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Overnight Help Desk Jobs in Alabama (NOW HIRING)

Overnight Travel is required( averages 35%) * Valid Driver's License * Valid Passport is a plus * 2+ years experience in the help desk environment is required Company Description Please send resumes ...

Front Desk Clerk - Full-Time - Overnight

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

Warehouse Part Time Overnight

Mobile, AL · On-site

$16 - $18.75/hr

For thousands of Lowe's associates, we're the beginning of all types of careers that help improve ... Advantages This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job.

Warehouse Part Time Overnight

Enterprise, AL · On-site

$12.75 - $15/hr

For thousands of Lowe's associates, we're the beginning of all types of careers that help improve ... Advantages This Warehouse Part-Time Overnight associate instore role is the opposite of a desk job.

Front Desk Agent - Part Time

Phenix City, AL · On-site

$13 - $16.50/hr

... to guests, help guest in making choices; use suggestive selling techniques to promote rooms and ... overnight shifts. • Excellent written and oral communicationskills • Excellent organization ...

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Overnight Help Desk information

See Alabama salary details

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How much do overnight help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for overnight help desk in Alabama is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.51 per hour, depending on experience, location, and employer.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Alabama?

The most popular types of Help Desk jobs in Alabama are:

What are popular job titles related to Overnight Help Desk jobs in Alabama?

For Overnight Help Desk jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Overnight Help Desk jobs in Alabama look for?

The top searched job categories for Overnight Help Desk jobs in Alabama are:

What cities in Alabama are hiring for Overnight Help Desk jobs?

Cities in Alabama with the most Overnight Help Desk job openings:

Infographic showing various Overnight Help Desk job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,646 per year, or $21 per hour.

Student Assistant Desk Supervisor

Auburn University

Auburn University, AL • On-site

$9.35/hr

Full-time

Posted 9 days ago


Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

519th of 627 rated colleges and universities


Job description

Overview
Auburn University Libraries is seeking applicants for the position of Student Assistant Desk Supervisor to provide customer service support at the Circulation Desk and Mell Classroom Information Desk. This role assists faculty, staff, and students while contributing to the daily operations of the unit. Student assistants may work up to 20 hours per week, based on operational needs. This position requires a non-traditional schedule and reports to the Night Supervisor within the Circulation Unit.
Up All Night Work Hours:
Monday - Friday, 12:00 a.m. - 7:15 a.m.
Pay Rate:
$9.35/hour + $2.40/hour shift premium for overnight hours
Responsibilities
• Assist all library patrons at the desks
• Answer questions face to face or via phone
• Maintain a safe and secure environment and coordinate with security officers
• Check library materials in and/or out
• Return items to the shelves
• Sort books and other library materials
• Assist with printing and scanning needs
Qualifications
• Must be currently enrolled as a student at Auburn University
• All application questions must be completed
• Must provide detailed availability for each day of the week within up all night work hours
Minimum Knowledge, Skills, and Abilities
Preferred Skills:
• Demonstrated interest in public service and delivering high-quality customer service
• Ability to work collaboratively and interact professionally with faculty, staff, and students
• Strong interpersonal and communication skills
• Strong attention to detail and organizational skills
• Demonstrated dependability, including consistent attendance and punctuality
• Ability to multitask and work effectively in a fast-paced environment
Physical Requirements:
• Ability to perform tasks that may include standing, walking, reaching, handling materials, and occasionally lifting or moving items weighing up to 25 pounds
Why Work at Auburn?
Why should YOU consider student employment at Auburn University?
  • Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
  • Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
  • Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

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