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Overnight Call Center Representative Jobs in Decatur, GA

thryvlgbt

Call Center Manager

Atlanta, GA

Manage and lead a team of call center representatives * Develop and implement strategies to improve customer service and satisfaction * Monitor and analyze call center performance metrics to identify ...

Innovation At Work

Call Center Representative

Decatur, GA · On-site

$15.50 - $19.50/hr

Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise ...

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Overnight Call Center Representative information

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$10

$17

$24

How much do overnight call center representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for overnight call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Decatur, GA?

The most popular types of Call Center Representative jobs in Decatur, GA are:

What are popular job titles related to Overnight Call Center Representative jobs in Decatur, GA?

For Overnight Call Center Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Decatur, GA look for?

The top searched job categories for Overnight Call Center Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Overnight Call Center Representative jobs?

Cities near Decatur, GA with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Decatur, GA as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Full-Time Call Center Representative

Atlanta, GA • On-site

Answer Message Technologies, Inc
See more jobs at Answer Message Technologies, Incexternal

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Full-Time Call Center Representative

Location: Atlanta, GA (In-Office) l Pay: $16/hr

Schedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and Holidays

At AMTI, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients – from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!

No experience? No problem! We provide comprehensive training to set you up for success from day one.

What You'll Do:

  • Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
  • Gather, verify, and relay accurate message details so our clients can rely on us completely.
  • Efficiently enter information into our computer system with high attention to detal.

What We're Looking For:

  • A welcoming, upbeat, and professional phone presence.
  • Strong English communication skills (excellent spelling and grammar).
  • Comfortable navigating a Windows-based computer environment.
  • Typing speed of 35+ WPM.
  • Reliable attendance and a strong work ethic.
  • Flexibility to work one weekend day each week.

Benefits (Waiting period may apply):

  • Employee Stock Ownership (ESOP) – Share in the company's success!
  • Medical, Dental, and Vision Insurance
  • Traditional 401k with company matching and Free Life Insurance
  • Paid Time Off and Legal assistance programs

AMTI is an Equal Opportunity Employer.

Apply