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Overnight Help Desk Jobs in Reston, VA (NOW HIRING)

Mvix

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

... Help Desk Tech with a specialization in Linux. We offer flexible hours and are looking for both ... no weekend/overnight shifts) * gym membership reimbursement * company-funded professional ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$22 - $25/hr

... Help Desk Tech with a specialization in Linux. We offer flexible hours and are looking for both ... no weekend/overnight shifts) * gym membership reimbursement * company-funded professional ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

... Help Desk Tech with a specialization in Linux. We offer flexible hours and are looking for both ... no weekend/overnight shifts) * gym membership reimbursement * company-funded professional ...

Leidos

Enterprise Help Desk (EHD) Agent, Tier 1

Lorton, VA · On-site

$17.25 - $22/hr

Current staffing needs are primarily for late second-shift and third-shift/overnight coverage ... Proven experience working in Service Desk and/or Help Desk environments. * Proven experience using ...

Leidos

Enterprise Help Desk (EHD) Agent, Tier 1

Lorton, VA · On-site

$17.25 - $22/hr

Current staffing needs are primarily for late second-shift and third-shift/overnight coverage ... Proven experience working in Service Desk and/or Help Desk environments. * Proven experience using ...

Gold's Gym

Front Desk Associate - OVERNIGHT

MD · On-site

$11.75/hr

Front Desk Associate MUST BE ABLE TO WORK OVERNIGHT 11PM-4AM The Front Desk Associate will greet ... Gold's Gym will continue to change lives by helping people reach their individual potential. Join ...

ASM Research

Service Desk Supervisor

Manassas, VA · On-site

Please note this is a 4x10 overnight schedule 8P-6A, either Weds-Sat or Sun-Weds. Qualifications ... helpdesk experience with direct technical troubleshooting responsibility. * 3+ years of client ...

Phenom People

Warehouse Part Time Overnight

Washington, DC

$18 - $21.50/hr

For thousands of Lowe's associates, we're the beginning of all types of careers that help improve ... Advantages This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job.

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Overnight Help Desk information

See Reston, VA salary details

$13

$24

$35

How much do overnight help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for overnight help desk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Reston, VA?

The most popular types of Help Desk jobs in Reston, VA are:

What are popular job titles related to Overnight Help Desk jobs in Reston, VA?

For Overnight Help Desk jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Overnight Help Desk jobs in Reston, VA look for?

The top searched job categories for Overnight Help Desk jobs in Reston, VA are:

What cities near Reston, VA are hiring for Overnight Help Desk jobs?

Cities near Reston, VA with the most Overnight Help Desk job openings:

Overnight Help Desk jobs near you
Infographic showing various Overnight Help Desk job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $50,097 per year, or $24.1 per hour.

Help Desk Agent

Mvix

Sterling, VA

$17.25 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Do you:

  • like helping customers?
  • enjoy turning a sob story into a win?
  • enjoy providing Technical guidance and direction?
  • enjoy testing and implementing functions of Information management systems?


The Mvix Client Success Team has a job for you! We turn clients' days around by:

  • Troubleshooting their hardware and software products, remotely
  • Training clients on how to use our technology more effectively
  • Testing our products to help improve them, and the client experience


If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.


We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.


Visit our Success Stories


Requirements:

  • At least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment
  • Strong customer service, project and time management skills
  • Be well spoken and able to assist clients over the phone
  • Ability to conduct webinar training sessions with the use of webcam
  • Initiative and problem solving capabilities
  • Good understanding of technology
  • Experience with hardware and software
  • Likes troubleshooting
  • Above all, have the desire to learn

Why is Mvix such an exciting place to work?

  • Our clients range in size from small to Fortune 100
  • We serve 11 industries - no day is the same!
  • Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
  • We work as a team but promote the individual
  • Company events on a frequent basis
  • Can you take the monthly pool, air hockey, or trivia trophy?


Benefits include:

  • generous PTO, sick leave and holidays
  • health and dental insurance
  • ongoing certification opportunities
  • competitive 401k match
  • flexible hours (no weekend/overnight shifts)
  • gym membership reimbursement
  • company-funded professional development
  • life insurance
  • short-term disability insurance
  • tenure bonus (5yr & 10yr)
  • and much more .......

Did we mention a pet friendly environment?


We also get together for catered lunches, team-building events, town-hall meetings, spontaneous brainstorming sessions, birthdays, anniversaries & other milestone celebrations and happy hours.


Schedule:

  • 8 Hour Shift
  • Day Shift
  • This is an In office Role

If you're interested in joining our team, please apply on our Careers Page,
You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

Apply