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Outside Recovery Associate Jobs in Tennessee (NOW HIRING)

Big Lots

Customer Service Associate

Cookeville, TN · On-site

$12.50 - $17/hr

Other duties may include unloading trucks, processing freight, recovering merchandise and stocking ... Self-Starter: Inspired to perform without outside help Education: * Preferred: High School or ...

Dollar General

SALES ASSOCIATE in ERWIN, TN S00235

Erwin, TN · On-site

$12.25 - $16.75/hr

... recovering merchandise, cleaning the store, and performing other duties as assigned by the Store ... Occasional exposure to outside weather conditions Dollar General Corporation is an equal ...

Dollar General

SALES ASSOCIATE in LAFOLLETTE, TN S04376

TN · On-site

$13 - $17.50/hr

... recovering merchandise, cleaning the store, and performing other duties as assigned by the Store ... Occasional exposure to outside weather conditions Dollar General Corporation is an equal ...

Dollar General

SALES ASSOCIATE in ERWIN, TN S00235

Erwin, TN · On-site

$12.25 - $16.75/hr

... recovering merchandise, cleaning the store, and performing other duties as assigned by the Store ... Occasional exposure to outside weather conditions Dollar General Corporation is an equal ...

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Outside Recovery Associate information

What are the key skills and qualifications needed to thrive as an outside recovery associate, and why are they important?

To thrive as an Outside Recovery Associate, you need a solid understanding of vehicle recovery processes, a valid driver's license, and often experience in automotive or towing services. Familiarity with recovery equipment, GPS navigation systems, and sometimes DOT regulations or certifications is important. Strong problem-solving skills, effective communication, and the ability to stay calm under pressure help you stand out in this role. These skills ensure safe, efficient recovery operations, positive customer experiences, and compliance with legal and safety standards.

What is an outside recovery associate?

Outside Recovery Associates are professionals who are responsible for locating, recovering, and securing assets, typically vehicles, that are subject to repossession due to nonpayment or lease violations. They work primarily in the field, using investigative skills and technology to track down assets while adhering to legal and ethical guidelines. The role often involves communication with asset owners, coordination with lenders or creditors, and detailed documentation of recoveries. Strong observational skills, discretion, and a good driving record are important for success in this role. Outside Recovery Associates may work for repossession companies, lenders, or third-party service providers.

What are some common challenges faced by outside recovery associates, and how can they be managed effectively?

Outside Recovery Associates often encounter challenges such as locating hard-to-find assets, dealing with uncooperative individuals, and working in unpredictable outdoor environments. Successfully managing these challenges requires strong problem-solving skills, persistence, and excellent communication. Building rapport with clients, staying organized, and adhering to safety protocols are crucial for efficiency and personal safety. Many organizations provide ongoing training and support to help associates develop these skills and adapt to changing field conditions.
What are popular job titles related to Outside Recovery Associate jobs in Tennessee? For Outside Recovery Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Outside Recovery Associate jobs in Tennessee look for? The top searched job categories for Outside Recovery Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Outside Recovery Associate jobs? Cities in Tennessee with the most Outside Recovery Associate job openings:
Outside Recovery Associate jobs near you
Infographic showing various Outside Recovery Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Associate

Big Lots

Cookeville, TN • On-site

$12.50 - $17/hr

Other

Re-posted 5 hours ago

Big Lots rating

5.0

Company rating: 5.0 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

604th of 732 rated retailers

Job description

Big Lots Customer Service Associate

Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve.

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions:

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, to include evenings and weekends.
  • Occasional use of ladders required.
Qualifications

Behaviors:

  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Team Player: Works well as a member of a group
  • Loyal: Shows firm and constant support to a cause

Motivations:

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Self-Starter: Inspired to perform without outside help

Education:

  • Preferred: High School or better.

Experience:

  • Preferred: Less than 2 years: Prior retail, hotel, restaurant, grocery or drug store environments experience preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Big Lots employees say

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About Big Lots

Sourced by ZipRecruiter

Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westerville, OH, US

Year founded

1967

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