAC) by providing high-quality inbound and outbound ...

Turn2Partners

Customer Service Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

At least one year of call center or customer service experience * High-volume inbound call handling * Clear and professional phone communication * Accurate data entry and recordkeeping * Email and ...

The Midtown Group

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REMOTE - Call Center Representative (CSR) - Contract

Washington, DC · On-site

$18 - $19/hr

We are seeking dedicated Call Center Representatives ... In this vital role, you'll serve as a frontline advocate, assisting consumers through inbound and ...

Turn2Partners

Customer Service Representative

MD · On-site

$25 - $35/hr

Core Tech & Skills: • At least one year of call center or customer service experience • High-volume inbound call handling • Clear and professional phone communication • Accurate data entry ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is responsible for handling inbound calls and other forms of communication with consumers/patients in ...

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All JobsInbound Call Center JobsOvernight Inbound Call Center JobsOvernight Inbound Call Center Jobs in Silver Spring, MD

Overnight Inbound Call Center information

See Silver Spring, MD salary details

$13

$17

$23

How much do overnight inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight inbound call center in Silver Spring, MD is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Overnight Inbound Call Center vs Customer Service Representative?

AspectOvernight Inbound Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceVaries; call centers, retail, or office environments
Required SkillsCommunication, patience, problem-solving, basic tech skillsCommunication, problem-solving, customer interaction skills
CertificationsGenerally none required; some roles may prefer customer service trainingOften none required; customer service experience preferred

Both roles involve assisting customers via phone, but Overnight Inbound Call Center jobs focus on overnight shifts in call center environments, while Customer Service Representatives may work during regular hours in various settings. The skills and certifications are similar, but shift timings and work environments differ.

What are the most commonly searched types of Inbound Call Center jobs in Silver Spring, MD? The most popular types of Inbound Call Center jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Overnight Inbound Call Center jobs? Cities near Silver Spring, MD with the most Overnight Inbound Call Center job openings:
Overnight Inbound Call Center jobs near you
Infographic showing various Overnight Inbound Call Center job openings in Silver Spring, MD as of July 2026, with employment types broken down into 70% Full Time, 6% Part Time, 18% Contract, and 6% Nights. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution, with an average salary of $37,268 per year, or $17.9 per hour.

Call Center Agent

Alphabe Insight Inc

Washington, DC • On-site

$33K - $38K/yr

Full-time

Medical, PTO

Re-posted 15 days ago

Job description

Company Description
Beloform Craft is committed to delivering exceptional customer experiences through professionalism, innovation, and a people-first culture. We believe that outstanding service starts with talented individuals who are passionate about helping others and making a positive impact every day. As we continue to grow, we are looking for dedicated professionals who are ready to build a rewarding career with our team.
Job Description
Beloform Craft is seeking a motivated and customer-focused Call Center Agent to join our team in Washington, DC. In this role, you will serve as the primary point of contact for customers, providing accurate information, resolving inquiries, and ensuring every interaction reflects our commitment to excellence.
This position offers an excellent opportunity to develop valuable communication and customer service skills while working in a supportive and collaborative environment.
Responsibilities
  • Handle inbound and outbound customer calls professionally and courteously.
  • Respond to customer inquiries with accurate and timely information.
  • Resolve customer concerns while maintaining a positive experience.
  • Document customer interactions and update records accurately.
  • Follow company procedures and quality standards during every interaction.
  • Collaborate with team members to achieve departmental goals.
  • Maintain confidentiality and protect customer information.
  • Contribute to a positive and customer-focused workplace.

Qualifications
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal abilities.
  • Strong problem-solving and critical-thinking skills.
  • Ability to multitask in a fast-paced environment.
  • Basic computer proficiency and data entry skills.
  • Professional attitude with strong attention to detail.
  • Reliable, organized, and eager to learn.
  • Ability to work independently and as part of a team.

Additional Information
  • Competitive salary ($33,000-$38,000 annually)
  • Career growth opportunities
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Paid time off
  • Health and wellness benefits
  • Stable full-time employment
  • Employee recognition programs

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