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Overnight Apac Customer Service Jobs in Raleigh, NC

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

Overnight Customer Service Representative This job is located at 1007 N Miami Blvd, Durham, NC 27704 Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location - Service -- is ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Durham, NC

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Circle K

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Store 2706329: 2400 Spring Forest, Raleigh, North Carolina 27609 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Bass Pro Shops

Overnight Task Team

Cary, NC · On-site

The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks conducted by the Sales Outfitters to provide for legendary customer service and selling opportunities. The ...

Bass Pro Shops

Overnight Task Team Associate

Garner, NC · On-site

The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks conducted by the Sales Outfitters to provide for legendary customer service and selling opportunities. The ...

Bass Pro Shops

Overnight Task Team Part Time

Cary, NC · On-site

The role of the Overnight Task Team Outfitter is to reduce the amount of non-selling tasks conducted by the Sales Outfitters to provide for legendary customer service and selling opportunities. The ...

Hempie's

Overnight Retail Salesperson

Raleigh, NC · On-site

$13 - $15/hr

Key Responsibilities (Overnight Budtender) * Greet and assist late-night customers with a friendly ... Strong communication and customer service skills. * Ability to work in a fast-paced environment.

Hempie's

Overnight Retail Salesperson

Raleigh, NC · On-site

$13 - $15/hr

Perform additional overnight duties such as light cleaning, merchandising, and restocking as ... Strong communication and customer service skills. * Ability to work in a fast-paced environment.

Planet Fitness

Overnight Lead

Raleigh, NC · On-site

$11.50/hr

Job Summary The Overnight Lead will be responsible for creating a positive member experience by ... Customer service background preferred. * Basic computer proficiency. * A passion for fitness and ...

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Overnight Apac Customer Service information

See Raleigh, NC salary details

$10

$18

$45

How much do overnight apac customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for overnight apac customer service in Raleigh, NC is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is an overnight APAC customer service representative?

An Overnight APAC Customer Service role involves providing support to customers in the Asia-Pacific (APAC) region during overnight hours, which typically aligns with their daytime business hours. Employees in this position handle inquiries, troubleshoot issues, and resolve complaints through various channels such as phone, email, or chat. The role requires strong communication skills, cultural awareness, and the ability to work independently during non-standard business hours. Often, these roles are vital for companies that offer 24/7 support or have a significant international customer base in APAC countries.

What skills and qualifications are needed to thrive as an overnight APAC customer service representative?

To thrive as an Overnight APAC Customer Service Representative, you need strong communication skills, proficiency in English and relevant APAC languages, and prior customer service experience or related qualifications. Familiarity with CRM systems, helpdesk software, and ticketing platforms is typically required. Exceptional problem-solving, patience, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues across different time zones, maintain high satisfaction, and support global business operations.

What are the main challenges faced by overnight APAC customer service representatives, and how can they effectively manage them?

Overnight APAC Customer Service representatives often face the challenge of managing high volumes of inquiries from diverse cultures and time zones while working non-traditional hours. Adapting to varying language proficiencies and communication styles is essential, as is maintaining consistent service quality during overnight shifts. Effectively managing these challenges involves strong organizational skills, cultural awareness, and proactive communication with team members in other regions to ensure seamless support. Regular breaks, clear handover processes, and using collaboration tools can also help maintain performance and well-being.

What is the difference between Overnight Apac Customer Service vs Customer Support Specialist?

AspectOvernight Apac Customer ServiceCustomer Support Specialist
CredentialsTypically requires customer service experience, basic computer skillsOften requires similar experience, sometimes certifications in customer service
Work EnvironmentNight shift, remote or call center setting, Asia-Pacific region focusDay shift, office or remote, broader industry applications
Employer & IndustryCompanies serving APAC markets, e-commerce, tech, telecomVarious industries including tech, retail, finance, with broader regional focus
Search & Comparison IntentUnderstanding night shift roles in APAC customer serviceGeneral customer support roles across industries

Overnight Apac Customer Service roles focus on providing support during night hours for APAC clients, often requiring night shift experience and regional knowledge. Customer Support Specialists have broader day shift roles across industries. Both roles require customer service skills but differ mainly in work hours and regional focus.

What are the most commonly searched types of Apac Customer Service jobs in Raleigh, NC?

The most popular types of Apac Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Overnight Apac Customer Service jobs in Raleigh, NC?

For Overnight Apac Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Apac Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Overnight Apac Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Apac Customer Service jobs?

Cities near Raleigh, NC with the most Overnight Apac Customer Service job openings:

Overnight Apac Customer Service jobs near you
Infographic showing various Overnight Apac Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,832 per year, or $18.7 per hour.

Overnight Customer Service Representative

Durham, NC • On-site

PLS
201 - 500 employees
Learn more about PLSexternal

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Overnight Customer Service Representative

This job is located at 1007 N Miami Blvd, Durham, NC 27704

Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.

Job Responsibilities
  • Providing outstanding customer service to ensure repeat business
  • Educating our customers on our products and services
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using our point-of-sale system to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Performing other duties as instructed by management
Job Requirements
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus
Physical Requirements
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS: Communication Customer Focus Integrity and Trust Teamwork Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

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