Outreach Program Manager Jobs in Illinois (NOW HIRING)

Make a meaningful difference to patients around the world. As a part of the Outreach Physician Education team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and undertreated. Edwards' groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It's our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

In this role you will be part of the strategy and execution of therapy development Initiatives for THV (Transcatheter Heart Valves) including OPE (Outreach and Physician Education) speaker programs. The primary objective of the OPE Manager is to execute Transcatheter Heart Valve's (THV's) vision to ensure the availability of TAVR to all patients that are in need and meet the requirements for treatment.

The Outreach Physician Education Manager will support the Provider Engagement and Strategic Sales Programs Team with an emphasis on providing expertise in the development and execution of programs to drive adoption of TAVR.

How you will make an impact:

• Oversee the execution and development of outreach and physician education programs and assist with Therapy Development program oversight to support the education of severe aortic stenosis and TAVR
• Manage systems and programs required for Outreach Programs and Therapy Development program using Salesforce, Excel, and Microsoft tools to track and approve requests
• Work closely with healthcare providers on field-based outreach programs

• Identify market needs and national objectives to shape educational programs by defining learning goals, agendas, speaker guidance, and facilitation.
• Collaborate with compliance, legal regulatory and other cross functional partners on program/content development and to ensure accurate documentation for Sunshine reporting, compliance for contracts as well as travel and payments to HCPs
• Build and maintain relationships with KOLs to inform launch strategies and assess market dynamics and competition.
• Assists in training, coaching and educating Therapy Development Managers and/or US Field
• Lead comprehensive launch plans for major products and initiatives, including strategy and tactical execution.
• Contributes to execution of complex program and therapy education curriculum, content, objectives, strategies, timelines as well as therapy development pilots and/or other outreach efforts.

• Develop and update educational content based on clinical evidence, FDA approvals, and market trends.
• Create training materials tailored to specific audiences, ensuring alignment with clinical data, industry trends, and regulatory requirements.
• Design and revise training presentations and documents.

• Partner with internal teams (marketing, brand, communications, training, medical affairs) and external advisors to align messaging and strategy.
• Engage SMEs to drive strategic collaboration and communication nationwide.
• Collaborate across functions to support sales programs, outreach programs and presentations.

• Lead corporate initiatives and process improvements that deliver organizational value.

• Investigate and implement automation tools to streamline program execution.
• Ensures strict adherence of Edwards compliance, AdvaMed, Sunshine and other transparency requirements and reporting

• Analyze program performance and market trends to inform strategy and program design.
• Maintain current knowledge of SSAS, TAVR, and relevant clinical data.

• Manage program-related budgets and payments.
• Communicate complex information with clarity and diplomacy across internal and external stakeholders.

What you will need (Required):

• Bachelor's Degree in related field and 8 years of previous related experience or equivalent work experience based on Edwards criteria

What else we look for (Preferred):

• Proven successful project management skills
• Excellent organization and high attention to detail
• Excellent presentation and facilitation skills
• Proven expertise in both Microsoft Office Suite, including advanced Excel, and other related technology platforms
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
• Extensive understanding of related aspects of sales programs processes and/or systems
• Strong knowledge of business acumen
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Ability to meet deadlines and prioritize tasks independently, ability to handle multiple, complex tasks, ability to manage change and ability to maintain composure under pressure
• Ability to communicate complex and potentially controversial information internally and externally with tact and diplomacy
• Demonstrated ability to persuade and influence others
  

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
The base pay range for this position is $105,000 to $148,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., geographic location, qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.