ZipRecruiter

Log In

1

Overnight Customer Service Representative Jobs in Springfield, VA

Caliber

Customer Service Representative

Arlington, VA · On-site

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

Semiserve

Customer Service Representative

Ashburn, VA

$20 - $23/hr

Customer Service Representative Location: Ashburn, VA Pay: $20.00-$23.00/hour Schedule: Full-Time Duration: 8-Month Contract-to-Hire Position Summary PTS Advance is hiring a Customer Service ...

Kelly Services

Customer Service Rep

Sterling, VA

$22.50/hr

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule: Monday-Friday, 2:00 pm-10:30 pm Pay: $22.50/hr About the Role: We are seeking a dedicated Customer ...

Matheson Inc.

Customer Service Representative

Manassas Park, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and prospective customers and sales concerning accepting, shipping and delivery of Matheson Tri-Gas (MTG ...

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Specialty

Customer Service Representative

Leesburg, VA

$16.75 - $23/hr

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people bring their ideas to life? Our printing company is looking for a Customer Service Representative who ...

U-Haul

Customer Service Representative

Capitol Heights, MD · On-site

$15.30 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12.77 - $13.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Springfield, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Falls Church, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

previous page

Showing results 41-60

All JobsCustomer Service Representative JobsOvernight Customer Service Representative JobsOvernight Customer Service Representative Jobs in Springfield, VA

Overnight Customer Service Representative information

See Springfield, VA salary details

$10

$19

$28

How much do overnight customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight customer service representative in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, VA?

The most popular types of Customer Service Representative jobs in Springfield, VA are:

What are popular job titles related to Overnight Customer Service Representative jobs in Springfield, VA?

For Overnight Customer Service Representative jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in Springfield, VA look for?

The top searched job categories for Overnight Customer Service Representative jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Overnight Customer Service Representative jobs?

Cities near Springfield, VA with the most Overnight Customer Service Representative job openings:

Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Springfield, VA as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative

Virginia Linen Service Inc

Capitol Heights, MD • On-site

$16 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

JOB DESCRIPTION

Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.


Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."

RESPONSIBILITIES
  • Basic accounting and data entry
  • Accounts receivable
  • Telephone customer service
QUALIFICATIONS
  • Highly professional and dependable
  • High level of attention to detail
  • Strong communication skills, verbal and written
  • Excellent skills using Microsoft Word, Excel, and Outlook
BENEFITS
  • Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
  • Paid Vacation
COMPANY DESCRIPTION
Virgina Linen Service of Maryland, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.
Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment. Virginia Linen Service of Maryland, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Apply