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Overnight Call Center Representative Jobs in Decatur, GA

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

Express Employment Professionals

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Inbound Call Center Representative

Marietta, GA · On-site

$16 - $17.50/hr

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Service Gurus Inc

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Call Center Representative

Atlanta, GA · On-site

$17 - $20/hr (+ commission)

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.

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Overnight Call Center Representative information

See Decatur, GA salary details

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How much do overnight call center representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for overnight call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an overnight call center representative?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive as an overnight call center representative?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an overnight call center representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.

What are the most commonly searched types of Call Center Representative jobs in Decatur, GA?

The most popular types of Call Center Representative jobs in Decatur, GA are:

What are popular job titles related to Overnight Call Center Representative jobs in Decatur, GA?

For Overnight Call Center Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center Representative jobs in Decatur, GA look for?

The top searched job categories for Overnight Call Center Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Overnight Call Center Representative jobs?

Cities near Decatur, GA with the most Overnight Call Center Representative job openings:

Overnight Call Center Representative jobs near you
Infographic showing various Overnight Call Center Representative job openings in Decatur, GA as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Outbound Call Center Representative

Norcross, GA • On-site

Payentry
Software Development • 11 - 50 employees
Learn more about Payentryexternal

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and business owners.
What You'll Do:
• Calling businesses to schedule appointments for our Sales Reps to meet with the business owners/decision makers to market our services
• Communicating our payroll, HR, and payroll tax services to business owners on the phone
• Scheduling virtual, in-person, and phone meetings between business owners and sales team members
• Outbound cold calling approximately 200 numbers daily in the call center from the call list
• Other duties as needed
What You Bring to the Table:
• One year of sales, call center, or collections experience preferred
• Strong customer service or sales background
• Experience in outbound calling and warm calling techniques
• Prior experience in B2B sales and telemarketing would be beneficial
• Good conversation and people skills essential
Where You'll Work:
• Schedule: Monday-Friday 9:00 A.M to 5:00 P.M, initially fully on-site with the opportunity for a hybrid model based on performance
• This is a full-time position that does not require weekends or late nights
• Commuting to Peachtree Corners, GA is required initially before any remote opportunities are offered**
Total Rewards and Growth:
• Compensation: $20-24 / hr. earned on average by team members in position less than one year (includes $17 / hr. base pay + significant incentive compensation based on performance).
• Average total compensation: $35,000 for first-year team members, $40,000 for team members in position over one year; over $50,000+ for top-performing team members
• Benefits: Payentry offers a benefits package that includes Medical, Dental, Vision, Life, Paid Time Off, and STD coverage as well as a 401(k) plan.
Payentry is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, sexual orientation, veteran status, or any other status protected by federal, state, or other applicable laws. Reasonable accommodation requests to apply or participate in the interview process may be submitted to internalhr@payentry.com
Payentry is an EEO Employer - M/F/Disability/Protected Veteran Status

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