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Overnight Front Desk Supervisor Jobs (NOW HIRING)

Eastern Sports Management

Front Desk Supervisor

Hampton, VA

$14.75 - $19.25/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Choice Hotels

Front Desk Supervisor

Orlando, FL · On-site

$15.75 - $20.50/hr

Description Front Desk Supervisor We have a great opportunity to join our hotel as a Front Desk Supervisor . The Front Desk Supervisor assists the Front Office Manager in overseeing the daily ...

Wentworth By the Sea

Front Desk Supervisor

New Castle, NH · On-site

$17.25 - $22.50/hr

Front Desk Supervisor Wentworth by the Sea is looking for a motivated and organized candidate for the position of Front Desk Supervisor. The Front Desk Supervisor is responsible for making lasting ...

Vacatia

Front Desk Supervisor

Virginia Beach, VA · On-site

$17/hr

Front Desk Supervisor | Join Our Ocean Key Resort Team! Were looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless ...

Vacatia

Front Desk Supervisor

Virginia Beach, VA · On-site

$17/hr

Front Desk Supervisor | Join Our Ocean Key Resort Team! We're looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless ...

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Overnight Front Desk Supervisor information

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$10

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How much do overnight front desk supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for overnight front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does an overnight front desk supervisor do?

An Overnight Front Desk Supervisor is responsible for managing the front desk operations of a hotel or similar establishment during the night shift. Their duties include supervising overnight staff, handling guest check-ins and check-outs, addressing guest concerns, and ensuring safety and security protocols are followed. They also manage night audits and prepare reports for management. This role requires strong communication and problem-solving skills, as well as the ability to remain alert and organized throughout the night.

What are the key skills and qualifications needed to thrive as an overnight front desk supervisor, and why are they important?

To thrive as an Overnight Front Desk Supervisor, you need strong organizational skills, customer service expertise, and prior experience in hospitality, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for ensuring smooth overnight operations, guest satisfaction, and effective handling of any emergencies or issues that arise during non-peak hours.

What are some common challenges faced by an overnight front desk supervisor, and how can they be managed effectively?

As an Overnight Front Desk Supervisor, one common challenge is handling guest issues or emergencies with limited on-site support, since most departments operate with minimal staff overnight. Effective communication and problem-solving skills are crucial to address concerns promptly and maintain guest satisfaction. Additionally, supervisors often oversee night audits and ensure all front desk operations run smoothly, which requires attention to detail and the ability to multitask. Building strong relationships with security and housekeeping teams can also help manage unexpected situations efficiently.

What is the difference between Overnight Front Desk Supervisor vs Overnight Front Desk Agent?

AspectOvernight Front Desk SupervisorOvernight Front Desk Agent
CredentialsHigh school diploma; some roles prefer supervisory experienceHigh school diploma or equivalent
Work EnvironmentSupervises front desk staff, manages guest issues, oversees operationsHandles guest check-ins/outs, provides customer service
Employer & Industry UsageHotels, motels, hospitality industryHotels, motels, hospitality industry

The Overnight Front Desk Supervisor typically oversees the front desk team, manages guest concerns, and ensures smooth operations during overnight shifts. In contrast, the Overnight Front Desk Agent primarily handles guest check-ins, check-outs, and customer service. While both roles require similar credentials and work in the same environment, the supervisor has additional responsibilities related to team oversight and operational management.

What cities are hiring for Overnight Front Desk Supervisor jobs?

Cities with the most Overnight Front Desk Supervisor job openings:

What are the most commonly searched types of Front Desk Supervisor jobs?

The most popular types of Front Desk Supervisor jobs are:

What states have the most Overnight Front Desk Supervisor jobs?

States with the most job openings for Overnight Front Desk Supervisor jobs include:

What are popular job titles related to Overnight Front Desk Supervisor jobs?

For Overnight Front Desk Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Overnight Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Supervisor

Kansas City, MO • On-site

Hotel Services
Traveler Accommodation • 11 - 50 employees
Learn more about Hotel Servicesexternal

$16.50 - $21.50/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Benefits:

Referral Bonus Program

Life Insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Overview:

The Front Desk Supervisor is responsible for leading front desk operations to deliver a seamless, welcoming, and efficient guest experience.

This role oversees daily front office activities, team development, guest satisfaction, and coordination with housekeeping and other departments, while upholding brand standards and hotel operational goals.

Primary Duties and Responsibilities:

Create a warm, personalized, and consistent guest experience aligned with brand standards.

Resolve guest concerns and oversee service recovery efforts.

Ensure recognition of VIPs, long-stay guests, and rewards members.

Monitor guest feedback and implement action plans for improvement.

Manage daily front office operations including check-in, check-out, billing, and cash handling.

Ensure accuracy of guest folios, reports, and system data.

Coordinate room assignments and communicate effectively with housekeeping.

Maintain compliance with safety, security, and operating procedures.

Train, schedule, and coach front desk team members.

Lead by example and foster a positive team environment.

Assist with performance evaluations and corrective actions as needed.

Support upselling initiatives and revenue management strategies.

Manage labor scheduling to align with forecasted occupancy.

Assist with budgeting and cost control initiatives.

Ensure correct use of hotel systems including PMS, Merlin, and Concerto.

Support brand audits, quality reviews, and compliance inspections.

Other Duties and Expectations:

Work closely with all departments using crystal clear communication.

Lead by example; encourage co-workers to always perform at the highest levels.

Ask for feedback from supervisors and provide feedback as needed; be open and willing to take directions and/or make changes to job performance as needed.

Engage guests at all opportunities to build a level of comfort between the guest and our property, instilling a “Home Away From Home” comfort during their stay.

Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

Other duties as assigned.

Qualifications and Requirements:

2–3 years of front desk supervisory or hotel leadership experience preferred.

Strong guest service and leadership skills.

Proficiency with hotel systems and Microsoft Office.

Flexible availability including nights, weekends, and holidays.

Ability to stand and move throughout the shift.

Lift up to 25 lbs occasionally.

Handle a fast-paced, guest-focused environment.

Schedule (may vary):

8-hour shift

Afternoon Shift, 3pm-11pm

Holidays as needed

Overtime as needed

Weekend availability

Overnight availability as needed is a plus!

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