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Overnight Call Center Representative Jobs in Decatur, GA

GovernmentJobs.com

Call Center Representative

Atlanta, GA

$15.50 - $19.25/hr

Job Title Reporting directly to the Communications Center Constituent Services Supervisor, this ... Rep 1 (GST120) or position equivalent. Preferred Qualifications * Two years of experience ...

New

Insight Global

Call Center Representative

Dunwoody, GA · On-site

$17 - $18/hr

Flexibility Day-to-Day In our state-of-the-art service center that serves 2.4 million customers, you will work with our external customers and our internal teams to: * Process service orders ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Manage and lead a team of call center representatives * Develop and implement strategies to improve customer service and satisfaction * Monitor and analyze call center performance metrics to identify ...

Innovation At Work

Call Center Representative

Decatur, GA

$15.50 - $19.50/hr

Switchboard Operator Essential Duties & Responsibilities (included but not limited to): The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise ...

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How much do overnight call center representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for overnight call center representative in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an Overnight Call Center Representative job?

An Overnight Call Center Representative handles customer inquiries, support requests, or service issues during nighttime hours. They assist customers via phone, email, or chat, ensuring a smooth customer experience outside regular business hours. This role often requires excellent communication skills, problem-solving abilities, and the ability to work independently. Representatives may work in industries like customer service, healthcare, or technical support. The goal is to provide timely assistance and maintain company standards for customer satisfaction.

What are the key skills and qualifications needed to thrive in the Overnight Call Center Representative position, and why are they important?

Thriving as an Overnight Call Center Representative requires strong communication skills, active listening, and problem-solving abilities, often paired with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically necessary for this role. Patience, resilience, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for efficiently assisting customers while maintaining service quality and meeting performance targets during overnight shifts.

What type of work schedule and team environment can I expect as an Overnight Call Center Representative?

Overnight Call Center Representatives usually work late evening, overnight, or early morning shifts, often following a fixed or rotating schedule, depending on company needs. You will likely be part of a smaller, tightly-knit team covering nontraditional hours, with managers or team leads available for support. Collaboration primarily occurs online or through internal communication tools since fewer staff members are on-site. While the pace can vary, representatives often enjoy a quieter environment with the chance to handle a variety of customer inquiries. This unique schedule may also offer differential pay, flexible hours, and opportunities for advancement into supervisor or training roles.
More about Overnight Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, GA? The most popular types of Call Center Representative jobs in Decatur, GA are:
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What cities near Decatur, GA are hiring for Overnight Call Center Representative jobs? Cities near Decatur, GA with the most Overnight Call Center Representative job openings:
Overnight Call Center Representative jobs near you

Outbound Call Center Representative- GA

Momentum Solar

Norcross, GA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to ensure a seamless transition to renewable energy.
Job Overview:
A potential six figure work at home opportunity with growth into leadership for the right individual. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other lists. The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data. This individual will meet or exceed daily, weekly, and monthly targets for lead generation and appointment setting. Candidates that apply must live in Georgia for this role.
Requirements:
  • Able to work remotely while having a quiet, distraction free workspace
  • MUST HAVE a reliable computer with high-speed internet connection ( 8GB of RAM, 20 GB of free storage, 1.2 GHz or faster CPU)
  • Proven experience in outbound telemarketing, lead generation, or appointment setting
  • Able to work in a fast-paced environment and handle rejection professionally
  • Be able to create prospective customers for solar and generate appointments for our sales teams.
  • Have a professional manner and be experts at establishing rapport with clients quickly
  • Be able to validate prospective customer's contact and home information in CRM system
  • Create a positive experience for all clients
  • Must live in Georgia

Benefits:
  • Base pay with uncapped commission
  • Health care, Dental, and Vision Insurance.
  • Work from Home
  • Paid time off accrual that increases yearly & paid holidays
  • 401k Retirement savings plans
  • Daily, weekly, and Monthly Bonus incentives
  • Opportunity for quick career advancement with ongoing comprehensive training

Momentum Solar is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Job Type: Full-time
Salary: $18.00 - $25.00 per hour

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