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Overnight Apac Customer Service Jobs (NOW HIRING)

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Overnight Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Overnight Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Planet Fitness

Overnight Customer Service

Westminster, CO · On-site

$15.20/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

PLS

Overnight Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Overnight Customer Service Representative This job is located at 6602 Preston HWY, Louisville, KY 40129 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

PLS

Overnight Customer Service Representative

Bronx, NY · On-site

$17 - $18.50/hr

Overnight Customer Service Representative This job is located at 738 A East 233rd St., Bronx, NY 10466 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People - Location ...

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Overnight Apac Customer Service information

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$10

$19

$46

How much do overnight apac customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for overnight apac customer service in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight APAC customer service representative?

An Overnight APAC Customer Service role involves providing support to customers in the Asia-Pacific (APAC) region during overnight hours, which typically aligns with their daytime business hours. Employees in this position handle inquiries, troubleshoot issues, and resolve complaints through various channels such as phone, email, or chat. The role requires strong communication skills, cultural awareness, and the ability to work independently during non-standard business hours. Often, these roles are vital for companies that offer 24/7 support or have a significant international customer base in APAC countries.

What skills and qualifications are needed to thrive as an overnight APAC customer service representative?

To thrive as an Overnight APAC Customer Service Representative, you need strong communication skills, proficiency in English and relevant APAC languages, and prior customer service experience or related qualifications. Familiarity with CRM systems, helpdesk software, and ticketing platforms is typically required. Exceptional problem-solving, patience, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues across different time zones, maintain high satisfaction, and support global business operations.

What are the main challenges faced by overnight APAC customer service representatives, and how can they effectively manage them?

Overnight APAC Customer Service representatives often face the challenge of managing high volumes of inquiries from diverse cultures and time zones while working non-traditional hours. Adapting to varying language proficiencies and communication styles is essential, as is maintaining consistent service quality during overnight shifts. Effectively managing these challenges involves strong organizational skills, cultural awareness, and proactive communication with team members in other regions to ensure seamless support. Regular breaks, clear handover processes, and using collaboration tools can also help maintain performance and well-being.

What is the difference between Overnight Apac Customer Service vs Customer Support Specialist?

AspectOvernight Apac Customer ServiceCustomer Support Specialist
CredentialsTypically requires customer service experience, basic computer skillsOften requires similar experience, sometimes certifications in customer service
Work EnvironmentNight shift, remote or call center setting, Asia-Pacific region focusDay shift, office or remote, broader industry applications
Employer & IndustryCompanies serving APAC markets, e-commerce, tech, telecomVarious industries including tech, retail, finance, with broader regional focus
Search & Comparison IntentUnderstanding night shift roles in APAC customer serviceGeneral customer support roles across industries

Overnight Apac Customer Service roles focus on providing support during night hours for APAC clients, often requiring night shift experience and regional knowledge. Customer Support Specialists have broader day shift roles across industries. Both roles require customer service skills but differ mainly in work hours and regional focus.

More about Overnight Apac Customer Service jobs

What cities are hiring for Overnight Apac Customer Service jobs?

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Overnight Apac Customer Service jobs near you
Infographic showing various Overnight Apac Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,947 per year, or $19.2 per hour.

Overnight Customer Service Representative

Smithsburg, MD • On-site

Carroll Motor Fuels
Petroleum and Petroleum Products Wholesalers • 501 - 1,000 employees
Learn more about Carroll Motor Fuelsexternal

$15.75 - $21.50/hr

Other

Re-posted 4 days ago

Job description

Overnight Customer Service Representative

Store 5 - Smithsburg, MD 21783

Overview

Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales

Description

Job Summary:

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.

Principal Duties and Responsibilities:

  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.
Qualifications

Minimum Knowledge, Skills and Abilities:

  • Must be at least 18 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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