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Outreach Worker Jobs in Delaware (NOW HIRING)

Impact Life

Certified Community Health Worker

Dover, DE · On-site

$19 - $25/hr

The Community Health Worker conducts outreach, provides health education, assists with healthcare appointments and referrals, addresses social determinants of health, conducts follow-up, and helps ...

Impact Life

Certified Community Health Worker

Dover, DE · On-site

$19 - $25/hr

The Community Health Worker conducts outreach, provides health education, assists with healthcare appointments and referrals, addresses social determinants of health, conducts follow-up, and helps ...

ServiceSource, Inc.

Case Manager - Outreach

New Castle, DE · On-site

$19.50 - $25/hr

Monitor support needs and address barriers to accessing services, proactively working with participants to overcome obstacles that hinder their pathway to employment and independence. Additional ...

ServiceSource Inc.

Case Manager - Outreach

Dover, DE · On-site

$20 - $25.75/hr

Monitor support needs and address barriers to accessing services, proactively working with participants to overcome obstacles that hinder their pathway to employment and independence. Additional ...

ServiceSource (Virginia)

Case Manager - Outreach

Dover, DE · On-site

$20.25 - $24.75/hr

Monitor support needs and address barriers to accessing services, proactively working with participants to overcome obstacles that hinder their pathway to employment and independence. Additional ...

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All JobsOutreach Worker JobsOutreach Worker Jobs in Delaware

Outreach Worker information

See Delaware salary details

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How much do outreach worker jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for outreach worker in Delaware is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What is an outreach worker?

An outreach worker provides support and access to resources for struggling individuals in the community. Their duties involve interviewing clients, connecting them with local services and counselors, and helping them overcome personal issues. These social services professionals often work with vulnerable groups, including the homeless, runaway children, juvenile offenders, and victims of physical or emotional abuse. Most outreach workers are employed by government agencies or non-profits.

What are the key skills and qualifications needed to thrive as an outreach worker, and why are they important?

To thrive as an Outreach Worker, you need a background in social work or human services, familiarity with community resources, and often a relevant degree or equivalent experience. Knowledge of case management software, client tracking systems, and sometimes crisis intervention certifications are commonly required. Exceptional interpersonal skills, cultural sensitivity, and the ability to build trust are vital for engaging diverse and vulnerable populations. These competencies are essential for effectively connecting clients to resources, advocating for their needs, and achieving positive community outcomes.

What are some common challenges outreach workers face when engaging with underserved communities, and how can they overcome them?

Outreach Workers often encounter challenges such as building trust with individuals who may be wary of external assistance, navigating cultural or language barriers, and managing large caseloads with limited resources. To overcome these challenges, it’s important to approach each interaction with empathy, actively listen to community members, and collaborate closely with local organizations and support networks. Regular training in cultural competency and communication skills can also be invaluable, ensuring Outreach Workers can effectively connect with and support the people they serve.
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What job categories do people searching Outreach Worker jobs in Delaware look for?

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Outreach Worker jobs near you
Infographic showing various Outreach Worker job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $43,530 per year, or $20.9 per hour.

Certified Community Health Worker

Impact Life

Dover, DE • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Certified Community Health Worker

Location: Dover, Delaware / Kent County
Position Type: Full-Time
Department: Rural Health Hub

About the Role

Impact Life is seeking a Certified Community Health Worker to join our Rural Health Hub team in Dover, Delaware.

The Certified Community Health Worker serves as a primary bridge between participants, healthcare systems, and community resources. This role supports individuals and families throughout Kent County and surrounding rural communities who may experience barriers to traditional healthcare and helps improve access, engagement, and continuity of care.

The Community Health Worker conducts outreach, provides health education, assists with healthcare appointments and referrals, addresses social determinants of health, conducts follow-up, and helps participants overcome barriers that may prevent them from accessing or remaining connected to care.

Key Responsibilities
  • Conduct community-based outreach and engage individuals who may experience barriers to traditional healthcare.
  • Serve as a trusted bridge between participants, healthcare providers, and community resources.
  • Provide health education and help participants understand and navigate available healthcare and community services.
  • Assist with scheduling and navigating healthcare appointments, referrals, and follow-up services.
  • Coordinate connections to primary care, preventive health, specialty care, behavioral health, SUD treatment, recovery support, and community resources.
  • Facilitate warm handoffs and follow up on referrals to strengthen successful connections to services.
  • Identify social and practical barriers affecting healthcare access.
  • Help participants navigate transportation, housing, food, financial assistance, healthcare access, social services, and other resources.
  • Support access to telehealth, health education, and community-based services.
  • Collaborate with the RN Program Manager, Nurse Practitioner, Medical Assistant, recovery support staff, behavioral health providers, and community partners.
  • Maintain timely and confidential documentation of outreach, referrals, follow-up, and services.
  • Track referrals, successful linkages, and required program outcomes.
  • Participate in interdisciplinary care coordination, program implementation, and quality improvement activities.

Requirements

Required Qualifications
  • Current Community Health Worker certification required.
  • High school diploma or equivalent.
  • Knowledge of or ability to learn healthcare, behavioral health, substance use disorder treatment, recovery, and community resource systems.
  • Ability to effectively support individuals and families experiencing barriers to healthcare and other social determinants of health.
  • Strong interpersonal, communication, organizational, and documentation skills.
  • Ability to maintain professional boundaries and protect confidential participant information.
  • Ability to work independently in community settings while collaborating with a multidisciplinary team.
  • Ability to travel throughout Kent County and surrounding rural communities as required.
Preferred Experience
  • Experience in community health, human services, healthcare navigation, care coordination, outreach, recovery support, or a related setting.
  • Experience supporting individuals with complex healthcare, behavioral health, substance use, housing, transportation, food, financial, or other social needs.
  • Knowledge of Delaware healthcare, behavioral health, SUD treatment, recovery, and community resource systems.
  • Experience with rural health, low-barrier services, health equity initiatives, or grant-funded community health programs.
What We're Looking For

We're looking for someone who can build meaningful relationships while remaining organized, dependable, and professional. The ideal candidate understands that improving health often means addressing more than a medical need. Transportation, housing, food access, financial stability, and connection to community resources can all affect a person's ability to engage in care.

This role requires someone comfortable working both at the Rural Health Hub and throughout the community, including partner organizations and outreach settings.

Benefits

Impact Life offers eligible employees a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) and Roth 401(k) retirement options
  • Paid time off
  • 11 paid holidays annually
  • Training and professional development opportunities
  • Wellness resources