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Outpatient Case Manager Jobs (NOW HIRING)

COMMUNITY HEALTH GROUP

Case Manager II

Chula Vista, CA · On-site

Monitors, reviews and coordinates proposed inpatient, outpatient and specialty service requests for members in Case Management and determines covered benefits based upon lines of business benefit ...

COMMUNITY HEALTH GROUP

Case Manager II

Chula Vista, CA · On-site

$85K - $100K/yr

Monitors, reviews and coordinates proposed inpatient, outpatient and specialty service requests for members in Case Management and determines covered benefits based upon lines of business benefit ...

WELLSTONE

Case Manager

Cullman, AL · On-site

$17.50 - $22.50/hr

Provide outpatient case management services to the seriously mentally ill population. * Provide direct services to severely mentally ill clients to address needs which are unmet as well as ...

Shepherd Center

PRN Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Manages requests for medication assistance, forms, and letters that come to the outpatient case management office. * Provides the team with active support by meeting with patient's, families, and ...

Shepherd Center

PRN Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Manages requests for medication assistance, forms, and letters that come to the outpatient case management office. * Provides the team with active support by meeting with patient's, families, and ...

Elgin Centennial Outpatient

Case Manager

Centennial, CO · On-site

$20 - $23/hr

The Case Manager is responsible for coordinating comprehensive care for patients receiving treatment for substance use disorders and co-occurring mental health disorders in residential and outpatient ...

WELLSTONE

AMCT Case Manager

Cullman, AL · On-site

Provide outpatient case management services to the seriously mentally ill population. * Provide direct services to severely mentally ill clients to address needs which are unmet as well as ...

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Outpatient Case Manager information

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How much do outpatient case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for outpatient case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What does an outpatient case manager do?

An Outpatient Case Manager coordinates care and services for patients who are receiving medical or behavioral health treatment without being admitted to a hospital. They assess patient needs, develop care plans, facilitate communication between patients, families, and providers, and connect clients with community resources. Their goal is to ensure clients receive appropriate care and support, manage transitions between care settings, and help improve health outcomes. Outpatient Case Managers often work in clinics, community health centers, or mental health facilities.

What skills and qualifications are needed to be an outpatient case manager?

To thrive as an Outpatient Case Manager, you need a background in nursing, social work, or a related field, along with case management experience and appropriate licensure or certification. Familiarity with care coordination platforms, electronic health records (EHRs), and insurance systems is typically required. Strong communication, problem-solving, and organizational skills help build trust with patients and collaborate effectively with healthcare teams. These competencies are critical for ensuring continuity of care, optimizing patient outcomes, and navigating complex healthcare systems.

How does an outpatient case manager collaborate with multidisciplinary teams to support patient care?

Outpatient Case Managers frequently work alongside physicians, nurses, social workers, and therapists to coordinate comprehensive care plans for patients. Collaboration often involves regular team meetings to discuss patient progress, address barriers to care, and modify treatment plans as needed. Effective communication and documentation are essential to ensure all team members are updated on patient needs and interventions. This collaborative approach helps optimize patient outcomes and ensures continuity of care across different services.

What is the difference between Outpatient Case Manager vs Inpatient Case Manager?

AspectOutpatient Case ManagerInpatient Case Manager
Work EnvironmentOutpatient clinics, community settingsHospitals, inpatient facilities
CertificationsRN, LCSW, or other healthcare credentialsRN, LCSW, or similar credentials
Job FocusManaging care plans for patients receiving outpatient servicesCoordinating care for hospitalized patients
Employer & IndustryHealthcare providers, clinics, community health organizationsHospitals, inpatient treatment centers

Outpatient Case Managers and Inpatient Case Managers share similar credentials and work in healthcare settings, but their roles differ mainly by environment and patient focus. Outpatient Case Managers coordinate ongoing care for patients in outpatient settings, while Inpatient Case Managers focus on hospitalized patients. Both roles require relevant healthcare certifications and are vital in patient care coordination.

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Outpatient Case Manager jobs near you
Infographic showing various Outpatient Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Management Supervisor - Outpatient Behavioral Health

Fall River, MA • On-site

SSTAR
Health Care and Social Assistance • 201 - 500 employees
Learn more about SSTARexternal

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Supervise outpatient case managers, providing guidance, training, and performance management.

  • Oversee daily workflows, task assignment, and team coverage related to care coordination, patient engagement, and service processes.

  • Lead administrative workflows related to patient access, care transitions, and service coordination, and monitor documentation and billing processes.

SSTAR rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Join Our Team & Make an Impact

We're seeking a Case Management Supervisor to lead and support our outpatient case management team. This leadership role is ideal for someone who is passionate about improving access to care, streamlining operations, and enhancing the patient experience across behavioral health services.

As the Case Management Supervisor, you will oversee care coordination, patient engagement, and workflow processes that ensure continuity of care for individuals receiving therapy and psychiatric services. This is a non-clinical supervisory role focused on operational excellence, team leadership, and service coordination.

What You'll Do

Leadership & Team Supervision

  • Supervise outpatient case managers, providing guidance, training, and performance management
  • Oversee daily workflows, task assignment, and team coverage
  • Promote consistency and efficiency across case management operations

Operational Oversight

  • Lead administrative workflows related to patient access, care transitions, and service coordination
  • Collaborate with admissions, front desk, billing, and clinical teams to optimize patient flow
  • Identify process gaps and implement workflow improvements

Performance Monitoring

  • Track and analyze key operational metrics such as:
    • No-show rates
    • Patient engagement and reactivation
    • Transitions of care
    • Discharges
    • Documentation timeliness
    • Unbilled services
  • Report trends and recommend improvements to leadership

Case Management Support

  • Provide backup support for care coordination as needed
  • Assist with complex referrals, transitions of care, and service navigation
  • Serve as a resource for staff on workflows, community resources, and patient engagement strategies
  • Facilitate communication between patients, providers, pharmacies, hospitals, and community agencies

Documentation & Billing Support

  • Monitor documentation timeliness and service capture
  • Identify workflow gaps affecting billing and operations
  • Conduct or support chart audits

Why You'll Love This Role

  • Meaningful work supporting access to behavioral health care
  • Leadership opportunity with autonomy and impact
  • Collaborative, mission-driven environment
  • Opportunity to improve systems and patient outcomes

Rate of Pay: $25.00 - $35.00


What You Bring

Education

  • Bachelor's degree in healthcare, behavioral health, business, or related field

Experience

  • 3-5 years in healthcare, behavioral health, case management, or care coordination

Knowledge & Skills

  • Strong understanding of outpatient behavioral health workflows
  • Experience with care coordination, patient engagement, and transitions of care
  • Familiarity with documentation, billing processes, and service tracking
  • Knowledge of HIPAA and 42 CFR Part 2

Core Skills

  • Strong leadership and team management abilities
  • Data tracking and reporting (Excel preferred)
  • Excellent communication and problem-solving skills
  • Highly organized with strong time management
  • Ability to work collaboratively across multidisciplinary teams

Benefits:
  • Dental insurance
  • 403B Retirement Plan
  • Disability insurance through Massachusetts PFML
  • Employee discounts, cell phone, eyewear etc.
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities to earn CEU's
  • Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances, Hospital, Pet Insurance

What SSTAR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

SSTAR logo

About SSTAR

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Fall River, MA, US

Year founded

1977

View All SSTAR Jobs