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Assistant Customer Service Representative Jobs in Springfield, VA

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Job description Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Job description Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Springfield, VA

Assistant Customer Service Representative information

See Springfield, VA salary details

$10

$19

$28

How much do assistant customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant customer service representative in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What jobs pay 4000 a week without a degree?

Assistant Customer Service Representatives typically do not earn $4,000 per week without additional experience or commissions. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or specialized trades where performance-based pay is common. Most jobs paying this amount require significant experience, certifications, or entrepreneurial efforts.

What does the customer service assistant do?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, computer systems, and company policies to ensure customer satisfaction and may handle transactions or complaints in a retail or call center environment.

Is a CSA job stressful?

A Customer Service Assistant (CSA) role can be stressful due to handling customer inquiries, complaints, and maintaining a positive attitude under pressure. The job often requires strong communication skills, patience, and the ability to manage multiple tasks simultaneously, which can contribute to stress levels depending on workload and environment.

How can I make $2000 a week working from home?

An Assistant Customer Service Representative can increase earnings by working extra shifts, taking on higher-paying roles, or gaining specialized skills like technical support or sales. Achieving $2000 weekly typically requires full-time hours, strong communication skills, and experience with customer management tools, but it may also depend on the company's pay structure and your performance.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, VA? The most popular types of Customer Service Representative jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Assistant Customer Service Representative jobs? Cities near Springfield, VA with the most Assistant Customer Service Representative job openings:
Assistant Customer Service Representative jobs near you
Infographic showing various Assistant Customer Service Representative job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.
Customer Service Representative

Customer Service Representative

Kolb Electric, Inc

Lorton, VA • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job description

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 years, and we are seeking experienced Customer Service Representatives to be a critical part of our fast-paced and quality-driven electrical service business. Our dedicated team serves property management, commercial, and residential clients throughout Maryland, DC, and Virginia. In this exciting and rewarding position, the Customer Service Representatives will support our Service Managers, Dispatchers, and Electricians. This team member must be extremely detailed and customer service oriented. Recent college grads with prior service office experience are encouraged to apply. You will be responsible for and or assist with the following: AR/Scheduling/Dispatch/Call Intake/Suggestive Sales/Outbound Calls. This is a full-time position, 5 days a week. Wage will be aggressive and commensurate with experience.

Property Management experience is a huge plus. Our high-energy, team-oriented environment provides excellent career opportunities for professional and personal growth, as this position can lead to additional opportunities within our supportive organization. If you have sophisticated communication skills, meticulous attention to detail, and desire for a fulfilling career and not just a job, we are excited to hear from you.

Duties and Responsibilities for Administrative Assistants/Customer Service Representatives Include:

  • Daily phone and email interaction with customers, vendors, and Employees
  • Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing best in class service
  • Able to multi-task, communicate effectively and operate in a fast-paced environment
  • Provide support where necessary from a service and administrative perspective
  • Responsible for assisting with the following: AR, Scheduling, Dispatch, Filing, Customer Service
  • Other duties as needed for success that may arise from time to time

Requirements

  • 3-5 years Customer Service or related experience preferred
  • Strong experience with Microsoft Office products
  • Rapid data entry and/or Service Management Software experience a PLUS
  • Personable and customer focused demeanor
  • Drug and Background Screen required
  • Three (3) Professional work experience references required

Benefits

  • Excellent compensation
  • Comprehensive benefits including health, life, & dental insurance, 401K, and paid time off
  • Great career growth potential
  • Opportunity to work for a growing, prominent organization