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Over The Phone Interpreter information

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$104.5K

How much do over the phone interpreter jobs pay per year?

As of Aug 17, 2026, the average yearly pay for over the phone interpreter in the United States is $64,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an over the phone interpreter?

Over the phone interpreters are language professionals who facilitate verbal communication between people who speak different languages by interpreting conversations over the phone. They are often used in settings where in-person interpretation is not possible or practical, such as medical appointments, customer service calls, or legal consultations. These interpreters must be fluent in at least two languages and have strong listening and communication skills. Their role is to accurately and impartially convey information between speakers, ensuring that messages are understood as intended.

What skills and qualifications are needed to thrive as an over the phone interpreter?

To thrive as an Over The Phone Interpreter, you need fluency in at least two languages, a strong grasp of grammar and cultural context, and often a high school diploma or specialized interpreter training. Familiarity with telecommunication platforms, call management systems, and sometimes professional certification (such as CCHI or ATA) is typically required. Exceptional listening skills, emotional intelligence, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure accurate, confidential, and effective communication between parties, which is critical in settings like healthcare, legal, and customer service.

What are common challenges over the phone interpreters face and how can they be managed?

Over The Phone Interpreters often encounter challenges such as managing multiple calls with varied subject matter, handling strong regional accents, and ensuring clear communication without visual cues. Working in this role requires excellent listening skills, adaptability, and the ability to remain calm under pressure. Successful interpreters regularly prepare by familiarizing themselves with industry-specific terminology and practicing self-care to avoid mental fatigue. Collaboration with team leads or supervisors is common for debriefing difficult calls and sharing best practices.

What is the difference between Over The Phone Interpreter vs In-Person Interpreter?

AspectOver The Phone InterpreterIn-Person Interpreter
CredentialsTypically requires certification such as CCHI or NAATI, language proficiency, and sometimes a background checkSimilar certification requirements, often with additional in-person language assessments
Work EnvironmentRemote, telephonic setting, often flexible hoursOn-site at hospitals, courts, or agencies, requiring physical presence
Employer & Industry UsageUsed in healthcare, legal, and business sectors for remote communicationCommon in legal, medical, and government settings requiring face-to-face interaction

Over The Phone Interpreters and In-Person Interpreters share similar certification requirements and work in related industries. The main difference lies in the work environment: over the phone interpreters work remotely via phone or video, while in-person interpreters are physically present at the location. Both roles are essential for effective communication across language barriers, but they suit different settings and preferences.

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Over The Phone Interpreter jobs near you
Infographic showing various Over The Phone Interpreter job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $64,020 per year, or $30.8 per hour.

Burmese Over the Phone Interpreter

Global Impact Group LLC

Raleigh, NC • Remote

$25 - $32/hr

Full-time

Posted 17 days ago

Job description

Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language solutions in more than 80 spoken and signed languages for USCIS and other federal agencies.
We are seeking Burmese Over-the-Phone Interpreters (OPI) to support our USCIS contract. Burmese (Myanmar language) is a priority Southeast Asian language often required for asylum, refugee, and immigration cases.
Responsibilities
  • Provide real-time Burmese ↔ English telephonic interpretation for USCIS officers, applicants, and stakeholders.
  • Interpret with accuracy, impartiality, and confidentiality in immigration, asylum, and legal contexts.
  • Comply with USCIS/DHS interpreter ethics and professional standards.
  • Handle both scheduled assignments and urgent/surge requests.
  • Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
  • Native or near-native fluency in Burmese and English.
  • 2+ years of professional interpreting experience (immigration, refugee/asylum, medical, or government preferred).
  • Strong understanding of interpreter ethics, confidentiality, and cultural awareness.
  • Excellent telephone communication skills; ability to remain accurate under pressure.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
  • Competitive pay: $25–32/hour.
  • Remote work using secure USCIS-approved platforms.
  • Paid training and continuing professional development.
  • Steady assignments under a federal contract.
  • Growth opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
  1. Resume / CV highlighting Burmese interpreting experience.
  2. Certifications (community, medical, court, or ATA interpreting credentials preferred).
  3. Availability for full-time or contractor assignments.
Apply at: careers@globallanguagesystem.com
Subject line: Burmese OPI Interpreter Application – USCIS Contract

This is a remote position.