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Overnight Call Center Representative Jobs in Decatur, GA

Innovation At Work

Call Center Representative

Decatur, GA · On-site

$15.50 - $19.50/hr

Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise ...

Serco

Call Center Rep - Temporary

Atlanta, GA · On-site

$15 - $19.25/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

RemX

Be Seen First

Inbound Call Center Representative

Johns Creek, GA · On-site

$20/hr

High volume call center experience * 1+ year of customer service or call center experience * Strong communication and active listening skills * Ability to multitask and navigate multiple systems ...

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Overnight Call Center Representative information

See Decatur, GA salary details

$10

$17

$24

How much do overnight call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for overnight call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Decatur, GA?

The most popular types of Call Center Representative jobs in Decatur, GA are:

What are popular job titles related to Overnight Call Center Representative jobs in Decatur, GA?

For Overnight Call Center Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Decatur, GA look for?

The top searched job categories for Overnight Call Center Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Overnight Call Center Representative jobs?

Cities near Decatur, GA with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Decatur, GA as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Representative - Bilingual Spanish

A Smile 4 U

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

Location: Alpharetta, GA
Job Type: Full-Time
Schedule: Monday-Friday, 8:00 AM-5:00 PM
About Us
We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Call Center Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment.
A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient.
The ideal Candidate
  • Compassionate, detail-oriented, and adaptable
  • Comfortable in a fast-paced, team-driven office
  • Can-do attitude
Key Responsibilities
  • Answer incoming calls and emails promptly and professionally
  • Make daily outbound calls to schedule patient appointments per clinic protocols
  • Document all call interactions according to standard operating procedures
  • Assist in resolving customer complaints with the support of the Customer Service Manager
  • Enter new patient information into the practice management system
  • Update existing patient records
Required Qualifications
  • Bilingual in Spanish
  • Previous customer service, call center experience is a plus
  • Strong interpersonal, communication and organizational skills
  • Customer service oriented with a professional demeanor
  • Reliable, organized and collaborative team player
Benefits
  • Medical, Dental, and Optical Insurance (available after 90 days for full-time team members)
  • Employee discount
  • Paid Time Off (PTO) and Paid Holidays
  • Opportunities for professional growth
Dental experience is highly preferred
Pay is based on experience
Are you willing to consent to a background check including a criminal record check, employment, and education verification?

Apply