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Outreach Program Jobs in Washington (NOW HIRING)

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

Fedcap

Outreach Specialist

Washington, DC · On-site

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

Fedcap

Outreach Specialist

Washington, DC

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Outreach Specialist

Washington, DC

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Outreach Specialist

Washington, DC · On-site

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

Easterseals

Outreach Specialist

Washington, DC · On-site

$45K/yr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

The Fedcap Group

Be Seen First

Outreach Specialist

Washington, DC · On-site

$21.64/hr

Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules. * Facilitate or co-lead monthly peer group sessions, trainings, or ...

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Outreach Program information

See Washington salary details

$15

$29

$48

How much do outreach program jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for outreach program in Washington is $29.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $38.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in outreach program roles, and how can they be addressed?

Professionals in outreach program roles often encounter challenges such as engaging hard-to-reach populations, securing ongoing funding, and measuring program effectiveness. Building trust within communities requires persistence, cultural sensitivity, and adaptability in communication strategies. Collaborating closely with local organizations and stakeholders can help expand reach and resources, while utilizing data-driven methods ensures program goals are effectively tracked and communicated to funders. Continuous professional development and networking within the field also support overcoming these obstacles.

What are the key skills and qualifications needed to thrive as an Outreach Program Coordinator, and why are they important?

To thrive as an Outreach Program Coordinator, you need strong project management, community engagement, and organizational skills, often supported by a degree in social work, communications, or a related field. Familiarity with CRM software, data tracking systems, and event management tools is typically required. Exceptional interpersonal communication, cultural competency, and problem-solving abilities help you build relationships and adapt to diverse communities. These skills and qualities are vital for effectively expanding program reach, fostering community trust, and achieving organizational goals.

What is the difference between Outreach Program vs Outreach Coordinator?

AspectOutreach ProgramOutreach Coordinator
Primary RoleDevelops and manages outreach initiatives and strategiesExecutes outreach activities, builds community relationships
Required CredentialsTypically a degree in communications, marketing, or related fieldSimilar credentials, often with experience in community engagement
Work EnvironmentProgram planning teams, community organizationsFieldwork, event coordination, community centers
Industry UsageUsed in nonprofit, education, healthcare sectorsCommonly employed in similar sectors for outreach roles

While an Outreach Program refers to the overall strategy or initiative, an Outreach Coordinator is responsible for implementing and managing specific outreach activities within that program. Both roles often collaborate but differ in scope and focus.

What is an Outreach Program?

An Outreach Program is an organized effort by an individual or organization to connect with and provide services, resources, or information to underserved or specific target communities. These programs often aim to increase awareness, offer support, or address specific needs such as education, healthcare, or social services. Outreach Programs can be run by non-profits, educational institutions, government agencies, or businesses, and typically involve activities like workshops, community events, and informational campaigns. The goal is to engage individuals who may not otherwise have access to certain resources or information.
What are the most commonly searched types of Outreach Program jobs in Washington? The most popular types of Outreach Program jobs in Washington are:
Outreach Program jobs near you

Outreach Specialist

The Fedcap Group

Washington, DC

$45K/yr

Full-time

Posted 14 hours ago

Job description

Position Summary:

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program. Serving as the first line of contact for TANF recipients referred by the District of Columbia's Department of Human Services (DHS), the Outreach Specialist is responsible for initiating, maintaining, and restoring contact with customers who have not yet engaged or who have disengaged from required services.

What You'll Do 

Engagement & Outreach

  • Serve as the primary point of contact for a caseload of approximately 30-100 unengaged or disengaged TANF recipients; initiate daily outreach efforts within 24 hours of missed appointments using a combination of phone, email, letters, and home visits.
  • Conduct re-engagement efforts for customers who have disengaged from Fedcap or external provider services, documenting all activity in the Fedcap Cares system with 100% accuracy and timeliness.
  • Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress.
  • Facilitate ongoing communication with customers to promote the value of work and participation in assigned activities, while emphasizing personal accountability, ownership, and urgency.

Barrier Resolution & Participant Support

  • Identify barriers that impede participation (e.g., transportation, housing instability, mental health, childcare, or scheduling conflicts); escalate to Case Managers and internal supports as needed.
  • Build trusted relationships with assigned customers, using motivational interviewing and trauma-informed practices to foster re-engagement.
  • Track participant progress throughout initial program engagement and into the first year of employment, providing follow-up support and encouragement to drive sustained success.

Orientation & Group Facilitation

  • Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules.
  • Facilitate or co-lead monthly peer group sessions, trainings, or enrichment activities, such as Nurturing Parent, Parent Cafe, or workforce readiness discussions.
  • Provide instruction and coaching to customers on required participation hours, timesheet documentation, and activity compliance to support achievement of the 80% Work Participation Rate (WPR).

Data & Performance Management

  • Consistently meet or exceed performance goals, including outreach contact rates, re-engagement success, attendance at orientations, and compliance support milestones.
  • Maintain accurate and timely documentation of all outreach, attendance, and milestones in Fedcap Cares and related tracking systems.
  • Contribute to data collection and reporting on outreach activity, customer engagement trends, and outcome achievement; support monthly and quarterly performance reviews as needed.

Professional Development & Collaboration

  • Participate in regular team meetings, peer learning sessions, and professional development trainings.
  • Collaborate with Case Managers, Supervisors, and other program staff to ensure coordinated and consistent service delivery across all touchpoints.
  • Adhere to all program policies, procedures, and performance standards.

You're a great fit for this role if you have: 

  • A minimum of two (2) years of post-secondary education at an accredited college or university 
  • Two (2) years of experience undertaking outreach activities;
  • Valid driver's license, valid insurance and reliable transportation required. And/or work experience determined to be acceptable to the agency.

Compensation

  • $21.64 per hour/$45k annually

 

Equal Opportunity Employer

Mission:  Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website:  https://fedcapinc.org/

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