Outpatient Program Manager Jobs (NOW HIRING)

*** Program Team Leader (LISW or LPCC)- Behavioral Health Hospital Based Outpatient Programs***

The Program Team Lead for Behavioral Health Hospital-Based Outpatient Programs is an independently licensed clinician who provides frontline clinical and operational leadership within the Substance Use Disorder Intensive Outpatient Program. This role demonstrates strong clinical acumen in substance use treatment, evidence-based interventions, and co-occurring disorders, while ensuring safe, consistent, and high-quality care delivery. The Team Lead provides day-to-day oversight through clinical guidance, case consultation, and workflow coordination, while ensuring accountability with accrediting bodies and fostering professional growth, and a collaborative, recovery-oriented team culture.

We offer career growth opportunities, a comprehensive benefits package, and competitive pay based on level of education and experience. 

Apply today and grow your career with a team that truly values you. 

Location:

• 4410 Carver Woods Dr #206, Cincinnati, OH 45242

Work Schedule: 

• Full-Time (80 hours bi-weekly) 

• No Holidays or weekends!

Incentives & Benefits: 

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits  

Job Requirements:
Master's Degree Master’s degree in social work, counseling, psychology, or other related behavioral health field required (Required)
3 - 4 years Minimum of 3 years of experience in behavioral health or substance use treatment (Required) 
2 - 3 years Minimum of 2 years of progressive leadership or supervisory experience within a clinical setting, preferably in an IOP, PHP, or hospital-based outpatient program (Required) 
None Experience with ASAM criteria, OhioDBH or Joint Commission-accredited programs strongly preferred (Preferred)
Expert understanding of PHP and IOP level-of-care criteria.. 
Strong knowledge of evidence-based SUD and co-occurring treatment models (CBT, MI, relapse prevention, trauma-informed care). 
Knowledge of OhioDBH and CMS regulations, documentation standards, and quality metrics. 
Demonstrated ability to lead multidisciplinary teams, provide supervision, and foster staff engagement. 
Strong organizational, communication, and problem-solving skills. 
Ability to analyze program data, identify trends, and implement quality improvement strategies. 
Proficient in EMR systems and data documentation.
Other LPC-Licensed Professional Counselor Upon Hire Required or 
Other LISW or LPCC Upon Hire Required or 
Other LCSW- License Clinical Social Worker Upon Hire Required and 
Other -S or -CS supervision delegation within 1 Year Required and 
Basic Life Support (BLS) within 180 Days Required

Job Overview:
The Program Team Leader provides direct patient care and clinical leadership within TriHealth's Behavioral Health Hospital-Based Outpatient Programs. This role delivers group and individual therapy, assessments, and clinical interventions while supporting program quality, regulatory compliance, and performance improvement activities. The Team Leader helps guide daily operations, collaborates with interdisciplinary partners, and provides clinical supervision to ensure consistent, evidence-based care across the outpatient continuum.
Job Responsibilities:
Direct Patient Care: Provide comprehensive direct clinical services across the outpatient continuum, including individual and group therapy, crisis intervention, assessments, safety planning, and care coordination. Deliver coverage during staffing gaps or census surges. Ensures evidence-based, person-centered care that aligns with ASAM, OhioDBH, CMS, and Joint Commission standards. 
Quality, Compliance, and Performance Improvement: Monitor documentation quality, productivity, outcomes, and regulatory readiness. Lead PDSA cycles; identify trends and implement improvement strategies. Ensure clinical records meet Ohio licensure board requirements, CMS/ASAM placement standards, and organizational policies. Support audit preparation and corrective action plans. 
Program Oversight and Leadership: Support the Program Manager (RN) in daily operations including staffing, workflow optimization, program evaluation, and policy revision. Facilitate interdisciplinary communication and lead treatment team meetings to ensure coordinated, high-quality care. Participate in service development and alignment with best practices. 
Clinical Supervision and Staff Development: Provide clinical supervision to licensed and unlicensed staff (LCDC, CDCA, LPC, LSW) in accordance with Ohio board rules; maintain supervision plans and records. Coach staff on documentation, assessment, group facilitation, and clinical decision-making. Promote professional growth, licensure advancement, and a culture of accountability and support.
Working Conditions:
Bending - Rarely 
Climbing - Rarely 
Concentrating - Frequently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Interpersonal Communication - Consistently 
Kneeling - Rarely 
Lifting <10 Lbs. - Occasionally 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Occasionally 
Pulling - Rarely 
Pushing - Rarely 
Reaching - Rarely 
Reading - Frequently 
Sitting - Frequently 
Standing - Occasionally 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Frequently 
Color Vision - Occasionally 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Consistently 
Walking - Occasionally
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the com